Reviews (391)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its CRM and email marketing capabilities, noting significant business growth and revenue enhancement after switching from other platforms. The seamless Shopify integration and automation features, such as abandoned cart emails, are particularly valued for their time-saving benefits. Customizable templates and customer segmentation tools are also praised for boosting targeted marketing efforts. Additionally, the ability to track customer interactions provides insightful campaign performance data. Merchants appreciate the user-friendly interface, smooth daily operations, and the responsive customer support team, describing the app as stable and reliable for business operations.

August 25, 2021

Active Campaign helps me automate all my emails to my customers with newsletters, and I also use the auto-responders to new contacts to let them know my store details and have a link to research and remember me by.

Business Manuals Made Easy
Australia
8 months using the app
Edited February 19, 2021

Great Experience and excellent value. Have been using the tool for some considerable time - it focuses on its strengths and does it brilliantly.

The Diligent Eye Vault
United Kingdom
8 months using the app
March 11, 2020

I love this AC and the integration into Shopify. It works as designed. I would highly recommend the AC+Shopify integration for your business.

Scratch Stick
United States
8 months using the app
Edited March 11, 2020

Easily added purchase points in my automations and was able to keep customer funnel streamlined. Very easy to use!

Percolate Kitchen
United States
8 months using the app
December 13, 2021

The app works well for us. Data is synced automatically in ActiveCampaign and provides the team with all they need to know without logging in to Shopify.

Clubmate
United Kingdom
7 months using the app
Edited July 14, 2021

Use AC for all our email and automation sequences. Highly recommended and super powerfull technology with amazing support, thanks!

Wundergarten
Germany
7 months using the app
March 13, 2020

If you use Active Campaign you will love the app integration, syncs everything and gives you powerful automation tools to increase sales

Flipstik -- Defy Gravity
United States
7 months using the app
Edited December 17, 2020

We've used several similar services and AC is by far the best. App is easy to use and integrates well.

Store For The Dogs
United States
7 months using the app
January 26, 2021

After lots of trials and errors, and trying many other apps, Active Campaign has been our last stop and we are very pleased with it. We like how it offers many solutions (pop up, mail automation, conversations) but what makes it really special is the customer service. They are kind and they are very quick to get back to you. They really try their best to offer solutions. We are really happy that we made the switch to Active Campaign.

Colive
United States
7 months using the app
January 25, 2021

I use Active Campaign to do the delivery of my products on Shopify—and it is freaking awesome. Never have issues with undelivered emails, my products are delivered as I want, the deep integration is AMAZING, and of course, ActiveCampaign excels in customer service. Cannot say enough good things about it.

KCWriting
United States
7 months using the app