Reviews (3,590)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and payment systems, notably enhancing order management. It is praised for its user-friendly interface and real-time tracking updates, which improve customer satisfaction by keeping them informed about their orders. The app also features responsive customer support and automation tools like automated tracking notifications that reduce manual tasks. It supports a wide range of carriers and offers extensive tracking for both domestic and international shipments. Customization options allow alignment with store branding, and a free plan caters to new or small businesses, making it a valuable tool for improving shipment management and the overall shopping experience.

September 16, 2022

服务特别好,很方便跟踪。不用自己每天去很繁琐地查验,客服服务很到位,回复消息很及时。并且现在有给免费参与活动,很感谢能有这样的一个活动。而且后面还能上传到paypal,服务很好,省去了很多麻烦,便捷。

ikoomoo
United States
Almost 2 years using the app
17TRACK replied September 16, 2022

您好! 亲爱的朋友!

很荣幸我们APP和客户服务能获得您如此高评价!也很感谢您如此真诚地与我们分享!🥰

希望未来我们能创造出让用户更满意的APP!

如果您在使用APP的过程中遇到任何问题,请随时与我们联系!我们会尽快答复并响应您!😊

再次感谢您的支持和认可!

17TRACK

January 12, 2023

A great application saves time and helps me manage and track my packages. Love all the notification features!! It allows my customers to know the tracking status of their orders at any time. It is very convenient to use, 5-star praise!

gomenin
China
Almost 2 years using the app
17TRACK replied January 18, 2023

Dear Friend,

Surprisingly! You have been our user for 7 months!
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders so which can help increase your customer's satisfaction and your sales.

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

April 6, 2024

pour la gratuité je met 5 êtoiles, l'application est simple à installer et simple à comprendre et aide sur le suivi des colis

TOURIYA
France
3 days using the app
February 10, 2024

second to none order tracking tool!

Speediance
Hong Kong SAR
6 months using the app
March 11, 2024

Quick efficient and full-service tracking and customer protection which is key to build trust with customers and to run your business efficiently. I appreciate the ease with set up as well.

Ebony Beauty
United States
About 1 month using the app
January 4, 2023

Easy to set up, manage and fast to load. It also covers vast variety of carriers.

I’ve tried two apps before, there were good but it takes longer for their paged to be loaded.

neatmen
Saudi Arabia
Over 1 year using the app
17TRACK replied January 12, 2023

Dear Friend,

Thanks for choosing us firmly in the end! ❤️
Our Shopify APP is designed to be easy to use and convenient for users.
And we partner with 1400+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪

If you need anything, just leave us a message. We will be here to assist. ❤️
Thanks again for your support and recognition!

Best regards,
17TRACK

August 10, 2022

Very good to use, help make the user clear the status of the courier, have problems with the service is very good, immediately help me solve.

teenro
China
Over 1 year using the app
17TRACK replied August 10, 2022

Hi, teenro Team!

We are delighted that our customer service and app have provided you with such an excellent experience!

Your satisfaction is our motivation, we will work hard to create a more satisfactory APP for our users in the future!

Hope we can bring you a better experience in the future!

Thanks again for your support and recognition!

Best regards,
17TRACK

December 29, 2021

这个插件可以帮助追踪绝大部分的快递物流信息,尤其是一些国外客户不了解的物流。有了这个插件,买家输入单号一键查询,便利了买卖双方,卖家不需要再花费大量的人工去回答物流问题了,解决了我们的一个大麻烦!非常推荐。

Flashwalk-eCom
China
Over 1 year using the app
17TRACK replied January 4, 2022

感谢您的宝贵反馈。

您对我们应用的满意与肯定,是我们最大的动力。我们非常高兴和自豪!!

如果后续您需要任何帮助,请随时与我们联系。我们将竭尽全力为您提供最好的服务。

August 24, 2022

17 track use very easy and they are so amazing !The query is very convenient, the function is also very good, the automatic mail is great, the use of special peace of mind, very recommended to use

dolalaland
Hong Kong SAR
Over 1 year using the app
17TRACK replied August 24, 2022

Hi Dolalaland Team,

Thanks so much for sharing your review on our APP! ❤️

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

Please do not hesitate to contact us with any feedback, we will be here to help, as always. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

October 21, 2022

功能对卖家来说非常实用,界面也比以前更漂亮了。一个希望就是能尽快做出为不同店铺设不同的发送邮箱的功能,方便同时运营多个店铺的卖家,这样可以我们既可以通过同一个帐号跟踪管理所有店铺的物流情况,也可以给客户不同的品牌展示。

UsefulPops
Hong Kong SAR
Over 1 year using the app
17TRACK replied October 21, 2022

亲爱的用户朋友! 您好!

非常感谢您对17TRACK一如既往的支持!

也非常感谢您提供的建议!支持团队已反馈给技术团队并加入优化计划中!
我们会继续努力优化APP,给用户朋友们带来更好的体验!

如果您需要任何其他支持,请随时与我们联系。❤️

再一次感谢您对17TRACK的支持和认可!❤️

17TRACK