The Shopify App Store will have limited functionality due to scheduled maintenance on December 11 at 3:00pm UTC.
Overall rating
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, robust email marketing features, and valuable customer data. They praise its easy setup, affordability, and reliable performance. The automation features are particularly commended for their effectiveness in customer segmentation and targeted emails. Merchants value the ability to sync store contacts and track customer behavior. The customer service is generally considered helpful and responsive, and the onboarding process contributes to a positive user experience.

September 17, 2021

Active Campaign is incredibly useful and allows you to effectively target your audience with deep Shopify integration. It's an essential tool in our marketing department and the team at Active Campaign continually push the bar with new innovations. It is very reliable and has been a huge help in our business. The service is easy to use and the results are measurable and have provided us with great ROI.

Learning Roots USA
United Kingdom
28 days using the app
Edited March 5, 2021

I have used Active Campaign for a few years now and it has helped my business tremendously through automating welcome sequences, tracking what my followers signed up for, and keeping me well-organized. Now that I'm using Shopify as well, I am able to track exactly how much my customers spent and what they bought, which allows me to better serve them and offer them other products and services they might find helpful.

Board Game Design Course
28 days using the app
July 6, 2022

CRM app similar to Hubspot, or Zendesk, but with a focus on automated marketing campaigns. We tried this out, but found it did not meet our needs, which was more towards sales funnel. Pricing was reasonable, with consulting time built into the mid/higher tier plans. Good customer support.

United States
28 days using the app
August 19, 2021

Active Campaign has been very easy to navigate and use. Customer service experience has been very helpful too. Highly recommended!

Benjamin Barker Australia
28 days using the app
July 6, 2021

Active Campaign's deep integration with Shopify ensures a high level of control over our marketing automation aimed at improving our abandoned cart rates, as well as upselling and crossselling. The learning curve is very low and the service is great. I definitely recommend this tool.

Chateau Amsterdam
28 days using the app
Edited October 28, 2020

During trial I could connect with Shopify... Worked all perfectly well! wauwh... I became a paying custommer- (on the lite plan for a whole year) and then I couldnt connect with Shopify anymore. Alot of other options were suddenly also useless... huh?! .. After paying 109 euro or so - I suddenly didnt get any vallue?! Strange. Seems that the lite version is worth sh%t but they didnt tell me that anywhere.... After wasting my whole night I was done. Wanted to cancel the whole thing. What you think? They are going to keep their 109 euro for themself they tell me and after a year my info will be all gone and deleted. Lol... unbelievable. UPDATE @ 28-10-2020. Thanks for fast reply. You deserve an updated review ... I was just frustrated because of the amazing software- but I can't use it on the lite plan. You see me in the future, for now; thanks for the fast help and refund.

Muurschilderingen & illustraties | Lifebetweenplants
13 days using the app
ActiveCampaign replied October 26, 2020

Thank you for taking the time to share your experience and we're very sorry to hear that it wasn't up to standard! We've gone ahead and shared this with the team so that that they can take a look to make sure this is corrected. We're looking forward to making things right!

-Your friends at ActiveCampaign

September 4, 2021

The integrations works great, I was thinking to use Klaviyo, but AC does the same with better response rate and delivery rate.

12 days using the app