Reviews (392)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email marketing and CRM capabilities, noting its seamless Shopify integration that enhances customer tracking and campaign management. Key features like automated emails, customer segmentation, and abandoned cart automations are praised for boosting customer engagement and sales. The app's continuous updates, along with quick and reliable customer support, further contribute to its effectiveness in business growth.

July 24, 2021

We use Active Campaign for our e-mail based service and we couldn't be happier with the efficiency and effective customer support! Would recommend it to anyone, who is looking for scaling to the next level.

Geheimflug.at
Austria
Over 1 year using the app
January 25, 2021

Applicazione ottima, io la uso per tutte le automazioni del negozio shopify, anche per il carrello abbandonato. fino ad ora sono contento di come funziona

Fabbrica Magia
Italy
Over 1 year using the app
Edited March 23, 2020

I am very happy with Active Campaign and its integration to Shopify. I have been using AC for email marketing automation and I love the functionality. I also feel comfortable that I know AC will grow with my business.

I appreciate that now my Shopify sales can be included in my email automation as soon as orders are placed!

I really appreciate AC's customer service. The make it very easy to talk to someone directly about how to resolve any challenges.

Jennifer Burkhart GLOW
United States
Over 1 year using the app
July 28, 2022

APP Perfetta!
L'app funziona a meraviglia ed è molto semplice da utilizzare. Ottimo anche il servizio di assistenza clienti.

myAGG
Italy
Over 1 year using the app
July 13, 2021

I have used AC to send follow up emails to my customers after they have purchased a product, both immediately and as a follow up. AC is relatively easy to use and anytime I have had trouble their support has been OUTSTANDING.

Your DNA Guide
United States
Over 1 year using the app
July 20, 2021

I used this app to create pos-purchase interactions. The automation works pretty well, and it has integration with all services.

Nióbio
Brazil
Over 1 year using the app
Edited July 9, 2021

I've been using this for about 4 months now and really enjoy the ease of use the multitude of features! Would highly recommend.

Tama Tea
United States
Over 1 year using the app
September 4, 2021

its pretty good. helps our small biz. Email automation is helpful and really cuts down on the amount of HR you need to take on.

The Z KIT
United States
Over 1 year using the app
March 23, 2020

We have used this app since day 1. The integration is very easy and very efficient. I would highly recommend it. I have used Active Campaign as an email provider for years now through several different businesses. They added the shopify integration to make it that much better. 5 stars all around!

Brownie Butter
United States
Over 1 year using the app
April 22, 2020

I've been using Active Campaign for years, so I was thrilled when they created a Shopify app. We made the decision to go with Active Campaign over Klaviyo, after it was apparent that AC would provide us with better funnel flows and capabilities. I would encourage anyone who needs a highly capable email newsletter or automated email provider go with AC, who has been fantastic to work with, responsive and constantly seems to be actively adapting to changing market conditions. I've tried many, many email providers before, and I always come back to AC-- I've decided to stick with them for the forseeable future even as our shop has outgrown many of the other platforms. I see Shopyify + AC being a winning combination for my store-- we even have a 13% recovery rate on the abandon cart sequence we set up thanks to AC's great deliverability!

The Contract Shop®
United States
Over 1 year using the app