Reviews (391)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and robust CRM capabilities, noting improvements in email marketing and customer relations. They value the automation recipes, segmentation, and tracking features, along with user-friendly setup and effective customer support. The app is also praised for its beautiful email templates, powerful automation for abandoned cart recovery, high email deliverability, and continuous feature updates.

Edited June 27, 2022

Perfect to track activity of your clients on your store. This app integration helps my Call Center team to learn more of the lead activity before and after they buy or they get notified when a prospect leave the cart. They take advantage to do better follow ups on the pipeline. I recommend to everyone who has a online store integrate Active Campaign with Shopify, specially for e-commerce

CODET Vision Institute
Mexico
About 1 year using the app
April 16, 2021

The email automation through ActiveCampaign has helped us both deliver important information to our customers and generate recurring revenue for our brand during a very difficult period of time. Easy to set up and effective. Highly recommend.

Twist at Home
United States
About 1 year using the app
April 15, 2021

Integration work well and A.C is really complete. It's perfect for automation, for analytics and more

Geekabrak
France
About 1 year using the app
June 30, 2022

Gosto muito! A integração do Active Campaign com shopify me ajuda a acionar campanhas de emails, sincronizar contatos e registros de clientes, segmentar, criar automações, entre outras funções. Recomendo!

Ki Mindful
Brazil
About 1 year using the app
March 6, 2020

Connecting Shopify and AC has been seamless! Providing my customers with a better email to shopping experience has been a game changer.

Kiss Books
United States
About 1 year using the app
March 9, 2020

Works perfect. Integrates directly with active campaign. Allows me to synchronise all the data and run effective campaigns. I recommend.

Voice Recognition Australia
Australia
About 1 year using the app
June 17, 2021

ActiveCampaign is very good CRM platform and never disappointed! We use it to sync all our data from the store so we can properly segment and do some marketing automation with our customers!

MisterZampa
Italy
About 1 year using the app
Edited January 16, 2021

I am very happy with AC and its integration to Shopify. I have been using AC for email marketing automation since the beginning of 2020 (changing over from drip) and I am happy with the functionality. Getting the information from Shopify into AC means I can specifically target certain groups of customers, write cross- and upsell messages and tailor my email marketing to my customers. I also really appreciate AC's quick and helpful customer service.

Eva-Lotta's Shop
Germany
About 1 year using the app
April 20, 2020

It's really useful to set up automations and allows you to segment email subscribers in a very detailed way. Reporting is quite accurate too. In terms of their email builder, it's pretty intuitive and easy to use and they make it easy to customize your content for mobile. They few times I've had trouble, I was apple to get help through CS chat and resolve it within minutes. I'm happy with their product and would recommend it.

YUMi ORGANICS
Canada
About 1 year using the app
January 25, 2021

Active Campaign has always been my favorite email automation tool. I've used it on probably 4-5 different projects or businesses now. It's very DIY and you have a lot of control, so it's definitely more of an advanced tool but it's great because it allows you a lot more control than something like MailChimp.

Tire Paint Lettering Pens
United States
About 1 year using the app