Reviews (391)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and robust CRM capabilities, noting improvements in email marketing and customer relations. They value the automation recipes, segmentation, and tracking features, along with user-friendly setup and effective customer support. The app is also praised for its beautiful email templates, powerful automation for abandoned cart recovery, high email deliverability, and continuous feature updates.

March 6, 2020

ActiveCampaign is simple & feature rich. Connects with Shopify very easily. No problems. The price is competitive for the feature set.

The Casery
United States
Over 1 year using the app
July 12, 2021

By far the best email tool, I used so far. Makes it very visual and easy to use. Still quite expensive, but it is worth it

NatuRise
Germany
Over 1 year using the app
July 28, 2021

Active Campaign has been the easiest app to use, it is all automated and the customer support is really good!

MonsieurCocktail.au
Australia
Over 1 year using the app
March 6, 2020

This is a fantastic integration to automate responses to your customers before and after their purchases. A MUST for retail, tech or service based business. Enjoy!

Sports Performance
United States
Over 1 year using the app
June 16, 2021

Mais completa ferramenta de email que já usei. Mt boa entregabilidade, fácil de criar os fluxos automaticos e gerenciar os contatos. Gosto bastante.

World Paint by Numbers
United States
Over 1 year using the app
March 8, 2020

This robust email automation platform has helped capture customer segments that I think most people don't think about.

TasteeTreasures
United States
Over 1 year using the app
Edited July 26, 2022

At a price point that is difficult to beat, the ActiveCampaign app gives a ton of flexibility to execute all of the marketing strategies such as cart abandonment campaigns, seasonal reminders, and "similar products" messaging that can deliver results. It is a must for those that already use the ActiveCampaign software because of fits well within the rest of the AC ecosystem.

Beta Star Life Science Equipment
United States
Over 1 year using the app
September 21, 2020

I recently transferred our email over to this platform and have really enjoyed all of the analytics and segmentation. Our email open rates have skyrocketed and the platform has helped us plan and forecast our business.

Ateyo
United States
Over 1 year using the app
Edited March 10, 2021

I really enjoy this app as is. It works great and has no bugs! Very smooth. However, I wish there were 2 main features added. 1) That address info would be copied over and 2) that shipment delivery info would also get transferred. 1) Segmenting based on region would be hugely helpful. 2) Triggering automations based on product delivery would also be great. Shopify gets that shipping info gathered automatically (and sends an email when delivery happens), so I would think it's possible to get it into ActiveCampaign too. I still love the app, but would love it more with these features :) - Walter

Resurrect Labs
United States
Over 1 year using the app
Edited January 6, 2022

Really easy to set up with my shopify store and there’s lots of useful tools and options available for my automations. I’ve also found the support team really helpful if there’s ever been anything I needed help with.

Sophie MacBain
United Kingdom
Over 1 year using the app