Reviews (239)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
January 30, 2025

STAY AWAY FROM ActiveCampaign!!! I was a customer for over 3 years. Let me tell you this is a weak product from a bloated company that does not care about their customers. It is extremely hard to cancel your account and they use all the tricks in the book to take advantage of customers and hide behind fine print policies. This product costs waaaaaaay too much for what they can do. It was ok when there weren't many other options for email but now you are just flushing your $$$ down the drain. I was finally able to cancel and now am just using shopify email which has pretty much all the same features and automation that is FREE. It is ridiculous these guys are still in business. Don't waste your money on ActiveCampaign. It's like climbing on a sinking ship that doesn't have any life rafts.

Two Wheel Gear
Canada
About 4 years using the app
February 21, 2024

We have been waiting 4 months for our SMS Registration... 6 customer service later we are left with no choice but to switch our provider back to Klavio. If your company name is a DBA, then this tool is not for you. You will be required to advertise your business as your parent company.

NuNorm
United States
4 months using the app
January 4, 2024

This software is amazing.
Since moving over from MailChimp, we have had some Great success.
And the CRM is very helpful as well.

King Cattle Company
Canada
28 days using the app
July 27, 2023

I love the shopify and active campaign integration it makes so much easier to market to my customers. And it helps me to track my customer shopping habits. I love it!

Bee Renee Beautique
United States
Over 2 years using the app
July 26, 2023

We love using ActiveCampaign for our email marketing. The emails are beautiful, and we love the ability to track the effectiveness of our various campaigns. The integration with Shopify is terrific.

ICON Dermatology & Aesthetics
United States
Over 2 years using the app
June 21, 2023

Absolutely horrible! The billing page is not working, not allowing us to pay for the plan. As a result blocking our ability to send time-sensitive email to our customers that we entrusted into ActiveCampaign. All we get is "an agent is working on your issue." The issues was reported over a month ago. Nothing was fixed why we were on the free trial. Now, this issue has been reported over 2 hours ago with assurances someone will be in touch via email. Nothing is being done. Stay away from ActiveCampaign!

Edelweiss Academy of Mastery
United States
About 1 month using the app
Edited March 6, 2020

I used this app to help integrate my store and ActiveCampaign together & was super simple to set up.

kulture.store
Australia
9 months using the app
Edited May 4, 2021

The more we use automation, the smarter is our job! Don't work hard anymore, but easier thanks to AC

My Cooking Box
Italy
8 months using the app
Edited April 22, 2020

This is a great app! We been using shopify for many years and this really helps further the business.

Reliefband®
United States
9 months using the app
Edited January 11, 2021

Integration works very well. It takes all the customer information I need to create the automations...

Pampili
Brazil
5 months using the app