Reviews (392)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email marketing and CRM capabilities, noting its seamless Shopify integration that enhances customer tracking and campaign management. Key features like automated emails, customer segmentation, and abandoned cart automations are praised for boosting customer engagement and sales. The app's continuous updates, along with quick and reliable customer support, further contribute to its effectiveness in business growth.

April 19, 2021

We love ActiveCampaign. The automations system is excellent, the platform in general is super easy to use, and we've been able to implement many drip campaigns that have been quite successful. Plus, the customer service is A+.

Cubitt
United States
4 months using the app
August 24, 2021

We love how easy the templates are to use and the creative designs that appeal to our customers. We appreciate the flow and funnelling.

Valour Sport
Australia
About 4 years using the app
March 6, 2020

Good and robust email automation tool for Shopify. They'll help you get up and running with training etc. as required.

Smilelove Canada
Canada
About 4 years using the app
September 21, 2020

I use this app all the time for my online courses and it works great. Pretty simple to use too even for a novice like me.

Court Reporters CEUS
United States
3 months using the app
February 9, 2022

I needed some help to get set up, but once that is complete, there is so much functionality to AC, really powerful for marketing funnels.

Lancaster & Cornish
United Kingdom
3 months using the app
December 17, 2020

The app is great. It definitly works great with Shopify. If you're looking to work with automations, ActiveCampaign is the best option.

BRAVEMAN LEATHER GOODS
Brazil
About 4 years using the app
November 1, 2021

We recently switched to ActiveCampaign to better automated our sales process. As a non-profit their resources and automations have been incredibly helpful in saving us time. Also we were able to connect two separate shopify sites which consolidated our data and made it easier to segment customers/donors. We love this app.

Grand River Hospital Foundation
Canada
3 months using the app
July 27, 2021

We use this as our main CRM tool. We are able to segment our entire customer list based on what the customer does. for instance, if they buy certain coupon codes, discounts, upsells, down sells. If you keep all this data about the customer by tagging them, you can really tell a lot about the customers' behaviors and market to them the way they like. It's better sales for you and less annoying to the customers.

EnduroSport
United States
About 4 years using the app
July 9, 2021

I used this for CRM, and it's pretty basic and easy to use. It has some pre-built automation templates for E-commerce stores.

Karaama
United Kingdom
3 months using the app
September 1, 2021

Active Campaign is great – I love the functionality and how helpful their services are! I just wish this app weren't an extra cost on top of paying for both Shopify & Active Campaign alone. Thank you for this option though!

Cycles Journal
United States
Almost 4 years using the app