Reviews (391)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business growth through increased sales and improved customer engagement. They appreciate its seamless integration with Shopify and robust features like advanced email automation, customer segmentation, and behavior tracking, which help enhance conversion rates. The app is also noted for its scalability and reliable performance, handling a large volume of contacts as businesses grow. Additionally, the responsive customer support is frequently praised for assisting merchants in maximizing the use of the platform’s comprehensive automation capabilities and customization options.

March 13, 2020

ActiveCampaign is an absolutely amazing CRM. It provides great integration with Shopify which has really helped us streamline our efforts and provide personalized experiences for our customers.

Voice of Hair
United States
About 2 years using the app
June 23, 2022

Easy to use marketing automation app, with good support whenever required. Some powerful tools available as well.

NewSmile™ USA
United States
Almost 2 years using the app
February 19, 2021

This App is very beneficial to my marketing effort. It is overwhelming at first and the learning curve is steep but I received truly excellent support from Laura Ledesma during the onboarding process that gave me all the tools I needed to use the App effectively. I would like to see more bulk upload features as some of the setup was time consuming. That said, once the setup is complete the App needs little, if any, ongoing maintenance and the reporting features are good. Highly recommend this if you have a need to communicate tailored information to your customers in an automated way.

Bloodline Merchants
United States
Almost 2 years using the app
October 12, 2021

Linking ActiveCampaign and Shopify was easy with the app. It has worked without issue since the installation. Customer service on both sides was able to help make sure it was done correctly. One of the easiest things to do in my store setup. Thanks!

Your Travel Secret & Homeschool Travel Resource
United States
Almost 2 years using the app
March 6, 2020

This app is extremely user friendly and effective. It has been an important instrument in expanding our company.

Thirteen Fifty Apparel
United States
Almost 2 years using the app
January 13, 2021

I've bounced around to a handful of email platforms and ActiveCampaign was finally one that has worked excellent for me. I've loved the shopify integration, it's helped with our automations and adding products directly into emails.

Earhoox
United States
Almost 2 years using the app
December 10, 2021

Only recently started using the Active Campaign integration with our small store, but so far it's great. The dashboard showing the sales as a result of the email campaigns is great. Even the rest of the data on cart abandonment, conversion rates from the emails, just makes it super clear what areas we need to improve. We have just set up the cart abandonment email series and looking forward to getting more automations set up too.

Sunday Red Golf
United Kingdom
Almost 2 years using the app
October 11, 2021

Great App, having Shopify integrated with Active Campaign is priceless. It allows our business to better serve our clients by creating campaigns that are always specific and customer oriented.

Mobisat
United States
Almost 2 years using the app
November 22, 2021

I've been using Active Campaign for just about 1 year now. There are some amazing features and I have to say I am not using all I could to make the best out of it. A lot of great automations!

fercaggiano
United States
Almost 2 years using the app
March 11, 2020

Great App. Allows us to sync every aspect of our Shopify store with AC to unlock powerful automations.

CASE HUT
United Kingdom
Almost 2 years using the app