Reviews (392)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email marketing and CRM capabilities, noting its seamless Shopify integration that enhances customer tracking and campaign management. Key features like automated emails, customer segmentation, and abandoned cart automations are praised for boosting customer engagement and sales. The app's continuous updates, along with quick and reliable customer support, further contribute to its effectiveness in business growth.

March 6, 2020

This is a fantastic integration to automate responses to your customers before and after their purchases. A MUST for retail, tech or service based business. Enjoy!

Sports Performance
United States
About 6 years using the app
Edited December 22, 2020

This app has been great to merge the order info and eCommerce from Shopify with the ease and functionality of Active Campaigns. I love having a one-stop-shop with Active, and the customer service is always top-notch which is crucial as a small business. Overall, I can't imagine running our business without it. It has been a critical part of our success.

BREVENA LABORATORIES, LLC
United States
Over 5 years using the app
April 22, 2020

We switched to Active Campaign around a year ago and we love it! The automations are super useful and designing emails is now an easy process too. Highly recommend.

Mr Jones Watches
United Kingdom
Over 5 years using the app
April 22, 2020

Love this app, it connects my Active Campaign account to Shopify so I can really see what email campaigns work for us and which ones I really need to work on on my end. Way better than Mail Chimp or Infusionsoft.

Dojo Muscle
United States
Over 5 years using the app
March 27, 2020

I have been using ActiveCampaign with Shopify for thousands of leads, and I have been impressed with how seamlessly they integrate.

Pharaoun Cocktail Rings
United States
Over 5 years using the app
March 12, 2020

This app ties my email marketing and automation to Shopify so it's almost like one platform instead of 2. Abandoned cart emails, cross sells, upsells, and more are easy to set up. But since ActiveCamapaign is much more robust AND easy to use than other ESPs/marketing automation, it's exactly what I needed. In the past I had to use expensive and clunky 3rd party software to connect Infusionsoft with my store and that was terrible. I've been using this app for over a year before it was listed on the app store, so I can tell you it's definitely useful and reliable.

Suzy Cohen
United States
Over 5 years using the app
Edited September 21, 2020

I've been with AC (migrated from MailChimp) since 2017 and LOVE it.

I'm especially loving the new Pages feature.

AC is far easier than Infusionsoft and far beefier than ConvertKit. I can talk to my customers based on their interests, what pages they visit on my site, and what they purchase. AC has been around long enough to have so many kinks worked out and also has the customer support to keep giving me what I need when I need it.

I HIGHLY recommend it.

MadeOn Skin Care
United States
About 5 years using the app
March 10, 2020

We've been using this for a few months and we love it! Tags and data easily transition from Shopify to ActiveCampaign. We'd highly recommend this app!

Bell Road Beef
United States
About 5 years using the app
April 28, 2020

With Active Campaign we were able to create the perfect automation for our business. Our CRM has improved by 100%.

Jooki
Belgium
About 5 years using the app
Edited February 22, 2021

We've been using this app for months. I love how it is able to sync all the transactions and abandonments data into their system. By setting up abandonment sequences in AC we've increased revenue by 5%, and we've added an additional 5% by segmenting our audience using other automations, which are one of AC's strong points.

HobbyistHaven
United States
Almost 5 years using the app