Reviews (391)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its CRM and email marketing capabilities, noting significant business growth and revenue enhancement after switching from other platforms. The seamless Shopify integration and automation features, such as abandoned cart emails, are particularly valued for their time-saving benefits. Customizable templates and customer segmentation tools are also praised for boosting targeted marketing efforts. Additionally, the ability to track customer interactions provides insightful campaign performance data. Merchants appreciate the user-friendly interface, smooth daily operations, and the responsive customer support team, describing the app as stable and reliable for business operations.

February 24, 2021

Active Campaign has been such a helpful business tool. It's been so convenient for marketing emails and the support team is so helpful. I would highly recommend using AC for your business.

Lakhany Law
United States
Over 1 year using the app
Edited January 27, 2021

This is a big step up in utility, complexity, granularity and (most importantly) ROI from our last email marketing tool. As sophisticated and robust as automations are the interface is reasonably intuitive, and support has been excellent with trouble-shooting. We've not gotten close to the limits of what AC can do, which strangely makes us wonder if what we have managed to map out is indeed the best, most efficient way to get to across any goal line. So, there may be a few redundancies in our automations, but they still work just fine so we've stopped being afraid to wade in and add actions and conditions.

Brooklyn Copper Cookware
United States
Over 1 year using the app
July 28, 2021

ActiveCampaign has been an integral part of our overall marketing strategy and has helped drive leads, revenue, and new customers to our business. I highly recommend ActiveCampaign Email Marketing Automation for every business looking to level up their email marketing strategy!

Sphero
United States
Over 1 year using the app
June 26, 2022

Activecampaign is probably the most powerfull and complete CRM to have fully integrated with your store. On my case it has not only allowed me to built incredible automations to keep conversations alive and drive revenue, but also I can now manage B2B pipeline professionaly.

Simplify Ecommerce
Panama
Over 1 year using the app
March 6, 2020

ActiveCampaign is simple & feature rich. Connects with Shopify very easily. No problems. The price is competitive for the feature set.

The Casery
United States
Over 1 year using the app
July 12, 2021

By far the best email tool, I used so far. Makes it very visual and easy to use. Still quite expensive, but it is worth it

NatuRise
Germany
Over 1 year using the app
July 28, 2021

Active Campaign has been the easiest app to use, it is all automated and the customer support is really good!

MonsieurCocktail.au
Australia
Over 1 year using the app
March 6, 2020

This is a fantastic integration to automate responses to your customers before and after their purchases. A MUST for retail, tech or service based business. Enjoy!

Sports Performance
United States
Over 1 year using the app
June 16, 2021

Mais completa ferramenta de email que já usei. Mt boa entregabilidade, fácil de criar os fluxos automaticos e gerenciar os contatos. Gosto bastante.

World Paint by Numbers
United States
Over 1 year using the app
March 8, 2020

This robust email automation platform has helped capture customer segments that I think most people don't think about.

TasteeTreasures
United States
Over 1 year using the app