Reviews (271)

Overall rating
4.4
Counts per rating level
  • 77% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this email marketing tool for its seamless Shopify integration, enhancing customer data management and automations. They appreciate its user-friendly interface, robust automation features like abandoned cart sequences, and effective CRM capabilities. The responsive customer support and continuous updates are also praised. Additionally, the ability to segment customers and personalize marketing efforts is valued for boosting sales and customer engagement.

March 9, 2020

Works great! Adds purchase data to email campaigns and creates new opportunities for email automations based on customer behavior in the shop.

Free the People
United States
Over 1 year using the app
Edited January 27, 2021

This is a big step up in utility, complexity, granularity and (most importantly) ROI from our last email marketing tool. As sophisticated and robust as automations are the interface is reasonably intuitive, and support has been excellent with trouble-shooting. We've not gotten close to the limits of what AC can do, which strangely makes us wonder if what we have managed to map out is indeed the best, most efficient way to get to across any goal line. So, there may be a few redundancies in our automations, but they still work just fine so we've stopped being afraid to wade in and add actions and conditions.

Brooklyn Copper Cookware
United States
Over 1 year using the app
July 28, 2021

ActiveCampaign has been an integral part of our overall marketing strategy and has helped drive leads, revenue, and new customers to our business. I highly recommend ActiveCampaign Email Marketing Automation for every business looking to level up their email marketing strategy!

Sphero
United States
Over 1 year using the app
June 26, 2022

Activecampaign is probably the most powerfull and complete CRM to have fully integrated with your store. On my case it has not only allowed me to built incredible automations to keep conversations alive and drive revenue, but also I can now manage B2B pipeline professionaly.

Simplify Ecommerce
Panama
Over 1 year using the app
March 8, 2020

I love this CRM software! It's really challenging to learn but I found the in person training helped a LOT. I wish I was able to attend the in person training in the beginning. I'm totally new to the CRm concept but love it once I got it going. There are a few character flaws but no major development flaws of the program and it does everything it promises. I like the many integrations and features it offers, you just have to take the time to learn the features. :)

PI
United States
Over 1 year using the app
September 21, 2020

I've used a few different email platforms and so far we really enjoy ActiveCampaign. It is on the pricier side but you get a lot of features which are unique to the service. I also enjoy that they're constantly innovating and releasing new features. I would recommend this for more established businesses.

Rage Nation Apparel
United States
Over 1 year using the app
Edited April 23, 2020

ActiveCampaign has been great so far! We cannot complain. Works very well integrating with Shopify and is seamless.

Collagen For Her
United States
Over 1 year using the app
July 12, 2021

By far the best email tool, I used so far. Makes it very visual and easy to use. Still quite expensive, but it is worth it

NatuRise
Germany
Over 1 year using the app
Edited July 26, 2022

At a price point that is difficult to beat, the ActiveCampaign app gives a ton of flexibility to execute all of the marketing strategies such as cart abandonment campaigns, seasonal reminders, and "similar products" messaging that can deliver results. It is a must for those that already use the ActiveCampaign software because of fits well within the rest of the AC ecosystem.

Beta Star Life Science Equipment
United States
Over 1 year using the app
April 22, 2020

We've been using Active Campaign for a little over a year and have been very happy with the service provided by the team. The integration with Shopify has been a HUGE benefit and opened up so many opportunities to help us send out messages that are better tailored to our customers' interests.

Children's Ministry Deals
United States
Over 1 year using the app