17TRACK Order Tracking

17TRACK Order Tracking

Reviews (4,693)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time package tracking and streamlined order management, especially useful for international shipping. Its user-friendly interface and customizable tracking page enhance customer satisfaction, while integration with PaySync simplifies transaction management. The free plan supports up to 50 orders monthly, ideal for small businesses. Merchants also praise the responsive customer support, which reduces customer inquiries and eases service operations.

August 15, 2024

Cleared our doubts, thanks for knowing the things

Nakshatra Jewels
India
About 1 month using the app
17TRACK replied August 27, 2024

Dear Customer.

I am the Customer Experience Leader from 17TRACK. Thank you very much for taking your valuable time to give us your feedback.
We are committed to solving all ...

August 17, 2024

Good

Fixsnore
Türkiye
27 days using the app
November 9, 2022

Sempre molto disponibili in chat! Un giorno è hanno tolto il loro logo dalla tracking page! Cercano di darti una soluzione per qualsiasi problema, dubbio o domanda! Consiglio!

PerfumesFriend
Italy
Over 1 year using the app
17TRACK replied November 10, 2022

Caro amico,

Siamo onorati che il nostro servizio clienti abbia ricevuto una valutazione così alta da parte tua! Sono molto orgoglioso di come il nostro servizio clienti abbia ...

August 17, 2022

Good app with lots of possibilities! You can auto translate for example and send order updates to yourself and customers.

Smartwatchmagazijn.nl
Germany
Over 1 year using the app
17TRACK replied August 17, 2022

Hi, Smartwatchmagazijn.nl Team!

Thank you for your kind review!😊

We hope our app and support team services will bring you a better experience in the future!😊

Let's look ...

January 17, 2022

Works great and is easy to install. However I wish there were more options to customize the tracking page button. I managed to change the color but had to change the code. I would also love to edit the button style to match my website inside the 17track dashboard.

Cube Deer
Ireland
Over 1 year using the app
17TRACK replied January 18, 2022

Thanks for sharing your valuable feedback and I have forwarded it to our product team. It is always nice to know the requirements of our users so that we can meet their ...

August 9, 2022

fantastic customer service!! the team was very helpful with setting up tracking for my store!! will use for all fulfillment needs!

Personalized Pets
United States
Over 1 year using the app
17TRACK replied August 9, 2022

Hi, Personalized Pets Team!

Thank you for giving us such a high rating!🤩

We are happy to learn that you are satisfied with the services of our team!🥰You are our valued user ...

June 26, 2024

good app

NARCISIK
Canada
6 months using the app
May 28, 2023

good but remove the aliexpress logo from page interface in shopify

good but remove the aliexpress logo from page interface in shopify

Divacci
Morocco
About 1 year using the app
17TRACK replied May 29, 2023

Thank you so much for being our valuable user!❤️

Yes, 17TRACK can adjust your tracking page result in specific ways. We've already sent you the solution by email, Hope you ...

October 11, 2022

Love the response rate that comes with their great customer service. Can't say enough about this app! Looking forward to utilizing all it's cool features and helping my customers with their tracking needs

CA$UAL LUXURIE$
United States
11 months using the app
17TRACK replied October 12, 2022

Dear Friend,

Thank you so much for being our valuable user!❤️ We are so glad that our APP and Customer Service have brought you such a great first impression! We also hope our ...

June 29, 2022

Not bad. Gives a secure shopping experience for the customer. Simple and easy to set up also it doesn’t impact the website speed too much.

Universally Original
Spain
11 months using the app
17TRACK replied June 29, 2022

Hi Universally Original Team,

Thank you for choosing 17TRACK! 🥰

Hope our APP will bring a better experience to your customers and you in the future! 🤩

If you have any ...