Reviews (391)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its CRM and email marketing capabilities, noting significant business growth and revenue enhancement after switching from other platforms. The seamless Shopify integration and automation features, such as abandoned cart emails, are particularly valued for their time-saving benefits. Customizable templates and customer segmentation tools are also praised for boosting targeted marketing efforts. Additionally, the ability to track customer interactions provides insightful campaign performance data. Merchants appreciate the user-friendly interface, smooth daily operations, and the responsive customer support team, describing the app as stable and reliable for business operations.

Edited March 17, 2021

I used Active Campaign to allow me to sleep at night. I was the only employee in our company and Active Campaign lets you use additional users for free! Now I can hire customer service help. Thank you!

History by Mail
United States
9 months using the app
March 6, 2020

This app helps me with integrating through emails that have ordered through our shopify store. Love it!

The Dirty Cookie
United States
9 months using the app
July 23, 2021

We are using AC within our shopify store seamlessly. Our store is a little bit more complicated as it includes other 3rd party apps AC needs to speak to and there is a TON of automations and tagging campaigns setup. We're very happy with the experience and especially the customer service. Thank you!

Prinvy
United States
9 months using the app
Edited September 22, 2020

I want to recommend this app since it does help us save a lot of time managing all the subscribers' information. We was used to be in the Woocommerce. When transferring to a new platform, Shopify, the last thing to see is we lost all of our previous customer's information. AC had helped us easily import and feed all the information that we need.

VitalityBone
United States
9 months using the app
April 23, 2020

Great app for getting your shop data into ActiveCampaign. Easy to make email marketing flows based on Shopify Behaviour.

shop.veo.co
Denmark
9 months using the app
March 6, 2020

I believe ActiveCampaign is currently the best tool in the market for email automation. I wish it was a bit cheaper, but it's worth it. I was previously on Campaign Monitor, then Autopilot. I switched to AC after one of the worst customer experiences I've ever had with the deceptive people at Autopilot, best decision ever! AC is much better, better features, less work. Never had to call customer support because the product just works.

Cursos ttamayo
Mexico
9 months using the app
December 15, 2021

This app was super helpful in integrating and segmenting my customers into our Active Campaign email platform in order to use advanced segmentation in our marketing efforts! Would recommend.

Gridiron Football
United States
9 months using the app
December 31, 2021

I use the ActiveCampaign marketing automation to engage with customers who are new to my shop which has helped me to start to build brand loyalty for my brand new course shop on Shopify. My favorite thing is the fact that AC already had a bunch of premade automations that I could customize and make my own.

Booked & Banked
United States
9 months using the app
June 3, 2021

We are a huge fan of ActiveCampaign and this app did not disappoint! We use it to sync all our data from the store so we can properly segment and do some marketing automation with our customers!

minigreengarden
United States
8 months using the app
March 8, 2020

We had a great experience with Active Campaign. It was easy to connect to our Shopify store and the variety and type of campaigns that you can create with it is great. Really good value overall.

Tripulse
Sweden
8 months using the app