Reviews (392)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email marketing and CRM capabilities, noting its seamless Shopify integration that enhances customer tracking and campaign management. Key features like automated emails, customer segmentation, and abandoned cart automations are praised for boosting customer engagement and sales. The app's continuous updates, along with quick and reliable customer support, further contribute to its effectiveness in business growth.

March 9, 2020

Active Campaign is one of my favourite apps to use with Shopify. It brings across all customer data so I can create follow up and cross sell automations. This saves me so much time and money.

The Smoothie Bombs
Australia
About 2 years using the app
March 26, 2020

There are many options and tools to get started with this app and a great support team in times of difficulty. They respond in a timely manner to get any issues addressed ASAP.

Great tool to integrate with your website and stay in constant connection with your customers with easy tagging and automation systems.

Resync
United States
About 2 years using the app
January 6, 2022

A integração funciona muito bem, é possível fazer segmentações bem específicas por produto comprado, data de compra, entre outros.
Como sugestão, poderia evoluir para captar campos de inscrição em newsletter que vem original do tema da shopify, além de captar forma de pagamento (nem que seja criação automática de tags) para criarmos fluxos de boleto e pix e integração com códigos de rastreio.

Yuper
Brazil
About 2 years using the app
July 28, 2021

ActiveCampaign has been an integral part of our overall marketing strategy and has helped drive leads, revenue, and new customers to our business. I highly recommend ActiveCampaign Email Marketing Automation for every business looking to level up their email marketing strategy!

Sphero
United States
About 2 years using the app
March 6, 2020

Active Campaign is awesome and has been a total gamechanger for our businesses. We have 2 websites using AC and will continue to add it to every site we have. We have used several other platforms, including Infusionsoft (which was a painful experience), but nothing works as well as ActiveCampaign. We are currently managing over 100k customer email addresses in both businesses, have a long term drip campaign, newsletter, an upsell campaign, a product based instructional series, and more. Active Campaign handles it all beautifully and we are so pleased with how simple the integration with Shopify is. Customer data passes between the 2 platforms seamlessly and effectively. Overall, we couldn't be happier with it and highly recommend it!

Legacy Food Storage
United States
About 2 years using the app
November 18, 2022

ActiveCampaign ha sido nuestra mejor opción para administrar la comunicación con nuestros clientes. Automatizas y AC hace el resto. Saludamos a nuestros clientes en su cumpleaños, mandamos correos de bienvenida a nuevos contactos y no tenemos que estar pendiente del calendario. Además cuentan con atención en español!

Moto-Rad
Mexico
About 2 years using the app
May 27, 2021

best customer support i've ever received. That alone is worth more than the cost of any plan. Cannot recommend AC enough.

Evennett
Australia
About 2 years using the app
March 6, 2020

ActiveCampaign makes CRM and email marketing super easy especially with their amazing customer service!

Skimmy Dip
United States
About 2 years using the app
March 6, 2020

The integration is flawless. - And that is exactly what you should be looking for. I don't even have to think about it. It's one less thing on my to-do list.

I have tried many email programs and Active Campaign is by far my favorite. Others don't even compare to the level of organization and options that I have with Active campaign. I highly recommend them 1000%.

ISeeStarsQuilting
United States
About 2 years using the app
April 16, 2021

Being able to customize the messaging to our customers based on their activities within our store is priceless. Active campaign allows us to create extremely targeted campaigns and automations that are initiated by our customers activities and habits. We have also benefited greatly from the support both in chat and LIVE. Active campaign has allowed us to create a very intuitive and customer-centered marketing approach. The integration was simple and has made life much easier.

MaxxAlive
United States
About 2 years using the app