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17TRACK Order Tracking & Email

by 17TRACK

A must-have order tracking app 200 free quotas per month

261 reviews
Shopify app insights

  • Popular with businesses in the United States

Free plan available. Additional charges may apply.
View demo store

App highlights

  • Speed tested: low impact to your online store

Key values section

Tracking Page & Order Lookup

Completely FREE, get your very own branded tracking page. No coding required, super easy setting.

"Unlimited & Free" Email Push

Custom editing, unlimited notifications.A complete match of your marketing needs.

Data Analysis & Statistics

Status analysis & statistics, condition filter & export.The way to the efficient management of all your orders.

Featured images gallery

  • ● Auto track & trace, update info for all orders
  • ● Custom editing, store logo, pictures, links, fonts, etc
  • ● Filter order by package status
  • ● Track by tracking number
  • ● Support 1000+ carriers worldwide
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  • ● Auto track & trace, update info for all orders
  • ● Custom editing, store logo, pictures, links, fonts, etc
  • ● Filter order by package status
  • ● Track by tracking number
  • ● Support 1000+ carriers worldwide
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App details

17TRACK Order Tracking & Email

17TRACK Order Tracking & Email

About 17TRACK

A must-have package tracking app for Shopify newcomers, helps sellers manage the status of all orders. Plus FREE custom email notification and the branded tracking page for self-help shopping experience!

（1） Monitor the shipping status of all your orders

● Acess to our track center, your store will be automatically linked and your orders within 7 days will be synced. Here you can get all your tracking information.

● Support translation of tracking result in 77 languages, tracking with no barriers.

（2）Keep your customers informed of the latest status

● Automatic email notification for package status. Notify store manager to handle delivery exception in time. Notify your customers for timely package status. Set a clear expectation for the delivery.

● All notifications are provided with an email template!

● Support custom editing, insert store logo, images, links, different fonts, etc. Marketing promotions can be done here to take a closer step to your customers.

（3）Global Packge Tracking, Faster and Better

● We support 1000+ carriers worldwide, including global postal service, international express, AliExpress, CAINIAO, DHL, FedEx, TNT, USPS, 4PX, YunExpress, etc,

● Track your order from the start to the end, show 7 standard tracking status & complete tracking info, with 99.9% accuracy.

（4）Data Analysis & Real-time Statistics

● Status analysis & real-time statistics are provided,  you can filter and export the orders according to the package status.

● Statistics on transaction time, helping you efficiently manage the timeliness of each carrier.

● Data presentation of exception, making it easier to handle the delivery exception in time.

（5）Answers All Your Needs, Entirely Free Marketing Function

● Built-in store tracking widget, let customers track the packages the way they want.

● Send email to your customer, for free, and unlimited in number.

● One dedicated quota for each tracking number. Repeated trackings cost no extra.

Launch date

January 04, 2021
17TRACK Order Tracking & Email

17TRACK Order Tracking & Email

About 17TRACK

A must-have package tracking app for Shopify newcomers, helps sellers manage the status of all orders. Plus FREE custom email notification and the branded tracking page for self-help shopping experience!

（1） Monitor the shipping status of all your orders

● Acess to our track center, your store will be automatically linked and your orders within 7 days will be synced. Here you can get all your tracking information.

● Support translation of tracking result in 77 languages, tracking with no barriers.

（2）Keep your customers informed of the latest status

● Automatic email notification for package status. Notify store manager to handle delivery exception in time. Notify your customers for timely package status. Set a clear expectation for the delivery.

● All notifications are provided with an email template!

● Support custom editing, insert store logo, images, links, different fonts, etc. Marketing promotions can be done here to take a closer step to your customers.

（3）Global Packge Tracking, Faster and Better

● We support 1000+ carriers worldwide, including global postal service, international express, AliExpress, CAINIAO, DHL, FedEx, TNT, USPS, 4PX, YunExpress, etc,

● Track your order from the start to the end, show 7 standard tracking status & complete tracking info, with 99.9% accuracy.

（4）Data Analysis & Real-time Statistics

● Status analysis & real-time statistics are provided,  you can filter and export the orders according to the package status.

● Statistics on transaction time, helping you efficiently manage the timeliness of each carrier.

● Data presentation of exception, making it easier to handle the delivery exception in time.

（5）Answers All Your Needs, Entirely Free Marketing Function

● Built-in store tracking widget, let customers track the packages the way they want.

● Send email to your customer, for free, and unlimited in number.

● One dedicated quota for each tracking number. Repeated trackings cost no extra.

Launch date

January 04, 2021

Pricing

Free

Free

  • 200 shipments per month
  • Real-time tracking
  • Delivery notifications
  • Set tracking page on shop
  • Connect all your store

Essentials

$9/month

$0.08 per extra shipment above 300

  • 300 shipments per month
  • Real-time tracking
  • Delivery notifications
  • Set tracking page on shop
  • Connect all your store

Essentials

$28/month

$0.08 per extra shipment above 500

  • 500 shipments per month
  • Real-time tracking
  • Delivery notifications
  • Set tracking page on shop
  • Connect all your store

Essentials

$48/month

$0.08 per extra shipment above 1000

  • 1000 shipments per month
  • Real-time tracking
  • Delivery notifications
  • Set tracking page on shop
  • Connect all your store

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 95% of ratings are 5 stars
    248
  • 4% of ratings are 4 stars
    10
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
    2
  • 0% of ratings are 1 stars
    1
View all 261 reviews

List of reviews

Filter and sort reviews

  • 5 of 5 stars
    August 11, 2022

    Off and On

    Location India

    Lichee was very attentive and detail oriented. She helped for a thorough and smooth integration. My customers love it !

    Developer reply
    August 11, 2022

    Hi, Off and On Team!

    Thank you so much for giving us such a sincere review! 😊

    Glad to know that Lichee's service has made you so satisfied with us! 🤩

    We'll also let Lichee know that you've rated her very well! 😊

    We hope our app and support team services will bring you a better experience in the future!😊

    Thanks again for your support and recognition!

    Best regards,
    17TRACK

  • 5 of 5 stars
    August 11, 2022

    Enigma Blender

    Location United States

    Lichee did an absolutely awesome job helping me setup my tracking page! Very friendly and insightful! Thank you so much for your help and I'm very excited to keep using this app.

    Developer reply
    August 11, 2022

    Hi, Enigma Blender!

    Thank you so much for giving us such a sincere review! 😊

    Glad to know that our support team made you so satisfied with us! 🤩

    We'll also let Lichee know that you've rated her very well! 😊

    We hope our app and support team services will bring you a better experience in the future!😊

    Thanks again for your support and recognition!

    Best regards,
    17TRACK

  • 5 of 5 stars
    August 10, 2022

    Macieskin

    Location Saudi Arabia

    They are good at everything related to order tracking and serve the business owner and store customer, they also have great customer service. Like employee Ginny, does solve problems and has good ideas and classy behavior

    Developer reply
    August 10, 2022

    Hi, Macieskin Team!

    Thank you for giving our customer service such a high rating!🤩

    We hope our app and support team services will bring you a better experience in the future!😊

    If you have any questions or suggestions, please feel free to contact us. We will get back to you as soon as possible.

    Thanks again for your support and recognition!

    Best regards,
    17TRACK

View all reviews

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