Reviews (391)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its CRM and email marketing capabilities, noting significant business growth and revenue enhancement after switching from other platforms. The seamless Shopify integration and automation features, such as abandoned cart emails, are particularly valued for their time-saving benefits. Customizable templates and customer segmentation tools are also praised for boosting targeted marketing efforts. Additionally, the ability to track customer interactions provides insightful campaign performance data. Merchants appreciate the user-friendly interface, smooth daily operations, and the responsive customer support team, describing the app as stable and reliable for business operations.

December 17, 2020

The app is great. It definitly works great with Shopify. If you're looking to work with automations, ActiveCampaign is the best option.

BRAVEMAN LEATHER GOODS
Brazil
About 4 years using the app
November 1, 2021

We recently switched to ActiveCampaign to better automated our sales process. As a non-profit their resources and automations have been incredibly helpful in saving us time. Also we were able to connect two separate shopify sites which consolidated our data and made it easier to segment customers/donors. We love this app.

Grand River Hospital Foundation
Canada
3 months using the app
July 27, 2021

We use this as our main CRM tool. We are able to segment our entire customer list based on what the customer does. for instance, if they buy certain coupon codes, discounts, upsells, down sells. If you keep all this data about the customer by tagging them, you can really tell a lot about the customers' behaviors and market to them the way they like. It's better sales for you and less annoying to the customers.

EnduroSport
United States
About 4 years using the app
July 9, 2021

I used this for CRM, and it's pretty basic and easy to use. It has some pre-built automation templates for E-commerce stores.

Karaama
United Kingdom
3 months using the app
October 11, 2021

By having Shopify integrated with Active Campaign, it makes things a lot smoother for us at Empify. We can better serve our customers and better operate as a business. It is really effective!

Empify Store
United States
3 months using the app
December 18, 2020

Great tool to manage your mail marketing and online sales and cross all data and automate everything. I highly recommend both apps: shopify and Active Campaign. It is not cheap though.

BodegasOchoa
Spain
3 months using the app
January 15, 2021

We use the software mainly to send out informative emails, haven't much done the automatic part yet. The reach of the emails is good (won't go to spam like in some platforms).

THERA
Finland
Over 3 years using the app
January 23, 2021

Easy to install, very powerful backend that has so much customization ability. Looking forward to getting to know more of the functions and automating our client experience.

Paradise Valley Supply Co.
Canada
3 months using the app
Edited May 4, 2021

The more we use automation, the smarter is our job! Don't work hard anymore, but easier thanks to AC

My Cooking Box
Italy
Over 3 years using the app
October 15, 2021

Links well with the Shopify store making triggers and automations simple. Would like to see more integration with products and collections similar to MailChimp though. Overall great customer service, and worth the price.

Sweat Society
Canada
Over 3 years using the app