Reviews (391)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its CRM and email marketing capabilities, noting significant business growth and revenue enhancement after switching from other platforms. The seamless Shopify integration and automation features, such as abandoned cart emails, are particularly valued for their time-saving benefits. Customizable templates and customer segmentation tools are also praised for boosting targeted marketing efforts. Additionally, the ability to track customer interactions provides insightful campaign performance data. Merchants appreciate the user-friendly interface, smooth daily operations, and the responsive customer support team, describing the app as stable and reliable for business operations.

October 8, 2021

Having worked with countless marketing automation and email tools, I can honestly say that ActiveCampaign cannot be beat. They've created the most intuitive, easy-to-use, yet still powerful marketing automation platform for small and medium businesses. Best of all, the integration into Shopify is so, SO easy, and has made my life incredibly easy. Email distributions, automations, customer tracking and more...I really cannot say enough quality things about AC!

Sip Yours
United States
12 months using the app
October 10, 2021

Alt Customs utilizes Active campaign for all of our customer add campaigns. The amount of tools is 2nd to none, and this helps us determine how and when to send the next campaign. 10/10 Recommend

Gaming Keyboards
United States
12 months using the app
July 28, 2021

I really enjoy ActiveCampaign. The customer support is excellent and so are the tutorial videos and training they offer

Natural Benefit
United Kingdom
12 months using the app
January 25, 2021

So far, my new Shopify integration with Active Campaign is working just as I need it to. I've been using AC for well over 6 years, and it's done everything I need it to (and I'm pretty sure more than I ever could)!

Bryan Reeves
United States
12 months using the app
December 31, 2021

Hello !
Great app, fully do the job I need Using AC x Shopify for ~1 year from now and it’s awesome.

Elevate
France
12 months using the app
November 19, 2022

We use Active Campaign to manage the customer experience for those who purchase our books through Shopify as well as purchase our courses through Thinkific. The integration between Shopify and Active Campaign is perfect. It took almost zero time to set it up and I can do all sorts of automations to engage with customers based on their product purchases.

Coach22 Bookstore
United States
12 months using the app
Edited October 8, 2021

Great app to automate my email marketing I use Active campaign all the time to automate my emails. They have really good reporting and their support team is exceptional. I wish it was a little bit more flexible on the graphic design options when designing a completely custom email from scratch. The abandoned cart is powerful and the competitive advantage I see on active campaign over others is that they give you a lot of support calls so you become skilled at using the software.

tigresport
Mexico
11 months using the app
December 14, 2020

An excellent app in combination with Shopify. A great integration and very useful data, easy to set up campaigns and automations to get more sales.
Great way to split customers preference with tags and specify products to like to the best opening rate. Very happy with this!

Magik Muzik Shop
Netherlands
11 months using the app
June 3, 2021

ActiveCampaign is perfect for us. Our sales team uses it to track, validate, and work with leads. We owe a large chunk of our yearly revenue to the ease of automations and pipelines that ActiveCampaign provides. We also use ActiveCampaign for our email marketing- we've found it to have all the features we need, at a price that's perfect for us.

Hot Cup Factory
United States
11 months using the app
July 12, 2021

We have been using AC for years before even connecting it to our Shopify store. they clearly have been listening to the marketplace as many new features were added along the way (lots of automations, landing pages tools, forms etc...all necessary tools to create content and capture emails to be pushed into lists/automations etc...). Customer service is always prompt and helpful, they also have regular webinars on their updates. It is much more than your entry level email tool (Mailchimp...). It works for us so we keep adding integrations with our online assets and do our best to automate everything that can be!

Olloïs
United States
11 months using the app