Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and streamline e-commerce accounting processes, especially for businesses with high sales volumes. It efficiently syncs financial data to QuickBooks and Xero, offering features like VAT compliance and sales tracking. Merchants appreciate the responsive customer support and thorough onboarding process. The app's automation reduces manual data entry, enhancing bookkeeping efficiency. It's praised for its reliability and accuracy in data syncing, making it a recommended tool for complex e-commerce accounting.

March 22, 2021

Really has helped me keep track of my expenses. Would be a mess without their service and great customer service!

Licorice.com
United States
Over 2 years using the app
May 17, 2022

I'm not quite sure how I ever thought I had a handle on my accounting before A2X. If you're not using it already, give it a try and you will kick yourself for not using it sooner. My accountants had never seen it before but are now recommending to all of their e-commerce clients. Worth every penny.

Branded Beauty
United Kingdom
About 1 month using the app
A2X Software Limited replied May 29, 2022

Thank you for your kind support and we are also excited we found each other :)

Here in A2X, we strongly believe in a supportive, uplifting environment, be it in our own teams or with our customers - we wish to nurture a space where all of us support those things that work and highlight those that don't so we can make them better.

We believe it is really important to create a community where all of us can benefit from each other's experience and tackle the world of e-commerce accounting easy as a breeze.

Thanks for joining us!

March 3, 2021

As an E-commerce/bookkeeper, I cannot emphasize more how essential this app is. I always introduce my new clients to this app even if it entailed extra cost -- it's all worth it. The ability to fetch sales from Shopify/Walmart/Amazon and accurately post this to QBO, and the ease of reconciling them is quite magical. Ecommerce bookkeepers, accountants, there is nothing else like A2X. Get it!

Rapoly
United Arab Emirates
30 days using the app
March 4, 2022

A2X has made our Shopify bookkeeping experience so much more accurate! And their support has been amazing-I not only got a great demo, but also a fantastic onboarding experience. Wow.

The Turquoise Tortuga
United States
21 days using the app
A2X Software Limited replied May 29, 2022

And we say Wow back to you!
It is such a pleasure to work closely with such amazing individuals.

We truly enjoy supporting you and it is so rewarding to be supported back like this.

And our support does not fade...
it becomes even better with time...
just like wine...

:)

April 12, 2021

i love this software! works great for all my ecomm needs! I sell on walmart, amazon, shopify etc so i finally have a good way to integrate this to Xero for accounting through a2x

RAWHYD Leather Co.
United States
19 days using the app
January 6, 2023

I'm still only in my first month of using the app, but I am impressed with their customer service. I had some questions about how my payouts were being displayed and broken out, and customer service replied to my questions via chat really quickly, even during the holiday period. Kim was first to jump in, and then Jessica was also really helpful with thoroughly looking into my concerns and providing ample explanations with supporting images and documents. I appreciate them taking the time to patiently explain things and make sure I understood how the tool works. Look forward to using A2X more in the future.

ONJU
United States
17 days using the app
A2X Software Limited replied January 11, 2023

Thank you so much for your feedback, it really is greatly appreciated. We are especially excited when we see the names of our brilliant customer support teammates being mentioned. Both Kim and Jessica are both vital members of our team, their knowledge, expertise, kindness, and perseverance are to be admired! We are very excited to be working alongside you and look forward to doing so long into the future.

December 20, 2019

This app is excellent for transferring data straight to quickbooks, a couple of clicks and your done

TABIC CLOCKS
United Kingdom
16 days using the app
February 18, 2022

Great integration with Shopify and Xero. Made things simple for me and my accountants. For a micro-business it's a little expensive, but worth it for the time saved.

Basic Booch
United Kingdom
About 1 year using the app
October 21, 2020

This is such a time saver, you won't realise how much you need it until you have it. It will pick up your payouts in shopify, allocate all the sales/shipping/shopify fees/refunds etc onto the right lines and send an invoice to your xero. You then just approve the invoices and click ok on the rec. SO EASY! I got this app right as I launched my store on the recommendation of a friend and i'm so glad I did. Rec'ing all those lines myself for every single payout would have been very boring and time consuming. The set up is mega easy, I did it in about 5 minutes flat. And the support team is super responsive. 100% worth the money if you want to spend as little time on Xero as possible while still having perfect accounts!

Honua Bars
Australia
11 days using the app
September 23, 2021

I used this app for Shopify for my clients, this is very user friendly and giving more accurate results while matching Shopify payments and save my time a lot ,If this is work same like matching Shopify payments for other payments portals like Sezzle, Stripe, PayPal ,After pay for other portals it's importing net order value only if it's importing with fees and match that amount for other portals that would be great

Baobab Clothing
United States
8 months using the app