Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, robust email marketing features, and valuable customer data. They praise its easy setup, affordability, and reliable performance. The automation features are particularly commended for their effectiveness in customer segmentation and targeted emails. Merchants value the ability to sync store contacts and track customer behavior. The customer service is generally considered helpful and responsive, and the onboarding process contributes to a positive user experience.

Edited April 22, 2020

This is a great app! We been using shopify for many years and this really helps further the business.

Reliefband®
United States
Over 3 years using the app
March 6, 2020

Active Campaign helped us a lot to create automatic newsletters directly fro our shop to our customers.

We use it for Newsletters but also for Abandonded Cart Emails and also collecting email adresses all through our shop.

For us Active Campaign is the best email marketing software and especially in combination with shopify.

Kitty Patootie
Germany
Over 3 years using the app
January 13, 2021

Great app, we have been using it for the last 12 months. A little bit on the expensive side, so if they are a little cheaper would be great.

Boost Surfing
United States
Over 3 years using the app
March 30, 2020

We migrated from Mailchimp to Active Campaign, especially because of the deep data integration with Shopify. We enjoy several things about this app. 1. It allows us to send the same campaign to multiple lists, and even segment these lists by a number of filtering criteria. 2. We can easily target those who display certain behaviors in the shop (purchasing products, buying more items, abandoning the kart) and tag and nurture them accordingly. 3. The lead scoring for Active Campaign is leaps and bounds better.
Last but not the least, we had our own Migration agent help us shift our account and all of its automations from Mailchimp.
We have not found anything lacking in Active Campaign.

Healing Blends Global
United States
Over 3 years using the app
March 6, 2020

The Active Campaign integrates well, and the support team has been great about answering questions/troubleshooting.

SaltWrap Store
United States
About 3 years using the app
January 13, 2021

I've bounced around to a handful of email platforms and ActiveCampaign was finally one that has worked excellent for me. I've loved the shopify integration, it's helped with our automations and adding products directly into emails.

Earhoox
United States
About 3 years using the app
Edited March 7, 2020

I’ve been using Active Campaign for a year. It's been a flawless integration with Shopify. The automations are great for welcome emails, pop ups and getting new customers to my Shopify store. I have not had any trouble with orders. Active Campaign helped me set up my account and move customers over without a hitch too . . . and they even designed an email template for free. I definitely recommend using Active Campaign

LuLuBdesign
United States
About 3 years using the app
January 25, 2021

Active campaign is both easy to setup, and intuitive to use. I'd recommend this platform to anyone looking to integrate everything into one platform easily, to automate your email marketing.

MyLabsDirect
United States
About 3 years using the app
March 7, 2020

This app works fantastic to integrate my Shopify site to ActiveCampaign! I seriously have not had any trouble at all with my orders whatsoever. They were very helpful in helping me with the process of setting it up too. I definitely recommend it!

Blessed Be Boutique
United States
About 3 years using the app
March 30, 2020

The deep integration that is provided to connect Shopify and ActiveCampaign is wonderful. ActiveCampaign is incredibly powerful and the automation recipes help me build email campaigns with ease.

Made for Freedom
United States
About 3 years using the app