Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and advanced automation capabilities. They value the ability to track customer behavior, automate emails accordingly, and segment customers for targeted marketing. The CRM and reporting features are praised for providing valuable insights and managing customer relationships effectively. Many reported improved email marketing results after adopting this app, commending its advanced features. The customer service is also noted for its responsiveness and helpfulness.

April 15, 2021

Great app, helps a lot with automation and keep our customers engaged with the company and the products we offer. Easy to track the stats about open and purchases coming from the email marketing.

Rosaholics
United States
Over 1 year using the app
July 6, 2022

CRM app similar to Hubspot, or Zendesk, but with a focus on automated marketing campaigns. We tried this out, but found it did not meet our needs, which was more towards sales funnel. Pricing was reasonable, with consulting time built into the mid/higher tier plans. Good customer support.

RePure
United States
Over 1 year using the app
August 2, 2021

I use Active Campaign as my CRM after switching from Drip. There is NO comparison! It integrates seamlessly and easily with Shopify to nurture and enhance the customer relationship and experience.

FREEaliTEA
United States
Over 1 year using the app
April 22, 2020

Active Campaign has helped to streamline our gym business. Before this software we were manually recording leads and notes and now we have the ability to track and tag to target our database. the customer service is also spot on and really responsive with regular updates and improvements.

Joe's Basecamp
Australia
Over 1 year using the app
December 23, 2021

So I have a band and I hired a marketing coach to teach me about making money as a musician. One of his sources of revenue is merchandise. He told me to set up a facebook ad and to give people music for their email address. Then send emails to the growing email list, using Active Campaign. Then, to link this to shopify and sell tshirts and other merchandise. Well, so far I haven't sold anything but I think I know what to do. At least I have a thousand emails and about 10% open my weekly emails. My coach tells me I have to make offers, bundles etc and then I'll start to sell. It's a journey and I'm eager to take the next steps. I found it pretty easy to set up the shop...but look at some of the beautiful online stores, then you know there's work to be done. Best of luck!

Spirit Duo Band
United States
Over 1 year using the app
Edited December 10, 2020

I actually use this app in a different way than it is intended. I am a researcher and practitioner for migraine therapy. I use it as my CMS system integrated to Survey monkey as each patient gets 4 surveys the answers are kept on AC. The automation sends them out from survey monkey. It is a great cost-effective tool for my business.

Migraine Piercing
United Kingdom
Over 1 year using the app
March 6, 2020

I've used ActiveCampaign for years and have always been very happy with it. Having multiple shopify stores, I need a good integration with them. The new AC app is doing great for us with all of the stores we have implemented it into.

Gtechniq North America
United States
Over 1 year using the app
February 22, 2021

As I launched a new online biz when my business shutdown due to pandemic, I needed to build my email presence instantly. I knew the only way to create a "family" of customers was to create a ongoing dialog of content via email. I was using another platform prior for my blog, but it did not have the wonderful templates, automations and sequencing I needed. We are so grateful. In six months we became a 6-figure online subscription box company. I will be forever grateful I found Active Campaign!!!

Kids Baking Club
United States
Over 1 year using the app
Edited January 8, 2021

I like this app because it connects to my AC email & CRM system and then the magic begins. You can create automations based on most ecommerce behaviors. I see that integrations with other apps are added all the time which makes the whole app decision easier. Emails with product integrations works great as well. I´ll continue to use this app for sure.

DILMUN
Mexico
Over 1 year using the app
March 12, 2020

We love using Active Campaign for all of our auto-responder forms on our website as well as keeping in touch with our newsletters! It's easy to tailor it to suit our needs.

YAY! LiFE!
United States
Over 1 year using the app