Reviews (391)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business growth through increased sales and improved customer engagement. They appreciate its seamless integration with Shopify and robust features like advanced email automation, customer segmentation, and behavior tracking, which help enhance conversion rates. The app is also noted for its scalability and reliable performance, handling a large volume of contacts as businesses grow. Additionally, the responsive customer support is frequently praised for assisting merchants in maximizing the use of the platform’s comprehensive automation capabilities and customization options.

September 21, 2020

Active Campaign is an amazing piece of software. I have used it for years and they have rolled out so many new features over the years to help my business grow, from live chat, to deeper integration with Shopify, to even landing pages.

Active Campaign also has the best support and training of any CRM or Email Marketing app. We got excellent one-on-one training with their marketing experts, which made it so easily to monetize quickly.

Mason Bottle
United States
Over 3 years using the app
February 22, 2021

I have been using ActiveCampaign for 6 months. I have used many different email sending services and this has the best interface. It is the best one I have used so far.

ceceswarehouse
United States
Over 3 years using the app
Edited January 13, 2021

After moving over from MailChimp we've not looked back. Great stats to keep track of interactions, etc. Highly recommended!

South Records
United Kingdom
Over 3 years using the app
January 1, 2022

Works as well as you hope it would! Very little tech know-how needed, plug and play indeed. No complaints.

Fria Viner
Denmark
Over 3 years using the app
Edited January 12, 2021

Active Campaign has been an incredible addition to my business and the seamless integration with Shopify is a gamechanger. You can enhance the customer's shopping experience with just a few clicks and staying engaged has never been easier. Targeting, segmentation, and tags ensure each customer gets what they need in a timely manner, and following up with AC automation will let them know you appreciate their business/support. If you're looking to grow your business and give the customer a great experience, you can't go wrong with AC!

FusaroFitness
United States
Over 3 years using the app
Edited April 22, 2020

This is a great app! We been using shopify for many years and this really helps further the business.

Reliefband®
United States
Over 3 years using the app
March 6, 2020

Active Campaign helped us a lot to create automatic newsletters directly fro our shop to our customers.

We use it for Newsletters but also for Abandonded Cart Emails and also collecting email adresses all through our shop.

For us Active Campaign is the best email marketing software and especially in combination with shopify.

Kitty Patootie
Germany
Over 3 years using the app
January 13, 2021

Great app, we have been using it for the last 12 months. A little bit on the expensive side, so if they are a little cheaper would be great.

Boost Surfing
United States
Over 3 years using the app
March 30, 2020

We migrated from Mailchimp to Active Campaign, especially because of the deep data integration with Shopify. We enjoy several things about this app. 1. It allows us to send the same campaign to multiple lists, and even segment these lists by a number of filtering criteria. 2. We can easily target those who display certain behaviors in the shop (purchasing products, buying more items, abandoning the kart) and tag and nurture them accordingly. 3. The lead scoring for Active Campaign is leaps and bounds better.
Last but not the least, we had our own Migration agent help us shift our account and all of its automations from Mailchimp.
We have not found anything lacking in Active Campaign.

Healing Blends Global
United States
Over 3 years using the app
Edited March 7, 2020

I’ve been using Active Campaign for a year. It's been a flawless integration with Shopify. The automations are great for welcome emails, pop ups and getting new customers to my Shopify store. I have not had any trouble with orders. Active Campaign helped me set up my account and move customers over without a hitch too . . . and they even designed an email template for free. I definitely recommend using Active Campaign

LuLuBdesign
United States
About 3 years using the app