ActiveCampaign Email Marketing

ActiveCampaign Email Marketing

Pricing
From $19/month. Free trial available.
Rating
4.4 (391)

Email and SMS marketing automation to grow your business

Supercharge your store's marketing efforts with ActiveCampaign's advanced tools for highly targeted, personalized emails and SMS. Boost your sales and foster meaningful customer engagement by seamlessly connecting with your audience across channels to increase AOV and recover lost revenue. Get up and running quickly with built-in AI tools, pre-made templates, and industry-leading customer support.

Supercharge your store's marketing efforts with ActiveCampaign's advanced tools for highly targeted, personalized emails and SMS. Boost your sales and foster meaningful customer engagement by seamlessly connecting with your audience across channels to increase AOV and recover lost revenue. Get up and running quickly with built-in AI tools, pre-made templates, and industry-leading customer support. more
  • Enhance your marketing efforts with Shopify store data and 900+ apps.
  • Historical and real-time data to create segments and triggers for campaigns.
  • Templates for welcome emails, abandoned cart, subscriptions, and more.
  • Real-time revenue insights per automation, campaign, segment, and channel.
  • Craft and send personalized email and SMS flows and campaigns.

Languages

Portuguese (Brazil), Portuguese (Portugal), French, Italian, German, Spanish, and English

Works with

  • Meta Advertising
  • Google Ads
  • Google Sheets
  • Quickbooks
  • Typeform
  • Square

Pricing

Starter

$19 / month

or $180/year and save 21%

Shopify integration available on Starter Tier and higher

  • Email Sending 10x contact limit
  • Multi step Marketing Automation
  • Site Tracking
  • CRM
  • Abandoned Cart
  • Order Status Triggers
  • Generative AI
  • SMS

14-day free trial

Plus

$59 / month

or $588/year and save 17%

  • Starter Features
  • Product Catalog
  • Coupons Block
  • Marketing Revenue Report
  • Ecommerce Dashboard
  • Landing Pages
  • Unlimited Automation Actions

14-day free trial

Pro

$89 / month

or $948/year and save 11%

  • Plus Features
  • Email Sending 12x contact limit
  • Shopify Plus integration
  • Predictive Sends
  • Conditional Content
  • Attribution Conversion Tracking

14-day free trial

Enterprise

$159 / month

or $1,740/year and save 9%

  • Pro Features
  • Email Sending 15x contact limit
  • Single Sign On
  • Custom Objects
  • 5 users included

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (391)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and robust CRM capabilities, noting improvements in email marketing and customer relations. They value the automation recipes, segmentation, and tracking features, along with user-friendly setup and effective customer support. The app is also praised for its beautiful email templates, powerful automation for abandoned cart recovery, high email deliverability, and continuous feature updates.

August 14, 2024

I am the administrator of the account, and I was given permission by the company owner to work in the company's active campaign account. I need support, so I contacted the CS team, and they always ask me stupid questions when transferring my cases to tickets. Why do you guys ask for my billing information when I'm accessing the account? How can I log in to the account and contact you if I don't have the permission of my boss? This is really time-consuming.

Last time, they said that I am not the admin or owner, so they cannot support. This time, they said that because I am not the owner. So only owners can ask for your support? My boss is really busy and does not have time to search for silly information all the time.

Flowyline
United States
About 1 year using the app
ActiveCampaign replied September 11, 2024

Hello! Thank you for sharing your experience with our Support team. Feedback like yours allows us to look at our process and fix any issues or gaps in how we support customers, so I appreciate the time you took to share this feedback.

I looked into your case and after investigating a bit, our support rep needed clarification about when to ask for billing information or not. You should not have had this blocker when getting support from our team, I sincerely apologize for this. I shared your experience with our Support team leadership and they addressed the greater team with clarification on how and when certain criteria are needed to help users.

If there is anything else about your experience you would like to discuss, I am happy to chat.

October 24, 2024

Zwei Wochen nach der Migration, hat Active Campaign der Preis verdoppelt.
Es verspricht viel, lässt aber sehr zu wünschen übrig.
Der Support ist oftmals nicht informiert, dauert oftmals bis zu einer Woche, bis sie antworten. Und dann haben sie oft auch keine Lösung parat.
Die Software hat etliche Bugs und Fehler.
Die Ladezeiten der Seiten ist extrem lang.

Wir haben dann auf den Enterprise Plan gewechselt (Preis: +350 USD / Monat) und auf unseren "Dedicated Support Manager" gehofft. Allerdings weiß niemand etwas von dieser Position. Statt dessen chatten wir weiterhin mit Bots und First Level Support Mitarbeitern.

Am liebsten würde ich Active Campaign sofort kündigen und zur Konkurrenz wechseln. Allerdings haben wir erst im September den langwierigen Onboarding-Prozess abgeschlossen und haben jetzt keine Ressourcen frei, um die Migration zu machen.

Active Campaign: Eine große Enttäuschung und ein großer Fehler für uns.

eigensinnig wien
Austria
5 months using the app
April 21, 2024

The integration was easy to set up and we've been pleased with how it's integrated into our existing workflows before we added a branch to our business by way of using Shopify.

I know we've only just scratched the top of the iceberg on this integration, there hasn't been the time to go through the various support articles to see how we can maximise the effectiveness of this integration.

(Please note I have been offered a gift voucher for writing a review but was in no way encouraged to change my opinion of the integration and application - it just motivated me to actually do it!)

The Disobedient Business® Co. Bites Shop
United Kingdom
5 months using the app

Support

App support provided by ActiveCampaign.

Or visit their support portal

Developer

ActiveCampaign

1 N Dearborn St, Suite 500, Chicago, IL, 60602, US

Launched

February 24, 2012 · Changelog

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