Reviews (392)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email marketing and CRM capabilities, noting its seamless Shopify integration that enhances customer tracking and campaign management. Key features like automated emails, customer segmentation, and abandoned cart automations are praised for boosting customer engagement and sales. The app's continuous updates, along with quick and reliable customer support, further contribute to its effectiveness in business growth.

March 11, 2020

I have been loving Active Campaign. I use it to help manage and organize social media influencers. It's been very helpful and user-friendly. Definitely recommend!

Viori
United States
Over 3 years using the app
September 21, 2020

Active Campaign is an amazing piece of software. I have used it for years and they have rolled out so many new features over the years to help my business grow, from live chat, to deeper integration with Shopify, to even landing pages.

Active Campaign also has the best support and training of any CRM or Email Marketing app. We got excellent one-on-one training with their marketing experts, which made it so easily to monetize quickly.

Mason Bottle
United States
Over 3 years using the app
Edited March 9, 2020

Great app and seamless integration

I had AC recommended from a friend and have started with the free version and upgraded time and time again to now almost 50k contacts as well as their highest plan.

You can literally build any automation you want with AC as well as send regular campaigns. They have great blueprints for useful automations to get you started such as figuring out who your most active subscribers are etc.

They frequently add integrations (like with Typeform which is amazing) and help solve issues quickly and reliably.

The integration with Shopify works flawlessly. I have all our customer data right in AC and can filter contacts based on their shopping history with us which is great. A segment like "send campaign to customers who purchased within the last 30 days" takes 5 seconds to create).

For us it's a vital tool and the app we spend most for each month but it's dollars for pennies as it pays for itself. Highly recommended!

Awesome Maps
Germany
Over 3 years using the app
August 19, 2021

Active Campaign has been very easy to navigate and use. Customer service experience has been very helpful too. Highly recommended!

Benjamin Barker Australia
Australia
Over 3 years using the app
February 22, 2021

I have been using ActiveCampaign for 6 months. I have used many different email sending services and this has the best interface. It is the best one I have used so far.

ceceswarehouse
United States
Over 3 years using the app
Edited January 13, 2021

After moving over from MailChimp we've not looked back. Great stats to keep track of interactions, etc. Highly recommended!

South Records
United Kingdom
Over 3 years using the app
January 1, 2022

Works as well as you hope it would! Very little tech know-how needed, plug and play indeed. No complaints.

Fria Viner
Denmark
Over 3 years using the app
Edited January 12, 2021

Active Campaign has been an incredible addition to my business and the seamless integration with Shopify is a gamechanger. You can enhance the customer's shopping experience with just a few clicks and staying engaged has never been easier. Targeting, segmentation, and tags ensure each customer gets what they need in a timely manner, and following up with AC automation will let them know you appreciate their business/support. If you're looking to grow your business and give the customer a great experience, you can't go wrong with AC!

FusaroFitness
United States
Over 3 years using the app
Edited April 22, 2020

This is a great app! We been using shopify for many years and this really helps further the business.

Reliefband®
United States
Over 3 years using the app
March 6, 2020

Active Campaign helped us a lot to create automatic newsletters directly fro our shop to our customers.

We use it for Newsletters but also for Abandonded Cart Emails and also collecting email adresses all through our shop.

For us Active Campaign is the best email marketing software and especially in combination with shopify.

Kitty Patootie
Germany
Over 3 years using the app