Reviews (392)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting business growth through automated email campaigns and CRM features, including abandoned cart recovery. They appreciate the seamless Shopify integration for effective targeted marketing and detailed customer behavior tracking. The support team is noted for being responsive and providing valuable training. The intuitive design makes complex marketing automations accessible, enhancing customer engagement and increasing sales.

July 28, 2021

ActiveCampaign has been an integral part of our overall marketing strategy and has helped drive leads, revenue, and new customers to our business. I highly recommend ActiveCampaign Email Marketing Automation for every business looking to level up their email marketing strategy!

Sphero
United States
Over 1 year using the app
June 26, 2022

Activecampaign is probably the most powerfull and complete CRM to have fully integrated with your store. On my case it has not only allowed me to built incredible automations to keep conversations alive and drive revenue, but also I can now manage B2B pipeline professionaly.

Simplify Ecommerce
Panama
Over 1 year using the app
March 8, 2020

I love this CRM software! It's really challenging to learn but I found the in person training helped a LOT. I wish I was able to attend the in person training in the beginning. I'm totally new to the CRm concept but love it once I got it going. There are a few character flaws but no major development flaws of the program and it does everything it promises. I like the many integrations and features it offers, you just have to take the time to learn the features. :)

PI
United States
Over 1 year using the app
September 21, 2020

I've used a few different email platforms and so far we really enjoy ActiveCampaign. It is on the pricier side but you get a lot of features which are unique to the service. I also enjoy that they're constantly innovating and releasing new features. I would recommend this for more established businesses.

Rage Nation Apparel
United States
Over 1 year using the app
Edited April 23, 2020

ActiveCampaign has been great so far! We cannot complain. Works very well integrating with Shopify and is seamless.

Collagen For Her
United States
Over 1 year using the app
July 12, 2021

By far the best email tool, I used so far. Makes it very visual and easy to use. Still quite expensive, but it is worth it

NatuRise
Germany
Over 1 year using the app
March 6, 2020

This is a fantastic integration to automate responses to your customers before and after their purchases. A MUST for retail, tech or service based business. Enjoy!

Sports Performance
United States
Over 1 year using the app
March 13, 2020

ActiveCampaign is an absolutely amazing CRM. It provides great integration with Shopify which has really helped us streamline our efforts and provide personalized experiences for our customers.

Voice of Hair
United States
Over 1 year using the app
Edited July 26, 2022

At a price point that is difficult to beat, the ActiveCampaign app gives a ton of flexibility to execute all of the marketing strategies such as cart abandonment campaigns, seasonal reminders, and "similar products" messaging that can deliver results. It is a must for those that already use the ActiveCampaign software because of fits well within the rest of the AC ecosystem.

Beta Star Life Science Equipment
United States
Over 1 year using the app
April 19, 2021

AC has allowed us to recapture potential lost sales thru a cart abandonment sequence. I didn't realize how it was performing until I looked into the stats and was pleasantly surprised. We then added some question forms and embedded them in a funnel and the data we've been gathering has been incredibly eye opening. We are looking forward to now leverage the tool further and close more sales.

Running Is My Passport Store
United States
Over 1 year using the app