Reviews (391)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business growth through increased sales and improved customer engagement. They appreciate its seamless integration with Shopify and robust features like advanced email automation, customer segmentation, and behavior tracking, which help enhance conversion rates. The app is also noted for its scalability and reliable performance, handling a large volume of contacts as businesses grow. Additionally, the responsive customer support is frequently praised for assisting merchants in maximizing the use of the platform’s comprehensive automation capabilities and customization options.

June 17, 2022

Leicht zu intigrieren und eine sehr gute Kombination zwischen Webshop und CRM System, support und onboarding richtig gut!!! Vielen Dank Udo

Cashewrella-B2B
Germany
Almost 2 years using the app
March 11, 2020

I have been loving Active Campaign. I use it to help manage and organize social media influencers. It's been very helpful and user-friendly. Definitely recommend!

Viori
United States
Almost 2 years using the app
Edited March 6, 2020

We use the automation technology in Active Campaign to send out Welcome Emails and also a series of Abandon Cart emails, which has grown immensely. We love it! And having a technician there for you whenever you need help has been lifesaving!

National Roper's Supply
United States
Almost 2 years using the app
Edited March 12, 2020

We love using AC to communicate with our customers! Affordable, easy to navigate for store owners who are not experts in email marketing! Has increased our online sales! Highly recommend!

Country Girl Jam by Kayterra Farms
United States
Almost 2 years using the app
Edited April 23, 2020

Works great. The Active Campaign app makes it really simple to set up automated email flows to our customers so we can ensure they get the right information after purchase.

Rehaler by BalancAir (DK)
Denmark
Almost 2 years using the app
January 12, 2021

ActiveCampaign has been an incredible resource for us with email, CRM and more! Great customer service.

Washingtonian
United States
Almost 2 years using the app
Edited April 23, 2020

ActiveCampaign has been great so far! We cannot complain. Works very well integrating with Shopify and is seamless.

Collagen For Her
United States
Over 1 year using the app
June 18, 2021

I've been using Active Campaign for almost two years and I'm very happy with it. I find it easy to use with the various features available. Once I capture a client through Shopify, there are numerous ways to communicate. I love the templates you can choose from for a professional looking email. The analytics are very thorough. I highly recommend it.

Joann Lysiak Gems
United States
Over 1 year using the app
Edited December 22, 2020

This app has been great to merge the order info and eCommerce from Shopify with the ease and functionality of Active Campaigns. I love having a one-stop-shop with Active, and the customer service is always top-notch which is crucial as a small business. Overall, I can't imagine running our business without it. It has been a critical part of our success.

BREVENA LABORATORIES, LLC
United States
Over 1 year using the app
March 6, 2020

Active Campaign is a great platform with amazing automation that help you do the tasks much faster and more efficient. The deep integration with Shopify helps manage your store better.

Ross & Snow
United States
Over 1 year using the app