Reviews (317)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and streamline accounting for Shopify transactions, saving time and improving financial management. It integrates seamlessly with QuickBooks and Xero, effectively handles large transaction volumes, and accurately categorizes fees and reconciles transactions from various payment gateways. The app's reliability in importing transactions accurately and the responsive, knowledgeable customer support team, including Manuela, Nicole, and Victoria, are also key highlights. Merchants recommend it for its comprehensive features and exceptional support, making it essential for efficient financial operations.

April 7, 2024

I just start working for my company and this is my first time using A2X.
I am very impressed with the way how is set up.
and the support staff are wonderful. they will reply to you after few minus and they show you how to do it or fix the problem in an easy way to understand.

Original Kit Co
Australia
29 days using the app
A2X Software Limited replied June 28, 2024

Thank you for sharing your positive feedback! Our support team is committed to providing a gold standard customer experience and we’re happy to hear we’ve exceeded your expectations! Happy ecommerce accounting :-)

June 21, 2021

We use A2X to integrate QB and Shopify. This has simplified my bookkeeping life considerably! Once configured it is pretty much set and forget.

Good Oswald Coffee Roasters
Canada
4 months using the app
April 23, 2024

The support setup team was great to work with. They made time to provide support, did so in a friendly manner and were very knowledgeable.

Milliways
United Kingdom
14 days using the app
A2X Software Limited replied June 28, 2024

Milliways - thank you for the kind words! We appreciate your support and are always happy to help! If you ever need further assistance, please don’t hesitate to reach out :-)

June 21, 2021

Seamlessly synchronized with QBO. Makes e-commerce bookkeeping super simple. Couldn't imagine bookkeeping without it.

Four Boys of Summer LLC
United States
3 months using the app
February 21, 2024

Great system and great support

Tension Co
Australia
2 months using the app
A2X Software Limited replied March 17, 2024

And - great customer! :) Thank you so much for your review! We couldn't do what we do without your trust and support. We're grateful to have you as part of the A2X community.

January 19, 2024

The A2X product and their team is awesome! I've been doing ecommerce since 1994 and have both helped other companies and built my own to transact multiple billions of dollars in ecommerce. In the early days we built all our own tools and connected everything with our own code. Today, it's all about selecting existing apps and plugging them in. Usually much easier, but not always. If something is broken, you can no longer access the code and just fix it. THAT is where great companies such as A2X come in...They will walk you through the set up, and if something doesn't work their team is quick to respond. FURTHER, well designed tools like A2X "aggregate" shopping cart transactions so you are not cluttering your financial system with every single transaction. Not all middleware/connector apps do this! This becomes increasingly important as your company grows. Turn it on. Plug it in. Go! Ecommerce simplified! - Andy

Cookwell & Company
United States
3 months using the app
A2X Software Limited replied January 31, 2024

Wow, Andy! Your extensive background in ecommerce truly speaks volumes about your expertise. You are the Wizard of ecommerce, doing int since 1994!! Impressive! It would be so interesting to hear your stories of how it was done back in the day.

A2X was founded in 2014 by ecommerce business owners on the simple premise that "ecommerce accounting shouldn't be this hard".

The "aggregation" feature you mentioned is indeed a game-changer. With A2X, you can streamline your financial reporting without cluttering it with every single transaction. We understand the need for efficiency as your company grows, and we're humbled to have played a part in simplifying your ecommerce experience.

Thank you once again, Andy, for your adventurous spirit and taking the time to share your feedback. We're thrilled to have you as a customer and we look forward to continuing to support you on your ecommerce journey. Turn it on, plug it in, and let's simplify ecommerce together :)

May 11, 2021

I highly recommend using the A2X app if you plan on using Intuit Quickbooks with your Shopify account. The app allowed myself as a bookkeeper to easily connect my client's Shopify account to my Quickbooks Accounting practice. This is very helpful in providing a seamless transition in connecting the two accounts which creates much convenience in managing the finances of a small retail business.

Chickadee Knit Studio
United States
3 months using the app
May 5, 2021

I couldnt find any other app that would correctly reconcile PayPal fees, Shopify transactions and payouts until I found A2X. I would definitely recommend this as a great app to automate your accounting.

Regar Australia
Australia
3 months using the app
November 23, 2020

This app is simply great! Easy, fast, accurate and reliable. Help us saving valuable time. Give it a try!

Ora et Labora Co.
United States
3 months using the app
August 10, 2020

This software has made my accountant work easier. You have to find tutorials to set it up correctly, and depending the client's country the settings can be different. I haven't been able to make Stripe payouts match with what Stripe sends to my bank, I need to still learn more. So there is a learning curve, but it's very worth it.

Theradrill
Canada
3 months using the app