17TRACK Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Automated order tracking, reduce WISMO tickets, enhance brand experiences
As a high-quality Built for Shopify App, 17TRACK lets customers easily track orders on your branded page, reducing "Where is my order?" questions. Send real-time notifications and showcase products to drive purchases. Optimize shipping with clear analytics and hide Chinese origin in one click. Reduce chargebacks and speed up funds release with PayPal Push. Need help? We're available 24/7.
- Branded Tracking Page lets customers track orders directly on your site.
- Custom Email Notifications let customers know as soon as order status change.
- Custom alerts for shipment delays, exceptions, and stopped tracking.
- Quick views of shipment performance for improved management.
- Seamless PayPal sync, powerful analytics, and 24/7 support for better service.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, Chinese (Simplified), Chinese (Traditional), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, and Dutch
Works with
Shopify Flow, Checkout, PayPal, Klaviyo, Omnisend, Loox, Trustpilot, Judge.meCategories
Tracking
Notifications
Labels and packaging
Managing shipments
Pricing
Free
Free
- 50 shipments per month
- Access 2,500+ carriers
- Auto-sync shipments
- Branded tracking page
- Smart dashboard
- Payment platform sync
Basic
$9 / month
or $86/year and save 20%
$0.05 per extra shipment
- 200 shipments per month
- Shopify tracking page
- Buyer protection
- Tracking number redirection
- Shopify shipping status and native emails
14-day free trial
Pro
$49 / month
or $470/year and save 20%
$0.05 per extra shipment
- 1000 shipments per month
- Multilingual tracking pages
- Order export
- Product recommendations widget
- Remove the 17TRACK logo
14-day free trial
Premium
$159 / month
or $1,526/year and save 20%
$0.08 per extra shipment
- 2000 shipments per month
- Transit time analysis
- On-time delivery analysis
- Exception orders analysis
- Customize email conditions
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (3,970)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its seamless Shopify integration, enhancing operational efficiency and customer satisfaction. It features a user-friendly interface, real-time tracking, integrated payment management, and customizable tracking pages. Merchants appreciate its streamlined shipment management and the responsive, helpful customer support team, making it a valuable tool for optimizing shipping processes.
I had a problem, my customers were sending me messages that they could not track their order, and I did not know how to work since I opened the site, until I got curious and sent to support and a nice girl named Emily spoke to me. She was very nice to me and followed up with me until the tracking number was working well for me, and here I felt comfortable psychologically and did not wait for messages from my customers about the tracking number. I would like to thank Emily for the support she provided me. Thank you very much. I loved you very much.
Hi NOVISTAPARIS,
Thank you for sharing your feedback with us. We truly appreciate your input and are glad to hear that you recognize this application as great.
It is our great honor to help you. Our goal is to satisfy every customer who uses our 17TRACK APP.
Please feel free to share any difficulties or suggestions. We're committed to ensuring a positive experience and are here to support you.
Best Regards
17TRACK Team
After setting up 17TRACK as advised by our 3PL partner I have contacted support a number of times and despite being on the lowest plan the support has been excellent. They understood my questions, situation and requirements well. The advice given has helped in so many ways. Thank you to Jay, Bianca, Denver and Emily. Even on the lowest paid plan the app works well for what we need. Once we are in a position to upgrade we will, and thus be able to take full advantage of the features such as analytics and more.
So far so good, with the service. Prompt support response and has been able to see our customers delivery flow. Would recommend for any ecommerce to integrate this to their platform to provide easy access for their customers to view their orders status.
Support
17TRACK can answer any questions you have about 17TRACK Order Tracking.
Resources
Launched
January 4, 2021 · Changelog
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