Reviews (94)

Overall rating
4.4
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
Edited February 2, 2021

I wasn't aware of accessibility law before. Soon after I learned about this law, I took my first step by installing the Accessibility Enabler app. I like their accessibility interface design. It doesn't cover the whole screen like other apps here and very users friendly. I made a quick comparison and found none of the other apps provide as many options as this app gives. The support team was quick to answer my request. That's what impressed me a lot. I see this app is an affordable option for accessibility. I would highly recommend it to others.

Suveria Mota
United States
11 months using the app
March 21, 2023

It was super easy and helpful to create our accessibility statement! They were super helpful and easy to work with!

ARD
United States
11 days using the app
June 8, 2021

I am pretty happy with the Accessibility Enabler app! I was concerned about how the icon would look like on the website. I really like how they set up the customization.

Conrado
United States
11 months using the app
March 11, 2022

Great app. Best one found on App Store and reasonably priced. Wonderful customer service as well. Thank you

BDD Wholesale
United States
11 months using the app
October 9, 2020

We were looking for the best way to be ADA compliant and so glad that we found Accessibility Enabler. The integration was very simple and their customer support is very reachable. Our e-commerce site is now protected from frivolous lawsuits, which has become a very real issue especially as your website grows. We highly recommend this app, it looks very good on mobile as well!

Quiet Punch
United States
10 months using the app
November 5, 2018

Adds a lot of value to our clients by letting them know we care about accessibility. Easy to install and understand.

GarmentGraphicsOnline
United States
8 months using the app
Edited August 17, 2020

We installed this app on our website and selected what we felt was an adequate plan. We paid for this plan with the understanding we were paying customers and we were installing a piece of software from a trustworthy source given the reviews here on Shopify.

A few days ago, we apparently surpassed some arbitrary number of page views that only they can see and understand. Somehow, they believe this gave them permission to place a grotesque looking ad on our fine jewelry website.

No warning. No email. No call and certainly, NO PERMISSION.

This company should be banned from Shopify and nobody should ever consider adding this app to their website. Apparently they believe it's their right to spam your customers.

J Shepherd
CEO
Pearl Paradise

Pearl Paradise
United States
8 months using the app
HikeOrders replied August 15, 2020

Hi Faitma,

You have posted yet another fake review. I would request you to remove this fake review.

@ToOtherCustomer: Please don't just our app by reading this fake review. Install it , Use the free trail and then judge this app.

This customer also runs https://deals.today.com/. Here is how this customer interacted with us.

Bad side of TODAY.com and their association PP Web Pros. (They Threatened as well )

https://bit.ly/2Y3bNCu

Edited March 14, 2019

Works perfectly. Allowed us to implement a much needed service on our site.
Update: I have rated this 5 stars again for their quick response to a previous issue that they addressed.

Skywall
United States
8 months using the app
HikeOrders replied March 14, 2019

Thanks for updating the review. You are right about popup and pricing.
However, we have taken action on it after people complained about regarding the same.

Popup:
Now we have removed the auto-popup mechanism and convert the app into free lite version if you don't pay.

Pricing:
You were our first customer when we started out. Our pricing was flat $10 then. however, our server and operating expenses were higher at than income at this price point. Hence we were forced to change the price. Hope you would do the same when in our situation.

A few days back we have started giving 50% extra credits for bigger plans because we figured out that it would be managed with it. (https://hikeorders.com/accessibility/pricing/) We are doing our best to serve you.

Again, thanks for your honest review.

If you don't mind, can you please update your comment regarding auto-popup as it's no more relevant?

November 18, 2022

Highly recommend this. Sachin was very helpful - and very patient with me! He walked me through the entire process and it was very easy. Confident we are in compliance now.

Ron Carter Books
United States
7 days using the app
February 10, 2023

Sachin was very helpful answering all my questions. Many thanks for all your help.
Overall, I would suggest that you allow us to check off boxes as we complete the steps of setting up the application.

Top It Off
United States
7 days using the app