Reviews (392)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email marketing and CRM capabilities, noting its seamless Shopify integration that enhances customer tracking and campaign management. Key features like automated emails, customer segmentation, and abandoned cart automations are praised for boosting customer engagement and sales. The app's continuous updates, along with quick and reliable customer support, further contribute to its effectiveness in business growth.

Edited January 8, 2021

I like this app because it connects to my AC email & CRM system and then the magic begins. You can create automations based on most ecommerce behaviors. I see that integrations with other apps are added all the time which makes the whole app decision easier. Emails with product integrations works great as well. I´ll continue to use this app for sure.

DILMUN
Mexico
Over 1 year using the app
March 12, 2020

We love using Active Campaign for all of our auto-responder forms on our website as well as keeping in touch with our newsletters! It's easy to tailor it to suit our needs.

YAY! LiFE!
United States
Over 1 year using the app
December 23, 2020

Really simple and powerful integration! Just with a couple clicks the shop is directly connected to the whole AC Ecosystem!

Reboots FR
Germany
Over 1 year using the app
December 9, 2021

We switched over to ActiveCampaign from MailChimp earlier this year and couldn't be happier with our decision. Their capabilities are very innovative and their support teams are super helpful. It's easy-to-use and has eliminated a lot of heavy lifting on our end, which has been great! Their analytics have also been super helpful to our team in strategizing our plans moving forward. Highly recommend!

Solmate Socks
United States
Over 1 year using the app
July 24, 2021

We use Active Campaign for our e-mail based service and we couldn't be happier with the efficiency and effective customer support! Would recommend it to anyone, who is looking for scaling to the next level.

Geheimflug.at
Austria
Over 1 year using the app
January 25, 2021

Applicazione ottima, io la uso per tutte le automazioni del negozio shopify, anche per il carrello abbandonato. fino ad ora sono contento di come funziona

Fabbrica Magia
Italy
Over 1 year using the app
Edited March 23, 2020

I am very happy with Active Campaign and its integration to Shopify. I have been using AC for email marketing automation and I love the functionality. I also feel comfortable that I know AC will grow with my business.

I appreciate that now my Shopify sales can be included in my email automation as soon as orders are placed!

I really appreciate AC's customer service. The make it very easy to talk to someone directly about how to resolve any challenges.

Jennifer Burkhart GLOW
United States
Over 1 year using the app
July 28, 2022

APP Perfetta!
L'app funziona a meraviglia ed è molto semplice da utilizzare. Ottimo anche il servizio di assistenza clienti.

myAGG
Italy
Over 1 year using the app
July 13, 2021

I have used AC to send follow up emails to my customers after they have purchased a product, both immediately and as a follow up. AC is relatively easy to use and anytime I have had trouble their support has been OUTSTANDING.

Your DNA Guide
United States
Over 1 year using the app
July 20, 2021

I used this app to create pos-purchase interactions. The automation works pretty well, and it has integration with all services.

Nióbio
Brazil
Over 1 year using the app