Reviews (391)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its CRM and email marketing capabilities, noting significant business growth and revenue enhancement after switching from other platforms. The seamless Shopify integration and automation features, such as abandoned cart emails, are particularly valued for their time-saving benefits. Customizable templates and customer segmentation tools are also praised for boosting targeted marketing efforts. Additionally, the ability to track customer interactions provides insightful campaign performance data. Merchants appreciate the user-friendly interface, smooth daily operations, and the responsive customer support team, describing the app as stable and reliable for business operations.
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I use Active Campaign as my CRM after switching from Drip. There is NO comparison! It integrates seamlessly and easily with Shopify to nurture and enhance the customer relationship and experience.
I have used AC for 5 years and have spent lots of time talking with staff about tools and have learned so much! I am asking for new tools and they listen and sometimes implement them for me. great company
We've been using activecampaign's deep integration with Shopify since the start. It provides great workflow benefits, especially for contact automations, cross sell to customers, and cart abandonment processes,and support has been excellent.
I've used a few different email platforms and so far we really enjoy ActiveCampaign. It is on the pricier side but you get a lot of features which are unique to the service. I also enjoy that they're constantly innovating and releasing new features. I would recommend this for more established businesses.
Highly Recommend:
I have really liked Active Campaign and what it is allowing me to do with my Shopify store. I can automate emails to go out, which saves me a lot of time & energy. The staff is super supportive & responsive which means a lot.
I was given an incentive to do this review, but my review is honest. I’ve only had one minor glitch and it was dealt with swiftly. I highly recommend this to anyone. Worth every penny!
We use this app to re-market to our customers, and build our database. The app is easy to use and integrates well with our Shopify store. The only limitation we find with Active Campaign is that we cannot track customers who do not have an email address (we have a few customers that do not actually have emails). On the whole, however, the app is so easy to use and it really increases our productivity.
Excellent app. We've been using it for about 4 years now. We used Mailchimp previously but as our business has grown we needed a more robust email platform. It's really easy to tag customers and break them out into segments. The automations are also great. AND it costs less than Mailchimp did. Can't say enough good things!
I have used Mailchimp and Klaviyo before changing to ActiveCampaign.
In my opinion, ActiveCampaign is equivalent to Klaviyo and better than MailChimp in terms of functionalities.
Regarding price, as I send at least one email per day to my mailing list (and as MailChimp was charging me for the number of emails I sent), ActiveCampaign is way more affordable then any of the two other options, I am currently spending roughly half what I used to spend with MailChimp and Klaviyo.
Price was the main reason I changed from MailChimp to ActiveCampaign and I a glad I did because in terms of functionality it is also much better.
AC has great functionalities and the customer support is amazing! They integrate easily with Shopify and make our customer experience more personalized.
The app is a really simple and effective way of integrating shopify and customer details to ActiveCampaign for better customer management and marketing needs.
Extremely user-friendly and the ActiveCampaign team offers great support.