17TRACK Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Automated order tracking, reduce WISMO tickets, enhance brand experiences
As a high-quality Built for Shopify App, 17TRACK lets customers easily track orders on your branded page, reducing "Where is my order?" questions. Send real-time notifications and showcase products to drive purchases. Optimize shipping with clear analytics and hide Chinese origin in one click. Reduce chargebacks and speed up funds release with PayPal Push. Need help? We're available 24/7.
- Branded Tracking Page lets customers track orders directly on your site.
- Custom Email Notifications let customers know as soon as order status change.
- Custom alerts for shipment delays, exceptions, and stopped tracking.
- Quick views of shipment performance for improved management.
- Seamless PayPal sync, powerful analytics, and 24/7 support for better service.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, Chinese (Simplified), Chinese (Traditional), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, and Dutch
Works with
Shopify Flow, Checkout, PayPal, Klaviyo, Omnisend, Loox, Trustpilot, Judge.meCategories
All features
Tracking
- Branded tracking page
- Order lookup page
- Real-time tracking
- Custom tracking link
- Translation
- Estimated delivery date
- Global tracking
- Dashboards
- Order export
- Multi-carrier
- API
- Analytics
- Carrier masking
Notifications
- Real-time notifications
- Translation
- Custom notifications
- Automation
Labels and packaging
- Shipping insurance
- Order sync
- Multi-language
Managing shipments
- Order sync
- Real-time tracking
- Branded tracking pages
- Email notifications
- Order updates
- Shipping analytics
Tracking
Notifications
Labels and packaging
Managing shipments
Pricing
Free
Free
- 50 shipments per month
- Access 2,500+ carriers
- Auto-sync shipments
- Branded tracking page
- Smart dashboard
- Payment platform sync
Basic
$9 / month
or $86/year and save 20%
$0.05 per extra shipment
- 200 shipments per month
- Shopify tracking page
- Buyer protection
- Tracking number redirection
- Shopify shipping status and native emails
14-day free trial
Pro
$49 / month
or $470/year and save 20%
$0.05 per extra shipment
- 1000 shipments per month
- Multilingual tracking pages
- Order export
- Product recommendations widget
- Remove the 17TRACK logo
14-day free trial
Premium
$159 / month
or $1,526/year and save 20%
$0.08 per extra shipment
- 2000 shipments per month
- Transit time analysis
- On-time delivery analysis
- Exception orders analysis
- Customize email conditions
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (3,833)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for boosting order management and customer service efficiency with its detailed, real-time tracking updates. They appreciate its seamless integration with PaySync and Shopify, support for multiple carriers, and user-friendly interface. Features like automated tracking notifications help reduce customer inquiries, and the accuracy and timeliness of tracking updates are consistently commended. The responsive and knowledgeable customer support team also receives high marks for their service.
I had a problem, my customers were sending me messages that they could not track their order, and I did not know how to work since I opened the site, until I got curious and sent to support and a nice girl named Emily spoke to me. She was very nice to me and followed up with me until the tracking number was working well for me, and here I felt comfortable psychologically and did not wait for messages from my customers about the tracking number. I would like to thank Emily for the support she provided me. Thank you very much. I loved you very much.
Hi NOVISTAPARIS,
Thank you for sharing your feedback with us. We truly appreciate your input and are glad to hear that you recognize this application as great.
It is our great honor to help you. Our goal is to satisfy every customer who uses our 17TRACK APP.
Please feel free to share any difficulties or suggestions. We're committed to ensuring a positive experience and are here to support you.
Best Regards
17TRACK Team
the app is a little pricy compared the the other apps in the same category but it's the best at what it does. So far so good. It's making my life easier and saves me a lot of time, soooo I'm sticking with it
So far, everything is easy to setup, tracking is much easier and smoother browsing experience. Not buggy at all. Coming from another app which the tracking is not updated accurately on time. I'm glad I switched to 17track. I had been using this website to tracking my personal parcels from China but I'm glad they also have the app in Shopify to help with my business.
Support
17TRACK can answer any questions you have about 17TRACK Order Tracking.
Resources
Launched
January 4, 2021 · Changelog
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