Reviews (391)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its CRM and email marketing capabilities, noting significant business growth and revenue enhancement after switching from other platforms. The seamless Shopify integration and automation features, such as abandoned cart emails, are particularly valued for their time-saving benefits. Customizable templates and customer segmentation tools are also praised for boosting targeted marketing efforts. Additionally, the ability to track customer interactions provides insightful campaign performance data. Merchants appreciate the user-friendly interface, smooth daily operations, and the responsive customer support team, describing the app as stable and reliable for business operations.

March 6, 2020

I've used ActiveCampaign for years and have always been very happy with it. Having multiple shopify stores, I need a good integration with them. The new AC app is doing great for us with all of the stores we have implemented it into.

Gtechniq North America
United States
Over 1 year using the app
February 22, 2021

As I launched a new online biz when my business shutdown due to pandemic, I needed to build my email presence instantly. I knew the only way to create a "family" of customers was to create a ongoing dialog of content via email. I was using another platform prior for my blog, but it did not have the wonderful templates, automations and sequencing I needed. We are so grateful. In six months we became a 6-figure online subscription box company. I will be forever grateful I found Active Campaign!!!

Kids Baking Club
United States
Over 1 year using the app
Edited January 8, 2021

I like this app because it connects to my AC email & CRM system and then the magic begins. You can create automations based on most ecommerce behaviors. I see that integrations with other apps are added all the time which makes the whole app decision easier. Emails with product integrations works great as well. I´ll continue to use this app for sure.

DILMUN
Mexico
Over 1 year using the app
March 12, 2020

We love using Active Campaign for all of our auto-responder forms on our website as well as keeping in touch with our newsletters! It's easy to tailor it to suit our needs.

YAY! LiFE!
United States
Over 1 year using the app
December 9, 2021

We switched over to ActiveCampaign from MailChimp earlier this year and couldn't be happier with our decision. Their capabilities are very innovative and their support teams are super helpful. It's easy-to-use and has eliminated a lot of heavy lifting on our end, which has been great! Their analytics have also been super helpful to our team in strategizing our plans moving forward. Highly recommend!

Solmate Socks
United States
Over 1 year using the app
July 24, 2021

We use Active Campaign for our e-mail based service and we couldn't be happier with the efficiency and effective customer support! Would recommend it to anyone, who is looking for scaling to the next level.

Geheimflug.at
Austria
Over 1 year using the app
January 25, 2021

Applicazione ottima, io la uso per tutte le automazioni del negozio shopify, anche per il carrello abbandonato. fino ad ora sono contento di come funziona

Fabbrica Magia
Italy
Over 1 year using the app
Edited March 23, 2020

I am very happy with Active Campaign and its integration to Shopify. I have been using AC for email marketing automation and I love the functionality. I also feel comfortable that I know AC will grow with my business.

I appreciate that now my Shopify sales can be included in my email automation as soon as orders are placed!

I really appreciate AC's customer service. The make it very easy to talk to someone directly about how to resolve any challenges.

Jennifer Burkhart GLOW
United States
Over 1 year using the app
July 28, 2022

APP Perfetta!
L'app funziona a meraviglia ed è molto semplice da utilizzare. Ottimo anche il servizio di assistenza clienti.

myAGG
Italy
Over 1 year using the app
July 13, 2021

I have used AC to send follow up emails to my customers after they have purchased a product, both immediately and as a follow up. AC is relatively easy to use and anytime I have had trouble their support has been OUTSTANDING.

Your DNA Guide
United States
Over 1 year using the app