Reviews (334)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for automating the transfer and categorization of e-commerce transactions across platforms like Shopify, Xero, Etsy, and Amazon. It simplifies reconciliation, enhances financial decision-making, and supports multiple payment gateways and sales channels. The customer support team is praised for being knowledgeable and responsive, often resolving issues quickly through various communication methods. This app is recommended for its robust features and excellent ...

Edited March 3, 2021

I was recommended to try A2X to sync payments to my accounting software. I reached out to A2X and they guided me through the install and all technical questions.
I couldn't be happy with the automation from one platform to another and the team support from A2X.

Blinds Downunder
Australia
About 1 month using the app
January 2, 2024

The CS team at A2X are great. Contact them in the evenings, at weekends, whenever I can make time to get my accounts done; they're always there to assist. The app is good, too. Set and forget for the most part. I only ever need to get in touch when there is some extra magic I want to have, or when I'm not sure of something. Thanks!

Gardening Gifts Co.
United Kingdom
About 1 month using the app
A2X Software Limited replied January 9, 2024

Thank you for taking the time to write such a thoughtful review! We are so glad to hear your positive experience with the app and our support team. We're grateful for your ...

October 4, 2019

The app works exactly as advertised and creates all the entries we need to match deposits in the bank with shopify payouts.

Bertrand Block
United States
About 1 month using the app
March 22, 2021

Really has helped me keep track of my expenses. Would be a mess without their service and great customer service!

Licorice.com
United States
Over 2 years using the app
May 17, 2022

I'm not quite sure how I ever thought I had a handle on my accounting before A2X. If you're not using it already, give it a try and you will kick yourself for not using it sooner. My accountants had never seen it before but are now recommending to all of their e-commerce clients. Worth every penny.

Branded Beauty
United Kingdom
About 1 month using the app
A2X Software Limited replied May 29, 2022

Thank you for your kind support and we are also excited we found each other :)

Here in A2X, we strongly believe in a supportive, uplifting environment, be it in our own ...

February 2, 2024

I have been looking for an app to integrate my Shopify to QBO and have accurate, organized books. A2X does just that. I was nervous about the mapping and initial set-up, because I have used other apps that have caused major problems, but this was mostly straight forward to implement and everything looks good in my reports. Their customer service team helped walk me through setting up the paypal ...

Ellis Canvas Tents
United States
29 days using the app
A2X Software Limited replied March 17, 2024

Thank you for the kind words! We're so thrilled to hear that A2X has been a game-changer for you in integrating your Shopify to QBO and keeping those books neat and tidy. We ...

December 8, 2023

I own a company that needed some very complicated VAT mapping features. Victoria from A2X has been amazing helping me achieve this. i have nothing but thanks and praise for the level of help Victoria has provided.
Thank you!

OFFseason
United Kingdom
25 days using the app
A2X Software Limited replied December 17, 2023

Thank you for taking the time to share your experience with A2X.

Your kind words and appreciation for Victoria's assistance mean the world to us. She is an invaluable member ...

March 4, 2022

A2X has made our Shopify bookkeeping experience so much more accurate! And their support has been amazing-I not only got a great demo, but also a fantastic onboarding experience. Wow.

The Turquoise Tortuga
United States
21 days using the app
A2X Software Limited replied May 29, 2022

And we say Wow back to you!
It is such a pleasure to work closely with such amazing individuals.

We truly enjoy supporting you and it is so rewarding to be supported back ...

November 6, 2023

Accounting is a very new area I am experiencing for the first time along with becoming VAT registered I needed to have my hand held throughout the whole process. Jess was amazing at helping me get set up with both shopify and amazon including a period of no VAT and VAT. Software is easy to navigate and use.

Broni&Bo
United Kingdom
20 days using the app
A2X Software Limited replied November 30, 2023

Thank you so much for taking the time to support us out here. Jess is our superstar, and we are all especially good in hand holding, as we know very well how overwhelming e- ...

April 12, 2021

i love this software! works great for all my ecomm needs! I sell on walmart, amazon, shopify etc so i finally have a good way to integrate this to Xero for accounting through a2x

RAWHYD Leather Co.
United States
19 days using the app