Reviews (391)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and robust CRM capabilities, noting improvements in email marketing and customer relations. They value the automation recipes, segmentation, and tracking features, along with user-friendly setup and effective customer support. The app is also praised for its beautiful email templates, powerful automation for abandoned cart recovery, high email deliverability, and continuous feature updates.

Edited February 22, 2021

BEST EMAIL TOOL OUT THERE: I have used most of the other email platforms and I haven't been able to find one that compares to ActiveCampaign. The tools and the data that can be derived from this platform for the price that they offer really is as good as I have ever found.

Highlinesportinggoods
United States
4 months using the app
December 12, 2020

ActiveCampaign has really helped me work efficiently and in an organized manner. Very easy to use platform and great customer service.

myAir Super-plant Bars
United States
4 months using the app
March 10, 2020

Our team has gone through different email automation companies & ActiveCampaign is by far the best. The integration with Shopify was simple to install & we're happy with how things have worked out.

The Boutique Hub
United States
4 months using the app
Edited October 22, 2020

We recently converted to selling retail through Shopify, and added on the Shopify app within the ActiveCampaign platform as well. It has worked flawlessly and we have no complaints!

Milwaukee Food & City Tours
United States
4 months using the app
Edited July 26, 2021

Our sales team use this app when looks for the lead information and shopping behavior in our store. Is very user friendly and Shopify and Active Campaign works very well together. Help us to make campaigns related with shopping interests of our leads. We totally recommend it.

CODET Vision Institute
Mexico
4 months using the app
Edited January 25, 2021

I am very impressed with Active Campaign and ALL of the integrations available. Shopify is just one of the many that we use for our company. I love how it allows us to see purchase data in the user profile and send targeted campaigns to our clients who have already purchased or still need to complete their purchase. I highly recommend AC for Marketing Automation.

Covered Six Gear
United States
4 months using the app
November 10, 2020

Active Campaigns is a very robust program that would fit any companies business needs. I am particularly fond of the automations because once they are set up they are 'plug and play' saving a large amount of time in my work schedule. I love the pre built templates as well as the build from scratch. They are user friendly and they are fresh looking. I much prefer this platform the the previous CRMs I have used in the past. The only thing I would recommend is giving yourself a good portion of time to learn the platform because there is quite a large learning curve.

Artrageous Store
United States
4 months using the app
February 19, 2021

I've been using ActiveCampaign in my email marketing for years in other businesses, and this integration makes marketing ecom stores so much more powerful. AC seems to continually improve their product so I know I have the tools to make sure my customers always get the most relevant emails for them. Highly recommended.

OwlEnvy
United States
4 months using the app
June 17, 2022

Very strong for automations, integrates with lots of apps and they're constantly updating the platform - new email builder is great.

ICMPLondon
United Kingdom
4 months using the app
April 19, 2021

We love ActiveCampaign. The automations system is excellent, the platform in general is super easy to use, and we've been able to implement many drip campaigns that have been quite successful. Plus, the customer service is A+.

Cubitt
United States
4 months using the app