Reviews (391)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its CRM and email marketing capabilities, noting significant business growth and revenue enhancement after switching from other platforms. The seamless Shopify integration and automation features, such as abandoned cart emails, are particularly valued for their time-saving benefits. Customizable templates and customer segmentation tools are also praised for boosting targeted marketing efforts. Additionally, the ability to track customer interactions provides insightful campaign performance data. Merchants appreciate the user-friendly interface, smooth daily operations, and the responsive customer support team, describing the app as stable and reliable for business operations.
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The deep data that I am able to get from my prospects and customers is amazing! It's an added bonus that I can use ActiveCampaign as a CRM as well.
I have used this company a lot and am still learning how to utilize it for my Shopify store but I can tell you I love everything about Active Campaign! Easy set up, great staff, and super helpful if you need help!
Out of all the systems and backgrounds I've considered them one of the best decisions for my business!
We've been using Active Campaign since 2018. It's helped our business immensely by allowing continuous and direct "conversations" with our tens of thousands of leads in a seamless and engaging way. The main advantages we experience with Active Campaign:
- strong integration with hundreds of apps or services, allowing us to use the CRM as a hub for communication. This includes e-commerce with Shopify, forms with Typeform, Facebook Leads and Audiences, etc.
- easy to learn and use automation process - allowing to create simple rules that impact directly in our customer base, saving us hours of work and additionally guaranteeing timely contact.
- the ability to create simple forms, and simple landing pages, perfect for implementing new marketing campaigns all in one place. These are then easily linked to marketing automation campaigns.
- it's also easy to segment the leads in all forms and perspectives - which in turn allow for a segmented email automation process with high open rates. All in all we're very satisfiedw with AC and recommend it as an all-in-1 CRM and Marketing Automation tool.
Switching from MailChimp, I have experienced that ActiveCampaign has a lot more options for how to setup your automations/drip campaigns. For me, I love this because I can segment my audience as soon as they come in as a new subscriber and share information that they actually care to hear from me. Improves my subscriber retention and increase my sales! I also love that they offer free onboarding video calls to walk you through any questions that you may have. It was very helpful when learning how to properly setup the automations. Highly recommended!
After using Mailchimp for over 5 years, my switch to ActiveCampaign was a revelation. I can now see exactly how my customers interact with my website and marketing campaigns at every stage — and what results in the most sales. That's allowed me to hone my strategies in a way I never could before, while also saving me a lot of time. The automations (like abandoned cart emails, surveys, engagement tracking, and multi-email drip campaigns) have let me better understand what my customers want, so I can give them a great shopping experience. And the cherry on top? The integration was so easy to set up.
I have been running my small business for 7 years now. This past year was my highest revenue-generating year to date. What changed? I now have ActiveCampaign.
Fantastic app, links in really well with triggers, customer clicks and views and fast response times. Highly recommended
I've been using the ActiveCampaign app for a while. It's great that you can send automatic emails based on customer's behaviour and what they purchase. I also really like the ability to put this information into marketing emails so that it can customise the messages to what customers are interested in buying. All in all, it makes it selling easier.
The automation potential on this app is unreal. I can't say enough good things about it. It has helped us focus on marketing
I have been a long time ActiveCampaign user and the sync with our Shopify store has been great. You are able to do everything available on the more expensive email platforms for a fraction of the cost... AND typically more functionality. Definitely would recommend.
Active Campaign is an amazing piece of software. I have used it for years and they have rolled out so many new features over the years to help my business grow, from live chat, to deeper integration with Shopify, to even landing pages.
Active Campaign also has the best support and training of any CRM or Email Marketing app. We got excellent one-on-one training with their marketing experts, which made it so easily to monetize quickly.