Reviews (315)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to automate and streamline accounting for Shopify transactions, saving time and improving financial management. It integrates seamlessly with QuickBooks and Xero, effectively handles large transaction volumes, and accurately categorizes fees and reconciles transactions from various payment gateways. The app's reliability in importing transactions accurately and the responsive, knowledgeable customer support team, including Manuela, Nicole, and Victoria, are also key highlights. Merchants recommend it for its comprehensive features and exceptional support, making it essential for efficient financial operations.

March 2, 2021

This app was a huge improvement over the last product we used to sync Shopify and Quickbooks. Works really well, support is excellent, and does not make a mess out of our Quickbooks accounts.

Blue Wing Olive
United States
6 months using the app
September 27, 2021

I am the controller for a Shopify business. A2X provides summaries matching perfectly to Shopify sales before it gets booked in QuickBooks online. I also have various collections I have to track separately in QBO and through A2X it automatically sets the classes I have setup in QBO. Also, A2X customer service is outstanding.

BlueChip
United States
6 months using the app
November 21, 2023

The A2X product works very well and bridges the gap between our large volume of Shopify transactions and QBO. The set up is complicated but the team of A2X experts has been with us all the way - and each time the person assisting us is actually an expert who can answer all of our questions. As our number of payment gateways and volume increases, A2X has been a life saver. Shout out to Manuela who went down every rabbit hole with us and showed us how everything works under the surface - she's great!

Amigo Provisions Company
United States
6 months using the app
A2X Software Limited replied December 17, 2023

Thank you for your positive review! We are so glad to hear that our product works well for you and that our team of experts has been able to provide you with the support you need. We are especially grateful for your kind words about Manuela and her expertise. A2X's advanced functionality and control was designed for businesses that are scaling or planning to scale, and we are continuously improving our product, which would not be possible without your kind support and feedback. Thank you!

December 1, 2020

I used this app to reduce the time spent manually importing every single invoice from my store to Xero, Once this was set up I could forget about it and it just automatically send everything through so i could spend more time focusing on growing my business. There customer support is also the best I've ever experienced!

SwetoBox
New Zealand
6 months using the app
April 7, 2021

I love A2X because it makes reconciling transactions as easy as possible saving so much time and headache. For anyone in e-commerce, this is a must use app and you can not go without it.

Crocodile Wear
Canada
5 months using the app
February 25, 2022

When I joined the current company, the accounting team were taking 2 days dissecting the Amazon settlement data to figure out Journal Entries. I implemented A2X which I had used earlier as well. It was a smooth process to implement, connect to various marketplace (Amazon, Shopify & Walmart) and then map to the chart of account in QuickBooks. The booking of journal entries using A2X takes couple of minutes. The way A2X breaks down the transaction is commendable. Our own auditors have endorsed the A2X process and are recommending to their client. At this moment I need A2X to build integration with Target plus so that we do not have to post any transactions manually.

Coop Home Goods
United States
5 months using the app
October 18, 2023

A2X does in five minutes what used to take me hours of time--parsing and manipulating Amazon and Shopify settlements for our eCommerce businesses. These things are increasingly complicated and the more your business sells, the bigger and more time consuming these entries and reconciliations become. A2X takes the hassle out of this and is truly one of the most valuable automations we have! Their customer service is fantastic and makes getting the system set up so much easier. If we ever have trouble we know they are just a click away and will respond quickly.

Cuddle Clones
United States
5 months using the app
A2X Software Limited replied November 30, 2023

Your review here should be rated with 5 stars - too bad we don't have option to do that ;)

We can't tell you how much we appreciate what you have written here. It just paints the whole picture so well and absolutely warms our hearts!

"A2X does in five minutes what used to take me hours of time" - that exactly the idea - to save you hours of manual work while automating processes and providing highest accuracy possible, so that you can invest that time into other exciting things. The software is designed to grow and scale with you, and we are all working passionately to continuously improve our solutions based on your feedback and needs.

And we truly are just a click a way, at all corners of the world and absolutely dedicated to assisting you with anything you need. We appreciate you and your support very much. Thanks again!

June 21, 2022

A2X Accounting makes our lives a lot easier. We have it connected with Quickbooks for one shop and use the export function for other shops. Customer Service is fast and to the point! In my view there is only 1 point for improvement: Having a public API so we can create custom connections / integrations. There is more in the world than just Quickbooks and Xero :-)

Loop Earplugs
Belgium
5 months using the app
A2X Software Limited replied August 21, 2022

Thank you for your continued support. Our aim is to provide a gold standard customer experience in a supportive and uplifting environment. Your valuable feedback and improvement suggestions help us to continually improve our service.

We look forward to providing you with ongoing support!

November 21, 2024

Excellent customer service.

Cookma
United States
Edited December 24, 2019

I have used A2X with my amazon to Xero reconciliation and now they they have Shopify I have been using them for this. They are great and support is amazing. One click reconciliation and your done. It’s amazing. Don’t over complicate your time and books. Make the switch.

Patio Pet Life
United States
5 months using the app