Reviews (391)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its CRM and email marketing capabilities, noting significant business growth and revenue enhancement after switching from other platforms. The seamless Shopify integration and automation features, such as abandoned cart emails, are particularly valued for their time-saving benefits. Customizable templates and customer segmentation tools are also praised for boosting targeted marketing efforts. Additionally, the ability to track customer interactions provides insightful campaign performance data. Merchants appreciate the user-friendly interface, smooth daily operations, and the responsive customer support team, describing the app as stable and reliable for business operations.

January 27, 2023

Active campaign has allowed me to butter engage with my customers through email marketing. This is the only email marketing platform that I have used in my business, however, it is really effective. I don’t see myself exploring other systems outside of active campaign, because if it’s not broke…don’t fix it, right? Overall, great company and speedy customer service.

Ready Set Pack
United States
3 months using the app
January 25, 2021

I use this app to help me with crm and email automation. It has greatly helped my business and saved us time. It lets me use my time to do what I do best and not worry about automations. I highly recommend it.

Booty by Beyanka
Canada
3 months using the app
December 21, 2020

It's a great tool and easy to use. I would recommend it to any business! We've successfully pivoted during covid.

AAA Hudson Valley
United States
3 months using the app
April 15, 2021

Great customer service, local to us in Australia. It's such a welcome change to the email app we used previously.

The Wholefood Collective
Australia
About 3 years using the app
June 7, 2021

Active Campaign has been great. Customer service is top notch and it works integrates perfectly with Shopify. It makes automation simple.

18STRONG
United States
2 months using the app
Edited October 22, 2020

I used this app to automate the process of keeping up with customers and allowing them to have the most informed and easy experience shopping with us. Having templates pre-built for instances such as leaving the cart, or unfinished order allows us to make the most of each customer. Another awesome way to use active campaigns automation is triggering informative emails to be sent based on the products that a customer would buy, even showing interest in!

Medical Procedures of Wisconsin
United States
2 months using the app
January 26, 2021

This app is fine. Does what it should do. Active Campaign is best. It sends all customer data to active campaign and from there we import it also to salesforce. So cannot go wrong with it.

veterinary.shop LP
United States
2 months using the app
December 17, 2020

Easy to set up and connect our shopify store to Active Campaign. While product confirmations still come out of shopify, our follow up automation series is neatly flowing. Plus the form set up is simple and great!

Zero Waste
United States
Almost 3 years using the app
September 25, 2022

Ich arbeite sehr gern mit Active Campaign. Ich kann meine Newsletter Leser gruppieren, Tunnel aufbauen, Mails an die passenden Kund*innen schicken und so mein Business aufbauen. :)

Hej Hanni
Germany
2 months using the app
March 8, 2020

The Active Campaign integration with Shopify is very simple and easy to use! Our business has benfited enormously from the integration between Active Campaign and Shopify. Would highly recommend.

The Good Meal Co
Australia
Over 2 years using the app