Reviews (391)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and robust CRM capabilities, noting improvements in email marketing and customer relations. They value the automation recipes, segmentation, and tracking features, along with user-friendly setup and effective customer support. The app is also praised for its beautiful email templates, powerful automation for abandoned cart recovery, high email deliverability, and continuous feature updates.

April 22, 2020

We've been using Active Campaign for a little over a year and have been very happy with the service provided by the team. The integration with Shopify has been a HUGE benefit and opened up so many opportunities to help us send out messages that are better tailored to our customers' interests.

Children's Ministry Deals
United States
Over 1 year using the app
April 19, 2021

Active campaign is am easy to use and wonderful resource for any business for automated campaigns! I wish there was a cheaper package available for people that want the basic plan + sms marketing. Overall, great option!!

Opal's Mae
United States
Over 1 year using the app
Edited January 25, 2021

We offer products at wholesale so require forms and account approval. It's been really easy with AC!

Tamara's Sugar UK & Ireland
United Kingdom
Over 1 year using the app
March 6, 2020

Active Campaign has helped us to create a lot of automations, saving time of our marketing team. The shopify integration is very easy and helpful. It's the best marketing automation tool that I've ever used (and I'm a heavy user)

LUZ Planilhas
Brazil
Over 1 year using the app
August 24, 2021

I use active campaign to send automated reviews to my customers and I absolutely love how easy it is to integrate and make automations. There are so many facets and customizations to this app that are very helpful for my business.

Hairstrong
Canada
Over 1 year using the app
January 7, 2021

I use AC for so many things, from landing pages to email management to CRM. It is powerful, flexible and relatively easy. The learning curve is steep, but after you are onboarded (I highly recommend getting a few sessions with an AC customer support agent), you will be freed up from many repetitive tasks.

ARGO Cargo Bikes
United States
Over 1 year using the app
March 6, 2020

I use ActiveCampaign integration for my own business and all my client's businesses. A very robust system, with high-quality integration and new features added all the time.

Bizness Rebels
Canada
Over 1 year using the app
Edited December 10, 2020

I've personally used Active Campaign now for about 2 years after always having someone to handle campaigns for me. I was surprised how quickly I was able to get up to a functioning speed. That's saying something from someone who had never worked in a tool like this before. Most of the functionality is intuitive but for the parts that aren't, their customer care support is accessible and on point.

The Habitat Group
United States
About 1 year using the app
May 27, 2021

More than an email marketing program, integrates with everything, support is always super helpful and knowledgeable.

Token
United States
About 1 year using the app
Edited March 25, 2020

Seamless integration and the customer service/management is top notch. I highly recommend AC for your marketing needs.

BAKBLADE
United States
About 1 year using the app