Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and advanced automation capabilities. They value the ability to track customer behavior, automate emails accordingly, and segment customers for targeted marketing. The CRM and reporting features are praised for providing valuable insights and managing customer relationships effectively. Many reported improved email marketing results after adopting this app, commending its advanced features. The customer service is also noted for its responsiveness and helpfulness.

March 18, 2020

Had a very positive experience so far, particularly the onboading and support team! Would be great if it could connect direct to the newsletter sign up bar within the theme... but we can work round that.

Bon Tot
United Kingdom
Over 2 years using the app
Edited March 7, 2020

Active campaign is great! I switched over when my previous email marketing company suddenly stopped allowing shopify intregration. They walked me through the process of changing and even provided more support than my previous provider!

Naked Virgin Hair
United States
Over 2 years using the app
February 22, 2021

really good app and fast customer support! Using the app for a couple of months and everything works fine!

R2B Store
Netherlands
Over 2 years using the app
March 23, 2020

Love the super tight integration between Shopify and ActiveCampaign. You can see all the Shopify order history right on the Contact page in Active Campaign as well as take advantage of all the tagging and automation. Great for abandoned carts too!

ProAudioEXP
United States
Over 2 years using the app
March 26, 2020

Active Campaign is hands down the best marketing software I've used. I have used many of the other options, and the usability, and workflows are unmatched. If I were to open another business, integrating Active Campaign would be one of the first things I would do.

KAcanvas
Canada
Over 2 years using the app
September 4, 2021

The integrations works great, I was thinking to use Klaviyo, but AC does the same with better response rate and delivery rate.

Muvter
Chile
Over 2 years using the app
March 12, 2020

We've been using Active Campaign for nearly a year now to create customer funnels based on their shopify purchases. It pulls over all of the core customer data that you might need, and although there's still a few things on our wish list we would recommend it highly to anyone who wants to send segmented, automated emails to their customers.

SPORTTAPE
United Kingdom
Over 2 years using the app
February 19, 2021

I've been using Active Campaign for all my email marketing, the automations setup for Shopify have been great. I also use it with other platforms, love having the drip funnels and love having automations setup.

Brand Ur Merch
United States
Over 2 years using the app
Edited April 23, 2020

I love the deep data integration. I helps me keep track of customers and sales. It is easy to make the emails look great. I love all the possibilities of automations.

Køkkenfreak
Denmark
Over 2 years using the app
January 12, 2021

I've been using ActiveCampaign with Shopify for sometime now really enjoy how easy it is. Has a lot of options allowing me to retarget abandon carts, page visits and various other options to engage my customers and email them based on their purchase history. Highly Recommend the service.

Reset360
United States
Over 2 years using the app