Overall rating
5
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for automating and streamlining accounting processes, especially for businesses with high online sales volumes. It integrates well with Shopify, Xero, and QuickBooks, simplifying settlement processing. The app offers a detailed financial overview, tracking various financial aspects including fees and disputes. Merchants commend the responsive and knowledgeable customer support. The app is praised for managing complex e-commerce accounting tasks like tax compliance and multiple payment providers. Despite an in-depth setup process, support is always available for assistance. Merchants value the app for simplifying accounting, enhancing accuracy, and offering valuable financial insights.

April 7, 2021

I use this app to bring my transactions into XERO and it works perfectly. I moved from BOLD apps XERO integrator to A2X and A2X is a decent upgrade in my opinion.

Milk & Poppy
Australia
2 months using the app
May 10, 2021

Highly Recommend using A2X, this 3rd party application has help me save so much time! They help sync my shopify, stripe, and paypal payouts daily.

Pitaya Foods
United States
About 2 months using the app
July 26, 2020

This is an amazing tool that saves you time. The more I learn, the more thankful I am for A2X and the support team that won't stop until I get the help I need.

Emporia Energy
United States
About 2 months using the app
May 15, 2023

I have used A2X for two months now to integrate Xero with eBay, Amazon and Shopify. Lana, Jennifer and Nora have been great, they are responsive and proactive, and my issues are resolved quickly. This app makes bookkeeping quick and simple. Two small issues I have found is that using 3rd party apps in Shopify may cause issues surrounding taxable/non taxable products. And PayPal settlements may be an issue if you’re working with multiple currencies. Both of these issues are worked around with manual adjustments. A2X has still been such a time saver overall so I would definitely recommend.

The Sewing Studio
United Kingdom
About 2 months using the app
A2X Software Limited replied May 25, 2023

Thank you so much for your feedback. We are happy to hear that A2X has been a time saver for you! Saving time with reliable, accurate, automated ecommerce accounting is what we do best! Thank you for mentioning our amazing support team; we strive to always provide a gold standard service. Looking forward to working with you into the future!

November 23, 2021

I have been using A2X for Shopify for some time now. The initial set up was seamlessly guided by a customer support. The follow up customer service is fantastic. There is always someone on hand to help.

Irish Socksciety
Ireland
About 2 months using the app
July 20, 2021

As an accountant and E-commerce business owner, I've been looking for ways to streamline the data entry into Xero, and A2X has been very impressive. I used to manually adjust and import invoices and then spend a fair amount of time manually reconciling. After a bit of set up, mainly learning the software and being comfortable that it works and posts items as i would like (we group certain SKUs into 'tracking' codes in xero so we can have a split by product type on our reports), it is now a breeze to reconcile the daily payouts into our accounts. VAT is easily dealt with and reclaimed where appropriate, i've even added a second subscription to deal with the evil that is ebay managed payments!!! That in itself is worth the total subscription fee alone - and of course all ebay sales are automatically coded to 'Ebay sales' tracking code. We are looking to use it with our clients too, and it can account for marketplace sales such as Klarna/paypal and code them to a control account, assisting further with the reconciliation! Overall, the $19 per connection represents great value, and even if it saves you an hour or so, it should prove its value, especially as your business grows

Premier Shirt Printing
United Kingdom
About 2 months using the app
October 1, 2021

I have been manually recording each transaction in QBO from shopify for over a year. Until I hired this bookkeeping service company and they introduced me to A2X, everything just gets connected and saved me hours of my time.

LYFTLYFE APPAREL
Canada
About 2 months using the app
March 25, 2022

A2X fully integrates well with Shopify and Xero that make us check the transaction/ revenue / cost easily. The setup is also easy and fast.

iSmart Home Gadgets Limited
Hong Kong SAR
About 2 months using the app
A2X Software Limited replied May 29, 2022

Thank you! We appreciate your review here and spreading the good word about A2X.

We are glad to hear that you are happy with our Shopify integration and that the setup went smoothly.

If you will ever need any assistance with our software, there is a support team of amazing individuals eager to help you. We are just a click away, based around the world, easy to talk to, and very supportive. :)

April 24, 2023

both incredibly useful and wonderful customer support. fixes some thorny ecommerce accounting problems and the customer support helped me get set up and rocking quickly and efficiently. would certainly recommend.

Stain Solver
United States
About 2 months using the app
A2X Software Limited replied May 25, 2023

Thank you so much for your feedback. We're happy to hear you were rocking quickly and efficiently - we aim to provide all customers with a gold standard of customer support! We appreciation your review and look forward to working with you into the future!

March 2, 2021

This is a great app that saves a lot of time. The integration into QBO has allowed for fast and easy recons. I know that everything is hitting the correct account. Reconciliations are a breeze as well.

Binkybro
United States
Over 3 years using the app