Overall rating
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and advanced automation capabilities. They value the ability to track customer behavior, automate emails accordingly, and segment customers for targeted marketing. The CRM and reporting features are praised for providing valuable insights and managing customer relationships effectively. Many reported improved email marketing results after adopting this app, commending its advanced features. The customer service is also noted for its responsiveness and helpfulness.

February 9, 2022

I needed some help to get set up, but once that is complete, there is so much functionality to AC, really powerful for marketing funnels.

Lancaster & Cornish
United Kingdom
3 months using the app
November 1, 2021

We recently switched to ActiveCampaign to better automated our sales process. As a non-profit their resources and automations have been incredibly helpful in saving us time. Also we were able to connect two separate shopify sites which consolidated our data and made it easier to segment customers/donors. We love this app.

Grand River Hospital Foundation
3 months using the app
July 9, 2021

I used this for CRM, and it's pretty basic and easy to use. It has some pre-built automation templates for E-commerce stores.

United Kingdom
3 months using the app
October 11, 2021

By having Shopify integrated with Active Campaign, it makes things a lot smoother for us at Empify. We can better serve our customers and better operate as a business. It is really effective!

Empify Store
United States
3 months using the app
December 18, 2020

Great tool to manage your mail marketing and online sales and cross all data and automate everything. I highly recommend both apps: shopify and Active Campaign. It is not cheap though.

3 months using the app
January 23, 2021

Easy to install, very powerful backend that has so much customization ability. Looking forward to getting to know more of the functions and automating our client experience.

Paradise Valley Supply Co.
3 months using the app
January 27, 2023

Active campaign has allowed me to butter engage with my customers through email marketing. This is the only email marketing platform that I have used in my business, however, it is really effective. I don’t see myself exploring other systems outside of active campaign, because if it’s not broke…don’t fix it, right? Overall, great company and speedy customer service.

Ready Set Pack
United States
3 months using the app
January 25, 2021

I use this app to help me with crm and email automation. It has greatly helped my business and saved us time. It lets me use my time to do what I do best and not worry about automations. I highly recommend it.

Booty by Beyanka
3 months using the app
December 21, 2020

It's a great tool and easy to use. I would recommend it to any business! We've successfully pivoted during covid.

AAA Hudson Valley
United States
3 months using the app
June 7, 2021

Active Campaign has been great. Customer service is top notch and it works integrates perfectly with Shopify. It makes automation simple.

United States
2 months using the app