Reviews (3,475)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and user-friendly interface, offering real-time, accurate tracking updates. It is praised for enhancing customer shopping experiences by keeping them informed, reducing inquiries, and increasing satisfaction. The app's efficiency in order management, comprehensive tracking across various carriers, and automated notifications are particularly valued. Customization options that align with brand aesthetics and a free plan option make it appealing to startups and small businesses, contributing to improved operational efficiency and business growth.

July 12, 2022

Great app, very nice and fast support, thanks for the help and fast assist removing the branding of parcel panel from my store

Buddy Store
Netherlands
About 2 months using the app
17TRACK replied July 13, 2022

Hi Buddy Store!

Thanks for sharing your feedback with us! 😊

We are very happy to know that you are satisfied with our app and our team's actions! 😊

Your satisfaction is our motivation, we will try our best to create the APP that makes users more satisfied! 💪 Let us look forward to the future together! 😊

If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

June 8, 2023

Great App. Can clearly see the shipping status of the order, convient to use. Automated management and saves a lot of operations.

AMVRSHOP
China
About 2 months using the app
17TRACK replied June 12, 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you.
We provide real-time automatic synchronization of Shopify orders for auto-track, greatly saving manual work.
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

February 15, 2023

Perfect app, literally all you need for the tracking and it helps a lot for gaining trust with customers

FluffyComforts
Canada
About 2 months using the app
17TRACK replied February 17, 2023

Dear Friend,

Thank you so much for choosing 17TRACK!❤️
We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers.💪
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

April 29, 2023

.This is the best order tracking app out there, hands down. There is no other app that I have found that can provide customers with a detailed timeline .

AWESOMEKART
India
About 2 months using the app
17TRACK replied May 16, 2023

Thank you so much for your continued support and trust!❤️
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK team

March 10, 2023

Easy to install. Easy to use and navigate. Shows your orders tracking and progress. Highly recommended it.

Julhei
United Kingdom
About 2 months using the app
17TRACK replied March 13, 2023

Dear Friend,
Thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for users.
We partner with 1600+ carriers worldwide to show the tracking info in one place so you can get information about your packages. We will continue to work hard to support data synchronization for more carriers. 💪
If you need anything, just leave us a message. We will be here to assist. ❤️
Best regards,
17TRACK

August 26, 2022

This app is great! Easy to setup and works well. And the support team is very helpful. will pay for a plan when reaching the free quota

FLYMODE.SHOP
Hong Kong SAR
About 2 months using the app
17TRACK replied August 28, 2022

Hi, Dear FLYMODE.SHOP Team,

Thank you so much for your positive review of our APP and Customer Service! ❤️

We're happy to hear that you'll be upgrading your plan. This means that our app has added one more satisfied user! May your business prosper! ❤️

Please do not hesitate to contact us with any feedback, we will be here to help, as always!❤️

Thanks again for your support and recognition!
Best regards,
17TRACK

September 4, 2023

An excellent application with user-friendly features and customizable elements. The support team at 17track is remarkably responsive and provides all the essential assistance required for app setup. I highly recommend it for Shopify newcomers and beginners!

ElectraZip
United States
About 2 months using the app
May 17, 2023

The best app I ever used I love it. I recommend it to everyone that is using shopify. Its very useful and practical.

Glamp
Poland
About 2 months using the app
17TRACK replied May 22, 2023

Thank you so much for choosing 17TRACK, glad you like our App! We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

January 16, 2023

I believe this is the best option of all the other Tracking apps! Their plan is one reason why I decided to choose them and they support Paypal tracking. They also have quick and great customer support!

Lumiya Boutique
United States
About 2 months using the app
17TRACK replied January 18, 2023

Dear Friend,

Thank you so much for your support and trust!❤️
17TRACK supports auto sync of the tracking number and the carrier to PayPal so that your customers can view the order status through PayPal and it will decrease potential disputes.

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

March 22, 2023

parfait c'est une superbe application, et il ont un support au top ! il mérite 5 étoiles tu peut suivre tes commandes en direct !

Gyrobol
France
About 2 months using the app
17TRACK replied March 27, 2023

Cher ami,
Merci beaucoup d'être notre précieux utilisateur ! ❤️
Nous travaillons en partenariat avec plus de 1700 transporteurs dans le monde entier pour afficher les informations de suivi en un seul endroit afin que vous puissiez obtenir des informations sur vos colis. Nous continuerons à travailler dur pour soutenir la synchronisation des données pour plus de transporteurs. 💪
N'hésitez pas à nous contacter pour nous faire part de vos commentaires, nous vous aiderons comme toujours ! ❤️
Meilleures salutations,
17TRACK