Overall rating
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, robust automation, and user-friendly email builder. They value its detailed analytics, reliable customer service, and customer segmentation for targeted marketing. The app's affordable pricing and quality onboarding process are also appreciated.

February 11, 2021

Good service....easy to use and feature-rich. Love how it has a direct integration with Shopify and we do not need to use yet another app to make it work! Good customer service as well!

Healthy Truth
United States
11 months using the app
January 6, 2021

This app was very easy to set up and works seamlessly! Love that I can plug into ActiveCampaign with just a few clicks!

United States
About 1 year using the app
Edited January 12, 2021

We've been using both ActiveCampaign for a few years now and absolutely love it! Their flexibility when it comes to automations, tagging, and integrations is fantastic.

Messenger International
United States
Almost 3 years using the app
Edited April 23, 2020

I love the deep data integration. I helps me keep track of customers and sales. It is easy to make the emails look great. I love all the possibilities of automations.

Over 2 years using the app
March 6, 2020

Active Campaign boosted our sales dramatically. We were able to reach our customers really fast and their interface is super user friendly. Easy to operate and they have great features. We would recommend it to any store.

United States
Almost 3 years using the app
March 26, 2020

Active Campaign is hands down the best marketing software I've used. I have used many of the other options, and the usability, and workflows are unmatched. If I were to open another business, integrating Active Campaign would be one of the first things I would do.

Over 2 years using the app
March 18, 2020

Had a very positive experience so far, particularly the onboading and support team! Would be great if it could connect direct to the newsletter sign up bar within the theme... but we can work round that.

Bon Tot
United Kingdom
Over 2 years using the app
Edited March 8, 2020

We use Active Campaign for automated email synced up with Shopify. Any contacts or customers in Shopify are automatically available for campaigns and the triggers and monitoring is available for customization in the tool. Very intuitive and the customer support is incredible if you have any questions. Highly recommended!

United Kingdom
Over 2 years using the app
March 23, 2020

Love the super tight integration between Shopify and ActiveCampaign. You can see all the Shopify order history right on the Contact page in Active Campaign as well as take advantage of all the tagging and automation. Great for abandoned carts too!

United States
Over 2 years using the app
June 1, 2021

Just wanted to thanks ActiveCampaign team for the great job they made. I did not know which app to use for emailing my customers, prospects and lead. I took contact with the customer service and they guide me throw to make good decision. In the beginning I wanted the cheapest plan but they told me that with the professional plan was better because I had an onboarding following that help me a lot to use the platform. Also I download the 7 emails series booklet which teach me the level of awareness to write the correct email to the correct person. All that was Great experience ! and make me to amortize the costs very quick. Take your time and learn with them you will not regret it.

Vaitsi Cosmetics
5 months using the app