Reviews (392)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email marketing and CRM capabilities, noting its seamless Shopify integration that enhances customer tracking and campaign management. Key features like automated emails, customer segmentation, and abandoned cart automations are praised for boosting customer engagement and sales. The app's continuous updates, along with quick and reliable customer support, further contribute to its effectiveness in business growth.

June 17, 2022

Leicht zu intigrieren und eine sehr gute Kombination zwischen Webshop und CRM System, support und onboarding richtig gut!!! Vielen Dank Udo

Cashewrella-B2B
Germany
Almost 2 years using the app
Edited March 6, 2020

We use the automation technology in Active Campaign to send out Welcome Emails and also a series of Abandon Cart emails, which has grown immensely. We love it! And having a technician there for you whenever you need help has been lifesaving!

National Roper's Supply
United States
Almost 2 years using the app
Edited March 12, 2020

We love using AC to communicate with our customers! Affordable, easy to navigate for store owners who are not experts in email marketing! Has increased our online sales! Highly recommend!

Country Girl Jam by Kayterra Farms
United States
Almost 2 years using the app
Edited April 23, 2020

Works great. The Active Campaign app makes it really simple to set up automated email flows to our customers so we can ensure they get the right information after purchase.

Rehaler by BalancAir (DK)
Denmark
Almost 2 years using the app
January 12, 2021

ActiveCampaign has been an incredible resource for us with email, CRM and more! Great customer service.

Washingtonian
United States
Almost 2 years using the app
Edited April 23, 2020

ActiveCampaign has been great so far! We cannot complain. Works very well integrating with Shopify and is seamless.

Collagen For Her
United States
Over 1 year using the app
June 18, 2021

I've been using Active Campaign for almost two years and I'm very happy with it. I find it easy to use with the various features available. Once I capture a client through Shopify, there are numerous ways to communicate. I love the templates you can choose from for a professional looking email. The analytics are very thorough. I highly recommend it.

Joann Lysiak Gems
United States
Over 1 year using the app
March 6, 2020

Active Campaign is a great platform with amazing automation that help you do the tasks much faster and more efficient. The deep integration with Shopify helps manage your store better.

Ross & Snow
United States
Over 1 year using the app
September 26, 2020

I use AC with Shopify because it's robust without being complicated. I've used a couple of other email marketing platforms and AC is by far my favorite. The only thing I wish it could do is magically recognize when a customer leaves a review and start an automation!

drwholeness.com
United States
Over 1 year using the app
January 8, 2022

Active Campaign helps me track lifetime value and purchases across multiple platforms. Super valuable app add-on for anyone using a shopify store and looking for a CRM with excellent features.

Three Scotch In
Canada
Over 1 year using the app