ActiveCampaign Email Marketing , 385 reviews

We love using ActiveCampaign for our email marketing. The emails are beautiful, and we love the ability to track the effectiveness of our various campaigns. The integration with Shopify is terrific.

I love the shopify and active campaign integration it makes so much easier to market to my customers. And it helps me to track my customer shopping habits. I love it!

Absolutely horrible! The billing page is not working, not allowing us to pay for the plan. As a result blocking our ability to send time-sensitive email to our customers that we entrusted into ActiveCampaign. All we get is "an agent is working on your issue." The issues was reported over a month ago. Nothing was fixed why we were on the free trial. Now, this issue has been reported over 2 hours ago with assurances someone will be in touch via email. Nothing is being done. Stay away from ActiveCampaign!

Excellent app. We've been using it for about 4 years now. We used Mailchimp previously but as our business has grown we needed a more robust email platform. It's really easy to tag customers and break them out into segments. The automations are also great. AND it costs less than Mailchimp did. Can't say enough good things!

Active campaign has allowed me to butter engage with my customers through email marketing. This is the only email marketing platform that I have used in my business, however, it is really effective. I don’t see myself exploring other systems outside of active campaign, because if it’s not broke…don’t fix it, right? Overall, great company and speedy customer service.

We are all about data and being able to make the best decisions and communicate the right way based on what we can track. The amount of data that is pulled in seamlessly from Shopify to ActiveCampaign is impressive. We feel confident in future decisions and seeing how customers are interacting with our brand. We are already building out communication that is specific to what we know and we can even insert or remove content based on what that customer should see or would most likely like to see. So exciting!

Loved my onboarding process with ActiveCampaign. I have never had such quality service and attention during an onboarding. I am excited to see what features they keep developing, specifically improvements in reporting.

App ottima, servizio clienti totalmente inesistente
Ferma da una settimana e non si riesce a riattivare

Service stole my money, asking to do the payment again because the last payment was not reflected in their system (but they do see it on the Shopify side). Support can not activate a monthly plan even after I've provided a receipt. For more than a week, they do nothing, support really doesn't want to work, forcing me to do their job. If you want to get stressed for no reason, this is the perfect place...

Never buy it !! It is a scam!
I have paid for this app yearly. But this app still deducted me every month $367 !!
Please refund me !!!!
The app charged me more than $1,000.
I have contacted you several months, and get no solution.

This app still charged me $367 this month.

I have sent a help request to you fifteen days ago, contacted you several times, and never get a reply. Bad APP, Poor service, never use it !!