Reviews (391)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and robust CRM capabilities, noting improvements in email marketing and customer relations. They value the automation recipes, segmentation, and tracking features, along with user-friendly setup and effective customer support. The app is also praised for its beautiful email templates, powerful automation for abandoned cart recovery, high email deliverability, and continuous feature updates.

December 21, 2020

It's a great tool and easy to use. I would recommend it to any business! We've successfully pivoted during covid.

AAA Hudson Valley
United States
3 months using the app
June 7, 2021

Active Campaign has been great. Customer service is top notch and it works integrates perfectly with Shopify. It makes automation simple.

18STRONG
United States
2 months using the app
Edited October 22, 2020

I used this app to automate the process of keeping up with customers and allowing them to have the most informed and easy experience shopping with us. Having templates pre-built for instances such as leaving the cart, or unfinished order allows us to make the most of each customer. Another awesome way to use active campaigns automation is triggering informative emails to be sent based on the products that a customer would buy, even showing interest in!

Medical Procedures of Wisconsin
United States
2 months using the app
January 26, 2021

This app is fine. Does what it should do. Active Campaign is best. It sends all customer data to active campaign and from there we import it also to salesforce. So cannot go wrong with it.

veterinary.shop LP
United States
2 months using the app
September 25, 2022

Ich arbeite sehr gern mit Active Campaign. Ich kann meine Newsletter Leser gruppieren, Tunnel aufbauen, Mails an die passenden Kund*innen schicken und so mein Business aufbauen. :)

Hej Hanni
Germany
2 months using the app
December 23, 2020

Really simple and powerful integration! Just with a couple clicks the shop is directly connected to the whole AC Ecosystem!

Reboots FR
Germany
About 2 months using the app
September 23, 2022

Syncs my store contacts and activity to Active Campaign. Keeps track of purchases. I like that it has historical sync for past orders. Great tool. Shopify + Active Campaign for the win!

Trinity House Publishers, Incorporated
United States
About 2 months using the app
September 30, 2021

I've used Active Campaign for a couple of years now. It is a tough software to beat when you consider the functionality that you get at a very fair price. I would highly recommend it to any business that wants to provide a custom experience for their customers while automating a lot of the segmentation and steps in the customer journey.

Mak and Kyle
United States
About 1 month using the app
May 27, 2021

I love how well this app integrates with my Shopify store. There are still some features I'd like, but it's pretty seamless out of the box and if there are issues, support is amazingly responsive.

Animus Press
United States
About 1 month using the app
January 22, 2023

Our experience with Activecampaign thus far has been great. The support is helpful and prompt, and the platform has endless capabilities and analytics. Excited for the potential with Activecampaign!

Pinup Coffee Co
United States
About 1 month using the app