Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to automate complex accounting tasks, particularly for businesses with high online sales volumes. It's praised for accurately syncing sales data from Shopify and Amazon to QuickBooks and Xero, handling tax compliance, and reconciling payouts. Many appreciate the thorough onboarding process and responsive customer support available across multiple time zones. The app's capability to manage multi-currency and international sales is also valued by businesses operating globally.

April 1, 2021

So far my experience has been great. Setup was easy and customer service has been great. Looking forward to see how it works on the long run.

Care
United States
2 days using the app
May 26, 2020

Very easy to use and has saved me a lot of time with reconciliations, no errors or discrepancies, very happy :)

Cactus Outdoor
New Zealand
About 22 hours using the app
December 14, 2021

Super easy integration and set up across multiple channels - hopefully performance continues in the same nature.

Bearhug
United Kingdom
About 22 hours using the app
April 7, 2022

I've used A2X with another bookkeeping client to record all the details related to sales deposits with much success. Now I've just added a new client. It was so easy to get the connections between A2X, Shopify and QBO set up. In less than 2 hours, the set-up was complete, the transactions for 3 months' deposits were entered in QBO, and I had completed the Sales tax records - which anyone who sells across Canada knows can be tricky - but no problem at all with this set-up. A real-time saver!!!!

The Whimsical Crispie Co.
Canada
About 9 hours using the app
A2X Software Limited replied May 29, 2022

Wow! This is amazing - thank you for taking the time for this review and for putting it all in hours.

It means a lot for all of us to see it in numbers - as numbers are what we love - especially when they reconcile :)

As you mentioned, anyone selling across Canada is aware of all complexities, and we are always eager to learn more and see how A2X can make it all as automated as possible while maintaining accuracy.

Thank you for your trust and for helping us grow - we wish to do the same and you can always count on our support team to help you grow your client base while becoming an A2X expert along the way :)

August 9, 2021

Its a great way to keep on top of all things financial, takes just a few minutes and it's done. A2X has worked well for me on my other eCom platforms so it seemed like a natural addition to Shopify.

Nolava Designs
Australia
About 1 hour using the app
Edited March 21, 2020

This may be a good app, but it doesn't make the pricing clear until you get it installed and connected to your QB account. Then you find out everything you can't do until you pay for an A2X account in addition to your QB subscription. All it says on the Shopify App Store page is "free to install, Pricing tiers based on orders volume". Why not make the pricing clear from the beginning? I'll use something else that is upfront about their pricing.

Atlas Menswear
United States
34 minutes using the app
A2X Software Limited replied April 28, 2020

Hey, thank you for leaving your review and for making us aware of this problem. We have now updated our listing to show the tiered prices of A2X. Sorry for any confusion caused. Please email me at ellen@a2xaccounting.com, I hope we can work something out and rectify your experience.

Edited January 15, 2020

A2X makes bookkeeping fast&accurate.Payouts match, flexible mapping.Great Support!Highly recommend!

Tease Tea
Canada
Edited November 15, 2019

As the bookkeeper for Natural Vegan Products, I can say that I am thrilled to have found this integration from A2X that not only allows easy reconciliation with our accounting software "Xero" but also give us COGS $$.

That combined with the best in class support - from onboarding all the way through to the day to day gets this app a 5 Star review in my books!

Kelly from KC&Company
Canadian Bookkeeping for Online Entrepreneurs

Natural Vegan
United States
February 7, 2024

Island Larder
United Kingdom
23 days using the app
A2X Software Limited replied March 17, 2024

Thank you for leaving a review for us here! If you will ever need any assistance with A2X or have any feedback for us, please don't hesitate to reach out. Happy accounting!