Reviews (293)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to automate the transfer of sales data from Shopify to accounting systems like QuickBooks and Xero, significantly easing e-commerce bookkeeping. It efficiently manages large transaction volumes and accurately records financial details, including fees and discounts. Described as a "game changer" for e-commerce businesses, it also boasts exceptional customer support, noted for its responsiveness and personalized assistance, such as one-on-one calls. Merchants recommend it for its robust features and reliability, making it a top choice for streamlining accounting processes.
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As an accountant and E-commerce business owner, I've been looking for ways to streamline the data entry into Xero, and A2X has been very impressive. I used to manually adjust and import invoices and then spend a fair amount of time manually reconciling. After a bit of set up, mainly learning the software and being comfortable that it works and posts items as i would like (we group certain SKUs into 'tracking' codes in xero so we can have a split by product type on our reports), it is now a breeze to reconcile the daily payouts into our accounts. VAT is easily dealt with and reclaimed where appropriate, i've even added a second subscription to deal with the evil that is ebay managed payments!!! That in itself is worth the total subscription fee alone - and of course all ebay sales are automatically coded to 'Ebay sales' tracking code. We are looking to use it with our clients too, and it can account for marketplace sales such as Klarna/paypal and code them to a control account, assisting further with the reconciliation! Overall, the $19 per connection represents great value, and even if it saves you an hour or so, it should prove its value, especially as your business grows
I have used A2X for two months now to integrate Xero with eBay, Amazon and Shopify. Lana, Jennifer and Nora have been great, they are responsive and proactive, and my issues are resolved quickly. This app makes bookkeeping quick and simple. Two small issues I have found is that using 3rd party apps in Shopify may cause issues surrounding taxable/non taxable products. And PayPal settlements may be an issue if you’re working with multiple currencies. Both of these issues are worked around with manual adjustments. A2X has still been such a time saver overall so I would definitely recommend.
Thank you so much for your feedback. We are happy to hear that A2X has been a time saver for you! Saving time with reliable, accurate, automated ecommerce accounting is what we do best! Thank you for mentioning our amazing support team; we strive to always provide a gold standard service. Looking forward to working with you into the future!
I have been manually recording each transaction in QBO from shopify for over a year. Until I hired this bookkeeping service company and they introduced me to A2X, everything just gets connected and saved me hours of my time.
A2X fully integrates well with Shopify and Xero that make us check the transaction/ revenue / cost easily. The setup is also easy and fast.
Thank you! We appreciate your review here and spreading the good word about A2X.
We are glad to hear that you are happy with our Shopify integration and that the setup went smoothly.
If you will ever need any assistance with our software, there is a support team of amazing individuals eager to help you. We are just a click away, based around the world, easy to talk to, and very supportive. :)
both incredibly useful and wonderful customer support. fixes some thorny ecommerce accounting problems and the customer support helped me get set up and rocking quickly and efficiently. would certainly recommend.
Thank you so much for your feedback. We're happy to hear you were rocking quickly and efficiently - we aim to provide all customers with a gold standard of customer support! We appreciation your review and look forward to working with you into the future!
This is a great app that saves a lot of time. The integration into QBO has allowed for fast and easy recons. I know that everything is hitting the correct account. Reconciliations are a breeze as well.
The support team at A2X is great. They are quick to research and resolve issues. The App makes reporting sales and cost effective for my business owners. It was great working with Jessica on the support team.
Thank you for your review and special mention of our support team. Jess is a superstar, and the whole team is the same, happy to help anytime and we generally have a solution to cover all. Thanks again for your review, we greatly value the feedback.
Great app. Works really well for our retail business and saves a lot of bookkeepers time by including the product sales, sales tax, discounts refunds etc. Maps well with our chart of accounts. Customer support is also fantastic and very helpful if you have questions or are working to get everything set up. I recommend this app.
Thank you so much for your review of A2X. We really appreciate and value your time and support. Saving time with reliable, accurate, automated ecommerce accounting is what we do best and we aim to provide a solution that is efficient but easy for everyone! Thank you for mentioning our amazing support team, we strive to always provide a gold standard service with helpful, available support. Thank you.
I was recommended to try A2X to sync payments to my accounting software. I reached out to A2X and they guided me through the install and all technical questions.
I couldn't be happy with the automation from one platform to another and the team support from A2X.
The app works exactly as advertised and creates all the entries we need to match deposits in the bank with shopify payouts.