Reviews (391)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its CRM and email marketing capabilities, noting significant business growth and revenue enhancement after switching from other platforms. The seamless Shopify integration and automation features, such as abandoned cart emails, are particularly valued for their time-saving benefits. Customizable templates and customer segmentation tools are also praised for boosting targeted marketing efforts. Additionally, the ability to track customer interactions provides insightful campaign performance data. Merchants appreciate the user-friendly interface, smooth daily operations, and the responsive customer support team, describing the app as stable and reliable for business operations.

January 12, 2021

Awesome app. Wasn't sure how it would work with my current integrations, but it worked great! Easy to set up & and easier to automate.

Triumph Systems
United States
6 months using the app
February 22, 2021

ActiveCampaign has been an incredibly helpful tool. I've been using much more simplistic email hosting providers in the past, but AC's functionality has allowed me to explore and implement much more unique and impactful marketing strategies. I'd fully recommend them to any eCommerce owner.

ThinkOrScript
United States
6 months using the app
Edited March 30, 2020

I love this app. I was struggling with all sorts of zaps and this app has simplified so much. I definitely recommend it.

StrongMindSports
United States
6 months using the app
July 16, 2021

Have been using ActiveCampaign since 2018 and we recently migrated from a WordPress website to Shopify. Seamless transition and integrates really well. Excellent tool!

Freedom Electric Marine
United States
6 months using the app
September 6, 2021

It works really well! It even tracks all the sales that came as a result of an email campaign, which is really helpful

GrassGreen
South Africa
6 months using the app
December 15, 2021

Super impressed with Active Campaign. The tools are so powerful there is very little we can't do. The account management support is really useful as well to help us achieve our goals. We migrated from Mailchimp and were looking for something with a much better interface and behaviour-led automations. Having looked into loads of suppliers, we comfortably chose Active Campaign, and have since recommended it to other businesses. On a basic level it is very powerful, but once you hook into the API it is even better. One negative... no site pop-ups. Bit weird for such a big system, but I have been assured they are coming!

Treasure Trails
United Kingdom
6 months using the app
January 12, 2021

I have used this app at least once a month to send out emails and promotions. This app has done a great job collecting new emails for me. The customer service is quick to respond and work with you anytime you have any questions on anything and is very helpful. The only thing I wish is that it would be a little more clear when new people are added so you can make sure you add them to the email list to send to, but it hasn't been too big of a deal. Overall this app has been great, and I haven't even set up all the features that it can do! I did get offered a $25 gift card for leaving an honest review.

Easy Monthly Meals
United States
6 months using the app
June 1, 2021

Just wanted to thanks ActiveCampaign team for the great job they made. I did not know which app to use for emailing my customers, prospects and lead. I took contact with the customer service and they guide me throw to make good decision. In the beginning I wanted the cheapest plan but they told me that with the professional plan was better because I had an onboarding following that help me a lot to use the platform. Also I download the 7 emails series booklet which teach me the level of awareness to write the correct email to the correct person. All that was Great experience ! and make me to amortize the costs very quick. Take your time and learn with them you will not regret it.

Vaitsi Cosmetics
Greece
5 months using the app
Edited January 13, 2021

I have been using the integration for already six months and it works flawlessly. I'm able to track my customers in ActiveCampaign and deliver customized email campaigns to them easily. I highly recommend this integration to all Shopify users.

CORE
Germany
5 months using the app
May 28, 2021

Great automation for all your email needs. Really trouble free integration and very good support and learning resources.

Olde Naples Chocolate
United States
5 months using the app