Reviews (3,589)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and payment systems, notably enhancing order management. It is praised for its user-friendly interface and real-time tracking updates, which improve customer satisfaction by keeping them informed about their orders. The app also features responsive customer support and automation tools like automated tracking notifications that reduce manual tasks. It supports a wide range of carriers and offers extensive tracking for both domestic and international shipments. Customization options allow alignment with store branding, and a free plan caters to new or small businesses, making it a valuable tool for improving shipment management and the overall shopping experience.

September 19, 2022

非常好,客服也很好。使用起来比较简单,没有遇到什么难题。另外自定义页面功能也非常不错,可以增加产品的曝光,带来新的订单和增加客单价。总之我很喜欢。。。。。。。。。。******************

TILLUME
China
About 1 month using the app
17TRACK replied September 19, 2022

您好! 亲爱的朋友!

感谢您对我们的评价与支持,当我们的APP和客户服务得到您的肯定时,是我们最开心的时刻!
“可以增加产品的曝光,带来新的订单和增加客单价。”也非常感谢您与我们分享这个好消息!让我们知道我们努力的方向是正确且有用的! 给予我们大大的鼓励!

如果您需要任何其他支持,请随时与我们联系。❤️

再次感谢您的支持和认可!

17TRACK

November 7, 2023

Its great

Pooler
India
About 1 month using the app
September 18, 2023

I really like this app. It's help my customer track the order so easily. Also the UI and UX is very good.
More on that, you can send notifications on shipping status to customer from their template or using the intergration app like Klavio or Omnisend.
It's a must on your website!

Cozilia
United States
About 1 month using the app
August 18, 2023

This order tracking app is very useful. The free plan covers all the basics and the paid plans offer nice additional tools.

20 Minutes Til Sunrise
Canada
About 1 month using the app
February 15, 2024

je recommande car c'est fiable

Rucks
France
8 days using the app
August 22, 2023

An excellent application Seeing such a high-quality and customer-centric application is rare.

CulinaryWares Haven
Türkiye
About 1 month using the app
June 22, 2022

Very efficient and easily integrated app for a vital tracking system for ecommerce. But what was more impressive, is the impeccable service provided by the customer service/tech team to customise my app to view in accordance with my shop layout. Thank you!

JDM VISION
Australia
About 1 month using the app
17TRACK replied June 23, 2022

Hi NowallPet,

Thank you so much for sharing such a kind review with us!

It's great to hear that our team's actions have resulted in a satisfied user!
You are our valuable user, we are pleasure to provide our help for you.

You satisfaction is our motivation, we will do our best to creat a more satisfactory APP for our users.

We welcome all feedback and suggestinos. If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

Thanks again for your support and recognition!
Best regards,
17TRACK

Edited October 12, 2022

Very good, highly recommend the use of Chinese sellers friends, I wish everyone every day burst single!

NT LUXURY
China
About 1 month using the app
17TRACK replied October 13, 2022

Dear Friend,

Thanks for your recommendation of our APP!❤️ This put us in a great mood overall! Thanks a lot!
We also wish you a prosperous business!❤️

If you need anything, just leave us a message. We will be here to assist.❤️

Thanks again for your support and recognition!

Best regards,
17TRACK

August 25, 2023

amazing app absolutely recommend it to all my friends that have a store set up with shopify love it

Coziknob
Canada
About 1 month using the app
September 14, 2022

I chose 17 because I feel that this brand is very reliable and the interface is very friendly. I hope that I will not be disappointed. It is enough to track the order accurately and notify the customer in time. I hope that the mail will not go into the trash. Check back with a review after a few months of use.

ITAPNO
China
About 1 month using the app
17TRACK replied September 14, 2022

Dear ITAPNO Team,

Thank you so much for being our valuable user!❤️

We are so glad that our APP has brought you such a great first impression! We also hope our APP will bring you a better experience in the future!

If you need anything, just leave us a message. We will be here to assist. ❤️

Thanks again for your support and recognition!

Best regards,
17TRACK