Reviews (391)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its CRM and email marketing capabilities, noting significant business growth and revenue enhancement after switching from other platforms. The seamless Shopify integration and automation features, such as abandoned cart emails, are particularly valued for their time-saving benefits. Customizable templates and customer segmentation tools are also praised for boosting targeted marketing efforts. Additionally, the ability to track customer interactions provides insightful campaign performance data. Merchants appreciate the user-friendly interface, smooth daily operations, and the responsive customer support team, describing the app as stable and reliable for business operations.

November 10, 2020

Active Campaigns is a very robust program that would fit any companies business needs. I am particularly fond of the automations because once they are set up they are 'plug and play' saving a large amount of time in my work schedule. I love the pre built templates as well as the build from scratch. They are user friendly and they are fresh looking. I much prefer this platform the the previous CRMs I have used in the past. The only thing I would recommend is giving yourself a good portion of time to learn the platform because there is quite a large learning curve.

Artrageous Store
United States
4 months using the app
Edited December 10, 2020

Love this app and its integration to ActiveCampaign. It makes it easy to track purchases, add products to emails (my favorite feature!), create segmented lists, and track your customer's journey throughout your website. The only reason I'm not giving it 5 stars is because it doesn't add the customer's mailing address into your ActiveCampaign account, whereas other CRM-Shopify integrations have, which was a nice bonus.

Swax Lax LLC | An Official Training Partner of US Lacrosse
United States
Over 4 years using the app
February 19, 2021

I've been using ActiveCampaign in my email marketing for years in other businesses, and this integration makes marketing ecom stores so much more powerful. AC seems to continually improve their product so I know I have the tools to make sure my customers always get the most relevant emails for them. Highly recommended.

OwlEnvy
United States
4 months using the app
June 17, 2022

Very strong for automations, integrates with lots of apps and they're constantly updating the platform - new email builder is great.

ICMPLondon
United Kingdom
4 months using the app
April 19, 2021

We love ActiveCampaign. The automations system is excellent, the platform in general is super easy to use, and we've been able to implement many drip campaigns that have been quite successful. Plus, the customer service is A+.

Cubitt
United States
4 months using the app
Edited November 11, 2021

ActiveCampaign is the best email marketing automation tool I´ve seen. It´s Easy to use, yet very powerful.

LOLO Jamón Ibérico
Spain
3 months using the app
March 10, 2020

We've been using this for a few months and we love it! Tags and data easily transition from Shopify to ActiveCampaign. We'd highly recommend this app!

Bell Road Beef
United States
3 months using the app
August 24, 2021

We love how easy the templates are to use and the creative designs that appeal to our customers. We appreciate the flow and funnelling.

Valour Sport
Australia
About 4 years using the app
September 21, 2020

I use this app all the time for my online courses and it works great. Pretty simple to use too even for a novice like me.

Court Reporters CEUS
United States
3 months using the app
February 9, 2022

I needed some help to get set up, but once that is complete, there is so much functionality to AC, really powerful for marketing funnels.

Lancaster & Cornish
United Kingdom
3 months using the app