Reviews (392)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email marketing and CRM capabilities, noting its seamless Shopify integration that enhances customer tracking and campaign management. Key features like automated emails, customer segmentation, and abandoned cart automations are praised for boosting customer engagement and sales. The app's continuous updates, along with quick and reliable customer support, further contribute to its effectiveness in business growth.

Edited September 21, 2020

I've been with AC (migrated from MailChimp) since 2017 and LOVE it.

I'm especially loving the new Pages feature.

AC is far easier than Infusionsoft and far beefier than ConvertKit. I can talk to my customers based on their interests, what pages they visit on my site, and what they purchase. AC has been around long enough to have so many kinks worked out and also has the customer support to keep giving me what I need when I need it.

I HIGHLY recommend it.

MadeOn Skin Care
United States
About 5 years using the app
March 10, 2020

We've been using this for a few months and we love it! Tags and data easily transition from Shopify to ActiveCampaign. We'd highly recommend this app!

Bell Road Beef
United States
About 5 years using the app
April 28, 2020

With Active Campaign we were able to create the perfect automation for our business. Our CRM has improved by 100%.

Jooki
Belgium
About 5 years using the app
Edited February 22, 2021

We've been using this app for months. I love how it is able to sync all the transactions and abandonments data into their system. By setting up abandonment sequences in AC we've increased revenue by 5%, and we've added an additional 5% by segmenting our audience using other automations, which are one of AC's strong points.

HobbyistHaven
United States
Almost 5 years using the app
December 21, 2020

We use this app to send marketing emails about new sales and deals. Super easy to use and very user friendly.

The Cord Wrapper
United States
Almost 5 years using the app
April 19, 2021

AC has allowed us to recapture potential lost sales thru a cart abandonment sequence. I didn't realize how it was performing until I looked into the stats and was pleasantly surprised. We then added some question forms and embedded them in a funnel and the data we've been gathering has been incredibly eye opening. We are looking forward to now leverage the tool further and close more sales.

Running Is My Passport Store
United States
Almost 5 years using the app
March 6, 2020

Integration is very smooth and has worked without any significant hiccups since implementing. This has been beneficial for our business in many ways.

Avatar Nutrition
United States
Almost 5 years using the app
April 28, 2020

We love ActiveCampaign! The integration allows us to easily track and manage our different Shopify instances and implement advanced email automations.

Notion
United States
Almost 5 years using the app
March 10, 2020

ActiveCampaign made the transition from Mailchimp a breeze. Our brand was leaving 2 services behind that served different purposes to use only ActiveCampaign. Our account reps have been great at answering all of our questions. My biggest area of improvement would be to add in more contemporary templates and make the drag and drop feature when building out campaigns a little less clunky. However, I will say that our deliverability rate has improved exponentially so, if my only complaint is a minor aesthetic one - I'll take it! :) Thank you for all of the assistance.

Orchard Corset
United States
Almost 5 years using the app
Edited December 17, 2020

We've used several similar services and AC is by far the best. App is easy to use and integrates well.

Store For The Dogs
United States
Over 4 years using the app