17TRACK Order Tracking

17TRACK Order Tracking

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (3,161)
Developer
17TRACK

Global Order Tracking to reduce support requests, improve shopper experience, & upsell new products.

Improve the shopper experience while increasing upsell & cross-sell opportunities! By providing a self-service tracking page, your customers can quickly answer the "Where's my order?" question without making any service requests. Status notifications and featured products on the tracking page drive incremental sales. Suit for hide off-shore fulfillment. Decrease chargebacks & speed up funds release with PayPal Push. Have questions? Reach out to us via chat or email 24/7.

Improve the shopper experience while increasing upsell & cross-sell opportunities! By providing a self-service tracking page, your customers can quickly answer the "Where's my order?" question without making any service requests. Status notifications and featured products on the tracking page drive incremental sales. Suit for hide off-shore fulfillment. Decrease chargebacks & speed up funds release with PayPal Push. Have questions? Reach out to us via chat or email 24/7. more
  • Global Tracking. Track your international & domestic packages together.
  • Customized tracking page. Let buyers lookup orders on your site.
  • Triggered Email. Let customers know as soon as their order status changes.
  • Buyer Protection. Allow customers to protect orders against loss, damage, delay.
  • Gain insights in a glance to shipment delivery and exception performance.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Tracking

Analytics, API, Branded tracking page, Carrier masking, Custom tracking link, Dashboards, Estimated delivery date, Global tracking, Multi-carrier, Order export, Order lookup page, Real-time tracking, Translation

Notifications

Automation, Custom notifications, Email, Real-time notifications, Translation

Labels and packaging

Multi-language, Order sync, Shipping insurance

Managing shipments

Branded tracking pages, Email notifications, Order sync, Order updates, Real-time tracking, Shipping analytics

Launched

January 4, 2021 · Changelog

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, and Dutch

Works with

Shopify Flow, Checkout, PayPal, Klaviyo, Omnisend, Loox, Trustpilot, Judge.me

Pricing

14-day free trial

Free

  • 50 shipments
  • Shopify shipping status and native emails
  • Shopify tracking page
  • Email notifications
  • Collection platform auto-sync

Basic

$9 / month

or $86/year and save 20%

$0.05 per extra shipment above 100

  • 100 shipments per month
  • Shopify tracking page
  • Buyer protection
  • Tracking number redirection
  • Shopify shipping status and native emai

14-day free trial

Pro

$49 / month

or $470/year and save 20%

$0.05 per extra shipment above 1000

  • 1000 shipments per month
  • Multilingual tracking pages
  • Order export
  • Product recommendations widget
  • Remove the 17TRACK logo

14-day free trial

Premium

$159 / month

or $1,526/year and save 20%

$0.08 per extra shipment above 2000

  • 2000 shipments per month
  • Transit time analysis
  • On-time delivery analysis
  • Exception orders analysis
  • Customize email conditions

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (3,161)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly setup and seamless integration with Shopify and PaySync, praising its real-time tracking updates for both domestic and international shipments. The automated notifications reduce customer inquiries, allowing merchants to focus on other business aspects. The responsive support team is noted for its effectiveness in resolving issues, and the ability to customize the tracking experience enhances brand consistency. Additionally, mobile app compatibility provides convenient on-the-go tracking, making it a valuable tool for improving operational efficiency and customer service.

June 29, 2024

I've been using 17TRACK Order Tracking-PaySync for a while now, and it has significantly improved my order management process. The interface is user-friendly, allowing me to track multiple packages from various carriers effortlessly. I especially appreciate the real-time updates, which keep me informed about the status of my shipments. The integration with PaySync is seamless, ensuring that all my transactions and tracking information are in one place. Overall, 17TRACK Order Tracking-PaySync has made managing my orders much simpler and more efficient. Highly recommended!

BioBodyBoost
United Kingdom
5 months using the app
July 12, 2024

Efficient customer service team, Emily is professional, and I highly appreciate her help! She is kind and patient, making all the answers clear and concise. 10 stars!!

Official US Sihoo Store
United States
Over 1 year using the app
Edited July 10, 2024

Again the customer service helped patiently to handle my problem on shipping tracking. 17 TRACK deserves five stars even ten stars^^ I appreciate them a lot.

Toyotress
United States
Over 1 year using the app

Support

17TRACK can answer any questions you have about 17TRACK Order Tracking.

Developer

17TRACK

Tian An Cloud Park,NO.2018,Xuegang Road, Shenzhen, GD, 518000, CN

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