Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and advanced automation capabilities. They value the ability to track customer behavior, automate emails accordingly, and segment customers for targeted marketing. The CRM and reporting features are praised for providing valuable insights and managing customer relationships effectively. Many reported improved email marketing results after adopting this app, commending its advanced features. The customer service is also noted for its responsiveness and helpfulness.

Edited March 6, 2020

I've been using the ActiveCampaign app for a while. It's great that you can send automatic emails based on customer's behaviour and what they purchase. I also really like the ability to put this information into marketing emails so that it can customise the messages to what customers are interested in buying. All in all, it makes it selling easier.

MasteryScience
United Kingdom
Over 3 years using the app
October 22, 2020

The automation potential on this app is unreal. I can't say enough good things about it. It has helped us focus on marketing

Blonyx
United States
Over 3 years using the app
February 19, 2021

I have been a long time ActiveCampaign user and the sync with our Shopify store has been great. You are able to do everything available on the more expensive email platforms for a fraction of the cost... AND typically more functionality. Definitely would recommend.

OperaVR & OperaDDS
United States
Over 3 years using the app
Edited July 27, 2021

We use Shopify for purchases and AC to track and automate emails, etc with purchasing. It's a great combo. Haven't had issues!

Bio-Well Heal and Thrive
United States
Over 3 years using the app
September 21, 2020

Active Campaign is an amazing piece of software. I have used it for years and they have rolled out so many new features over the years to help my business grow, from live chat, to deeper integration with Shopify, to even landing pages.

Active Campaign also has the best support and training of any CRM or Email Marketing app. We got excellent one-on-one training with their marketing experts, which made it so easily to monetize quickly.

Mason Bottle
United States
Over 3 years using the app
January 15, 2021

We use the software mainly to send out informative emails, haven't much done the automatic part yet. The reach of the emails is good (won't go to spam like in some platforms).

THERA
Finland
Over 3 years using the app
February 22, 2021

I have been using ActiveCampaign for 6 months. I have used many different email sending services and this has the best interface. It is the best one I have used so far.

ceceswarehouse
United States
Over 3 years using the app
Edited January 13, 2021

After moving over from MailChimp we've not looked back. Great stats to keep track of interactions, etc. Highly recommended!

South Records
United Kingdom
Over 3 years using the app
January 1, 2022

Works as well as you hope it would! Very little tech know-how needed, plug and play indeed. No complaints.

Fria Viner
Denmark
Over 3 years using the app
Edited January 12, 2021

Active Campaign has been an incredible addition to my business and the seamless integration with Shopify is a gamechanger. You can enhance the customer's shopping experience with just a few clicks and staying engaged has never been easier. Targeting, segmentation, and tags ensure each customer gets what they need in a timely manner, and following up with AC automation will let them know you appreciate their business/support. If you're looking to grow your business and give the customer a great experience, you can't go wrong with AC!

FusaroFitness
United States
Over 3 years using the app