Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive tracking capabilities, supporting a variety of carriers for both local and international shipments. They value the real-time updates, automation features, and user-friendly interface. The seamless integration with PaySync for payment management is also praised. Merchants find the mobile app useful for tracking on the go and appreciate the automated notifications for customers. The quick setup, customization options, multi-language support, and responsive customer service are also highly regarded.

April 24, 2022

this app works great, i can even add tracking numbers manually. my customers can track their orders easily.

©PRODHOT
United Kingdom
2 months using the app
17TRACK replied April 24, 2022

Hi dear,
Thanks for choosing 17TRACK.
I'm so glad that you are satisfied with our APP.
We welcome all feedback. If you have any questions or suggestions, pls do not hesitate to contact us. We will get back to you asap.
Thanks again for your support and recognition.
Best regards,
17TRACK

March 17, 2023

Beautiful app

you can style your tracking window with colours and choose if you want to show desination of shipper, shipper company and alot more.

It will be nice to have the background and the boarder lines colour option working.

Totally recommend it

CurlyOra
Canada
About 2 months using the app
17TRACK replied May 16, 2023

Thank you so much for choosing 17TRACK!❤️
By adding a tracking page to your store, customers can not only self-track packages to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities. Glad to see you like it!

We will continue to work hard to optimize the APP for a better user experience. Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

May 1, 2023

Great App. Very simple, easy to use and straight forward. This app will definitely help you boost your professionality of your store.

Kinno
Canada
About 2 months using the app
17TRACK replied May 16, 2023

Thank you so much for being our valuable user!❤️

17TRACK supports real-time automatic synchronization of Shopify orders for auto-track, which greatly saves manual work, and will help increase your customer's satisfaction and your sales. Glad that you like it!
If you need help, leave us a message. We will be here to assist. ❤️

Best regards,
17TRACK team

May 5, 2023

Très utile ! je recommande à tous les ecommerçant.

Cani&Co
France
About 1 month using the app
January 4, 2023

Easy to set up, manage and fast to load. It also covers vast variety of carriers.

I’ve tried two apps before, there were good but it takes longer for their paged to be loaded

Snowshape
France
About 1 month using the app
17TRACK replied January 18, 2023

Dear Friend,

Thanks for choosing 17TRACK!❤️
Our Shopify APP is designed to be easy to use and convenient for users.
And, We partner with 1500+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

June 16, 2022

Easy to install. A good visualisation of the logistics timeframe. It would be nice if the price was a little cheaper.

shinymarch.com
United States
28 days using the app
17TRACK replied June 17, 2022

Hi Team,

Thank you so much for sharing your feedback!

We are happy that our APP brings a satisfied user!

Your satisfaction is our motivation, we will continue to work hard for the user to create a more satisfactory APP!

"It would be nice if the price was a little cheaper." If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

April 14, 2023

Very easy to use, they explain how to do everything on the app and it works very well. Highly recommend it

GemNation
United Kingdom
27 days using the app
17TRACK replied April 17, 2023

Dear Friend,
Thanks for your recommendation! ❤️
Our Shopify APP is designed to be easy to use and convenient for users. We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

September 5, 2023

Great and will use it in my coming sales

Kenit
United States
6 days using the app
September 3, 2023

i was using 17track as it said free plan available.....after the trial there was no free plan! though while i was using the app it did serve its purpose, there are free tracking apps so that wasnt needed, i liked it due to the paypal tracking sync but this again was paid service, so i was paying only to have the shipping protection.....to which can be done with free apps.
this app would have been a really all round good app if paypal sync,tracking and shipping protection was on a free plan like a free plan with 50 orders a month free.
but again all round good app

KNM Computers
United Kingdom
7 days using the app
July 11, 2022

Une belle application simple d'utilisation qui répond à tous les besoins en matière de suivi de produit, mais je n'ai pas trouvé toutes les langues, il n'y a que l'anglais et le chinois, mais malgré cela, je l'utilise et elle est complètement dépendante de la traduction de Google. recommande de l'utiliser

ALBDEWISTORE
France
19 days using the app
17TRACK replied July 12, 2022

Salut ALBDEWISTORE !

Merci de partager vos commentaires avec nous ! 😊

"Une belle application simple d'utilisation qui répond à tous les besoins en matière de suivi de produit" Nous sommes ravis que vous soyez satisfait de notre APP !😊

Votre satisfaction est notre motivation, nous ferons de notre mieux pour créer l'APP qui rend les utilisateurs plus satisfaits ! 💪 Regardons ensemble l'avenir ! 😊

"mais je n'ai pas trouvé toutes les langues, il n'y a que l'anglais et le chinois, mais malgré cela, je l'utilise et elle est complètement dépendante de la traduction de Google. recommande de l'utiliser" Nous espérons prendre en charge plus de langues à l'avenir ! Si vous avez des questions ou des suggestions, n'hésitez pas à nous contacter. Nous vous répondrons dès que possible.

Merci encore pour votre soutien et votre reconnaissance !
Meilleures salutations,
17TRACK