Reviews (391)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and robust CRM capabilities, noting improvements in email marketing and customer relations. They value the automation recipes, segmentation, and tracking features, along with user-friendly setup and effective customer support. The app is also praised for its beautiful email templates, powerful automation for abandoned cart recovery, high email deliverability, and continuous feature updates.

Edited November 11, 2021

ActiveCampaign is the best email marketing automation tool I´ve seen. It´s Easy to use, yet very powerful.

LOLO Jamón Ibérico
Spain
3 months using the app
March 10, 2020

We've been using this for a few months and we love it! Tags and data easily transition from Shopify to ActiveCampaign. We'd highly recommend this app!

Bell Road Beef
United States
3 months using the app
September 21, 2020

I use this app all the time for my online courses and it works great. Pretty simple to use too even for a novice like me.

Court Reporters CEUS
United States
3 months using the app
February 9, 2022

I needed some help to get set up, but once that is complete, there is so much functionality to AC, really powerful for marketing funnels.

Lancaster & Cornish
United Kingdom
3 months using the app
November 1, 2021

We recently switched to ActiveCampaign to better automated our sales process. As a non-profit their resources and automations have been incredibly helpful in saving us time. Also we were able to connect two separate shopify sites which consolidated our data and made it easier to segment customers/donors. We love this app.

Grand River Hospital Foundation
Canada
3 months using the app
July 9, 2021

I used this for CRM, and it's pretty basic and easy to use. It has some pre-built automation templates for E-commerce stores.

Karaama
United Kingdom
3 months using the app
October 11, 2021

By having Shopify integrated with Active Campaign, it makes things a lot smoother for us at Empify. We can better serve our customers and better operate as a business. It is really effective!

Empify Store
United States
3 months using the app
December 18, 2020

Great tool to manage your mail marketing and online sales and cross all data and automate everything. I highly recommend both apps: shopify and Active Campaign. It is not cheap though.

BodegasOchoa
Spain
3 months using the app
January 23, 2021

Easy to install, very powerful backend that has so much customization ability. Looking forward to getting to know more of the functions and automating our client experience.

Paradise Valley Supply Co.
Canada
3 months using the app
January 27, 2023

Active campaign has allowed me to butter engage with my customers through email marketing. This is the only email marketing platform that I have used in my business, however, it is really effective. I don’t see myself exploring other systems outside of active campaign, because if it’s not broke…don’t fix it, right? Overall, great company and speedy customer service.

Ready Set Pack
United States
3 months using the app