17TRACK Order, PayPal Tracking

17TRACK Order, PayPal Tracking

Free plan available. 14-day free trial. Additional charges may apply.
Rating (5.0)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin

About this app

Launched

January 4, 2021 · Changelog

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, and Dutch

Works with

Shopify Flow

Global Order Tracking to reduce support requests, improve shopper experience, & upsell new products.

Improve the shopper experience while increasing upsell & cross-sell opportunities! By providing a self-service tracking page, your customers can quickly answer the "Where's my order?" question without making any service requests. Status notifications and featured products on the tracking page drive incremental sales. Suit for hide off-shore fulfillment. Decrease chargebacks & speed up funds release with PayPal Push. Have questions? Reach out to us via chat or email 24/7.

Improve the shopper experience while increasing upsell & cross-sell opportunities! By providing a self-service tracking page, your customers can quickly answer the "Where's my order?" question without making any service requests. Status notifications and featured products on the tracking page drive incremental sales. Suit for hide off-shore fulfillment. Decrease chargebacks & speed up funds release with PayPal Push. Have questions? Reach out to us via chat or email 24/7. more
  • Global Tracking. Track your international & domestic packages together.
  • Customized tracking page. Let buyers lookup orders on your site.
  • Triggered Email. Let customers know as soon as their order status changes.
  • Buyer Protection. Allow customers to protect orders against loss, damage, delay.
  • Gain insights in a glance to shipment delivery and exception performance.

Pricing

14-day free trial

14-day free trial

Free

  • 50 shipments
  • Shopify shipping status and native emails
  • Shopify tracking page
  • Email notifications
  • Collection platform auto-sync

Basic

$9/month

or $86/year and save 20%

$0.05 per extra shipment above 100

  • 100 shipments per month
  • Shopify tracking page
  • Buyer protection
  • Tracking number redirection
  • Shopify shipping status and native emai

Pro

$79/month

or $758/year and save 20%

$0.05 per extra shipment above 2000

  • 2000 shipments per month
  • Multilingual tracking pages
  • Order export
  • Product recommendations widget
  • Remove the 17TRACK logo

Premium

$239/month

or $2,294/year and save 20%

$0.08 per extra shipment above 3000

  • 3000 shipments per month
  • Transit time analysis
  • On-time delivery analysis
  • Exception orders analysis
  • Customize email conditions

14-day free trial

Free

  • 50 shipments
  • Shopify shipping status and native emails
  • Shopify tracking page
  • Email notifications
  • Collection platform auto-sync

Basic

$9/month

or $86/year and save 20%

$0.05 per extra shipment above 100

  • 100 shipments per month
  • Shopify tracking page
  • Buyer protection
  • Tracking number redirection
  • Shopify shipping status and native emai

Pro

$79/month

or $758/year and save 20%

$0.05 per extra shipment above 2000

  • 2000 shipments per month
  • Multilingual tracking pages
  • Order export
  • Product recommendations widget
  • Remove the 17TRACK logo

Premium

$239/month

or $2,294/year and save 20%

$0.08 per extra shipment above 3000

  • 3000 shipments per month
  • Transit time analysis
  • On-time delivery analysis
  • Exception orders analysis
  • Customize email conditions

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

1,744 reviews

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time tracking capabilities across various global carriers. They find the integration with PayPal and Shopify convenient for managing and tracking orders. The clean, customizable interface is praised for enhancing the shopping experience by allowing customers to track orders directly. Merchants also commend the responsive customer support and the app's cost-effectiveness. Features like detailed analytics, customizable notifications, and package insurance are highly valued.

December 5, 2022

I just start using 17track. the setup was straight forward and easy. I wanted to remove their logo off my page and contacting them. it was done immediately. Communication was easy. I saw they had a 1 year promotion to be a collaborator and signed up. straight forward process. I think this is a great app as clients do not need a 3rd party to track orders. it makes my store a one stop shop for all information. love it. cannot wait to see where it goes and the clients feedback. thanks

Ariststyles
United States
6 days using the app
17TRACK replied December 6, 2022

Dear Friend,

Surprisingly! 😍Our APP gets such a high recommendation from you!
We will also continue to work hard to optimize the APP to bring a better experience to users!

Please feel free to contact us with any feedback, we will help you as always!❤

Thanks again for your support and recognition!

Best regards,
17TRACK

March 28, 2023

I can confidently say that 17TRACK is an essential tool for anyone who runs an online business. With 17TRACK, I can easily track all of my shipments from multiple carriers, all in one place. This saves me a lot of time and hassle compared to having to visit multiple carrier websites to track each shipment separately.

In addition to its tracking capabilities, 17TRACK also offers helpful features like delivery notifications and estimated delivery dates. This allows me to keep my customers informed about their shipments and provide them with accurate delivery estimates.

Another great thing about 17TRACK is its user-friendly interface. It's easy to navigate and provides all of the information I need about each shipment in one place. And if I ever have any questions or issues, 17TRACK's customer support team is always available to help.

Overall, 17TRACK is an invaluable tool for anyone who runs an e-commerce business. It makes it easy to track and manage all of your shipments, which can help you provide better service to your customers and grow your business.

zuzumia
Hong Kong SAR
4 months using the app
17TRACK replied March 31, 2023

Dear Friend,
Surprisingly! You have been our user for 4 months!
Thank you so much for your continued support and trust! ❤️
Our Shopify APP is designed to be easy to use and convenient for users.
Email Notifications can be chosen to notify your customers or yourself, which will keep you and your customers informed of the status of orders, which can help increase your customer's satisfaction and your sales.
By adding a tracking page to your store, customers can not only self-track packages in your store to reduce your customer service workload, but also make customer traffic retention, promote secondary sales, and improve product exposure opportunities!
And, we partner with 1700+ carriers worldwide to show the tracking info in one place. We will continue to work hard to support data synchronization for more carriers. 💪
Please feel free to contact us with any feedback, we will help you as always! ❤️
Best regards,
17TRACK

August 29, 2023

I recently started using 17track, and I found the setup process to be straightforward and easy. When I wanted to remove their logo from my page, I contacted them, and they promptly took care of it. Communication with them was effortless. I noticed they were offering a one-year promotion to become a collaborator, so I signed up without any complications. I believe this app is excellent because it allows clients to track their orders without needing a third-party service. It makes my store a convenient one-stop shop for everything.

ANNAPRO
Hong Kong SAR
26 minutes using the app

About this app

Launched

January 4, 2021 · Changelog

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, and Dutch

Works with

Shopify Flow

Built by 17TRACK

About 17TRACK

5.0 average rating

2 years building apps for the Shopify App Store

Support

Send a message

+86 19926413620

intl@17track.net

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