Reviews (391)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its CRM and email marketing capabilities, noting significant business growth and revenue enhancement after switching from other platforms. The seamless Shopify integration and automation features, such as abandoned cart emails, are particularly valued for their time-saving benefits. Customizable templates and customer segmentation tools are also praised for boosting targeted marketing efforts. Additionally, the ability to track customer interactions provides insightful campaign performance data. Merchants appreciate the user-friendly interface, smooth daily operations, and the responsive customer support team, describing the app as stable and reliable for business operations.

June 22, 2021

Active Campaign is a fantastic automation software that allows me to build experiences for customers quickly and effectively. Their platform is user-friendly and intuitive and a great way to save time.

Simple Charity
United States
Over 2 years using the app
August 24, 2021

Funciona bien y se integra perfectamente con el CRM, recomiendo este CRM y esta app, nosotros lo utilizamos diariamente.

HUNTY
Spain
Over 2 years using the app
March 9, 2020

Active Campaign is one of my favourite apps to use with Shopify. It brings across all customer data so I can create follow up and cross sell automations. This saves me so much time and money.

The Smoothie Bombs
Australia
About 2 years using the app
March 26, 2020

There are many options and tools to get started with this app and a great support team in times of difficulty. They respond in a timely manner to get any issues addressed ASAP.

Great tool to integrate with your website and stay in constant connection with your customers with easy tagging and automation systems.

Resync
United States
About 2 years using the app
January 6, 2022

A integração funciona muito bem, é possível fazer segmentações bem específicas por produto comprado, data de compra, entre outros.
Como sugestão, poderia evoluir para captar campos de inscrição em newsletter que vem original do tema da shopify, além de captar forma de pagamento (nem que seja criação automática de tags) para criarmos fluxos de boleto e pix e integração com códigos de rastreio.

Yuper
Brazil
About 2 years using the app
March 6, 2020

Active Campaign is awesome and has been a total gamechanger for our businesses. We have 2 websites using AC and will continue to add it to every site we have. We have used several other platforms, including Infusionsoft (which was a painful experience), but nothing works as well as ActiveCampaign. We are currently managing over 100k customer email addresses in both businesses, have a long term drip campaign, newsletter, an upsell campaign, a product based instructional series, and more. Active Campaign handles it all beautifully and we are so pleased with how simple the integration with Shopify is. Customer data passes between the 2 platforms seamlessly and effectively. Overall, we couldn't be happier with it and highly recommend it!

Legacy Food Storage
United States
About 2 years using the app
Edited March 9, 2020

Great app and seamless integration

I had AC recommended from a friend and have started with the free version and upgraded time and time again to now almost 50k contacts as well as their highest plan.

You can literally build any automation you want with AC as well as send regular campaigns. They have great blueprints for useful automations to get you started such as figuring out who your most active subscribers are etc.

They frequently add integrations (like with Typeform which is amazing) and help solve issues quickly and reliably.

The integration with Shopify works flawlessly. I have all our customer data right in AC and can filter contacts based on their shopping history with us which is great. A segment like "send campaign to customers who purchased within the last 30 days" takes 5 seconds to create).

For us it's a vital tool and the app we spend most for each month but it's dollars for pennies as it pays for itself. Highly recommended!

Awesome Maps
Germany
About 2 years using the app
November 18, 2022

ActiveCampaign ha sido nuestra mejor opción para administrar la comunicación con nuestros clientes. Automatizas y AC hace el resto. Saludamos a nuestros clientes en su cumpleaños, mandamos correos de bienvenida a nuevos contactos y no tenemos que estar pendiente del calendario. Además cuentan con atención en español!

Moto-Rad
Mexico
About 2 years using the app
May 27, 2021

best customer support i've ever received. That alone is worth more than the cost of any plan. Cannot recommend AC enough.

Evennett
Australia
About 2 years using the app
March 6, 2020

ActiveCampaign makes CRM and email marketing super easy especially with their amazing customer service!

Skimmy Dip
United States
About 2 years using the app