Reviews (392)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email marketing and CRM capabilities, noting its seamless Shopify integration that enhances customer tracking and campaign management. Key features like automated emails, customer segmentation, and abandoned cart automations are praised for boosting customer engagement and sales. The app's continuous updates, along with quick and reliable customer support, further contribute to its effectiveness in business growth.

April 22, 2020

We've been using Active Campaign for a little over a year and have been very happy with the service provided by the team. The integration with Shopify has been a HUGE benefit and opened up so many opportunities to help us send out messages that are better tailored to our customers' interests.

Children's Ministry Deals
United States
Over 1 year using the app
March 6, 2020

I use this app to do all my email marketing. I was using Active Campaign even before I started with Shopify. One of the greatest feature is the intergration with The store but you get to see a visual map of the email sequence and the triggers. Not only do I use with Shopify but I use active campaign with my other business outside of Shopify. I highly recommend. As your business grows you can grow with this app.

N.I.Kouture
United States
Over 1 year using the app
April 1, 2020

I have used this company a lot and am still learning how to utilize it for my Shopify store but I can tell you I love everything about Active Campaign! Easy set up, great staff, and super helpful if you need help!

Out of all the systems and backgrounds I've considered them one of the best decisions for my business!

Southern Style Boutique
United States
Over 1 year using the app
March 6, 2020

I use ActiveCampaign integration for my own business and all my client's businesses. A very robust system, with high-quality integration and new features added all the time.

Bizness Rebels
Canada
About 1 year using the app
Edited June 27, 2022

Perfect to track activity of your clients on your store. This app integration helps my Call Center team to learn more of the lead activity before and after they buy or they get notified when a prospect leave the cart. They take advantage to do better follow ups on the pipeline. I recommend to everyone who has a online store integrate Active Campaign with Shopify, specially for e-commerce

CODET Vision Institute
Mexico
About 1 year using the app
April 7, 2020

I used this app to get lead from my shopify account. It help me to collect data, send reminders and perform automation to help my customers. Thank you

La boutique AlphaBody
France
About 1 year using the app
March 9, 2020

Works perfect. Integrates directly with active campaign. Allows me to synchronise all the data and run effective campaigns. I recommend.

Voice Recognition Australia
Australia
About 1 year using the app
Edited January 16, 2021

I am very happy with AC and its integration to Shopify. I have been using AC for email marketing automation since the beginning of 2020 (changing over from drip) and I am happy with the functionality. Getting the information from Shopify into AC means I can specifically target certain groups of customers, write cross- and upsell messages and tailor my email marketing to my customers. I also really appreciate AC's quick and helpful customer service.

Eva-Lotta's Shop
Germany
About 1 year using the app
March 7, 2020

Have been with ActiveCampaign for well over a year now. We use this for our E-mail marketing, and have started to integrate more with shopify as our ecommerce is picking up. Some very useful tools, have not fully explored yet, but we have people working on it

NightFood
United States
About 1 year using the app
March 6, 2020

Connecting Shopify and AC has been seamless! Providing my customers with a better email to shopping experience has been a game changer.

Kiss Books
United States
About 1 year using the app