Reviews (392)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email marketing and CRM capabilities, noting its seamless Shopify integration that enhances customer tracking and campaign management. Key features like automated emails, customer segmentation, and abandoned cart automations are praised for boosting customer engagement and sales. The app's continuous updates, along with quick and reliable customer support, further contribute to its effectiveness in business growth.

March 8, 2020

This app connects my Active Campaign account seamlessly to my Shopify account and that ensures I don't miss any abandon carts, site visits and other triggers that then allow me to follow up with customers in the backend. It's a great app that does all the hard work without you even knowing it's there! Great app, great support and great company overall.

Learning Roots
United Kingdom
Over 8 years using the app
March 6, 2020

The Active Campaign integrates well, and the support team has been great about answering questions/troubleshooting.

SaltWrap Store
United States
About 7 years using the app
March 6, 2020

Active Campaign boosted our sales dramatically. We were able to reach our customers really fast and their interface is super user friendly. Easy to operate and they have great features. We would recommend it to any store.

MidinMod
United States
About 7 years using the app
Edited January 12, 2021

We've been using both ActiveCampaign for a few years now and absolutely love it! Their flexibility when it comes to automations, tagging, and integrations is fantastic.

Messenger International
United States
Almost 7 years using the app
March 6, 2020

This is a fantastic integration to automate responses to your customers before and after their purchases. A MUST for retail, tech or service based business. Enjoy!

Sports Performance
United States
About 6 years using the app
Edited December 22, 2020

This app has been great to merge the order info and eCommerce from Shopify with the ease and functionality of Active Campaigns. I love having a one-stop-shop with Active, and the customer service is always top-notch which is crucial as a small business. Overall, I can't imagine running our business without it. It has been a critical part of our success.

BREVENA LABORATORIES, LLC
United States
Over 5 years using the app
April 22, 2020

We switched to Active Campaign around a year ago and we love it! The automations are super useful and designing emails is now an easy process too. Highly recommend.

Mr Jones Watches
United Kingdom
Over 5 years using the app
April 22, 2020

Love this app, it connects my Active Campaign account to Shopify so I can really see what email campaigns work for us and which ones I really need to work on on my end. Way better than Mail Chimp or Infusionsoft.

Dojo Muscle
United States
Over 5 years using the app
March 27, 2020

I have been using ActiveCampaign with Shopify for thousands of leads, and I have been impressed with how seamlessly they integrate.

Pharaoun Cocktail Rings
United States
Over 5 years using the app
March 12, 2020

This app ties my email marketing and automation to Shopify so it's almost like one platform instead of 2. Abandoned cart emails, cross sells, upsells, and more are easy to set up. But since ActiveCamapaign is much more robust AND easy to use than other ESPs/marketing automation, it's exactly what I needed. In the past I had to use expensive and clunky 3rd party software to connect Infusionsoft with my store and that was terrible. I've been using this app for over a year before it was listed on the app store, so I can tell you it's definitely useful and reliable.

Suzy Cohen
United States
Over 5 years using the app