Reviews (392)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive email marketing and CRM capabilities, noting its seamless Shopify integration that enhances customer tracking and campaign management. Key features like automated emails, customer segmentation, and abandoned cart automations are praised for boosting customer engagement and sales. The app's continuous updates, along with quick and reliable customer support, further contribute to its effectiveness in business growth.

September 4, 2021

The ActiveCampaign app integration with our Shopify store is awesome. The app has reduced the work involved in keeping our clients synched with our email list and has allowed sophisticate automations that have helped us increase our store sales. We LOVE ActiveCampaign and their Shopify App!

Xanadu Gallery
United States
Almost 4 years using the app
April 1, 2020

I have used this company a lot and am still learning how to utilize it for my Shopify store but I can tell you I love everything about Active Campaign! Easy set up, great staff, and super helpful if you need help!

Out of all the systems and backgrounds I've considered them one of the best decisions for my business!

Southern Style Boutique
United States
Almost 4 years using the app
July 27, 2023

I love the shopify and active campaign integration it makes so much easier to market to my customers. And it helps me to track my customer shopping habits. I love it!

Bee Renee Beautique
United States
Almost 4 years using the app
December 31, 2021

We've been using Active Campaign since 2018. It's helped our business immensely by allowing continuous and direct "conversations" with our tens of thousands of leads in a seamless and engaging way. The main advantages we experience with Active Campaign:
- strong integration with hundreds of apps or services, allowing us to use the CRM as a hub for communication. This includes e-commerce with Shopify, forms with Typeform, Facebook Leads and Audiences, etc.
- easy to learn and use automation process - allowing to create simple rules that impact directly in our customer base, saving us hours of work and additionally guaranteeing timely contact.
- the ability to create simple forms, and simple landing pages, perfect for implementing new marketing campaigns all in one place. These are then easily linked to marketing automation campaigns.
- it's also easy to segment the leads in all forms and perspectives - which in turn allow for a segmented email automation process with high open rates. All in all we're very satisfiedw with AC and recommend it as an all-in-1 CRM and Marketing Automation tool.

Happy Code Portugal
Portugal
Almost 4 years using the app
February 16, 2021

Switching from MailChimp, I have experienced that ActiveCampaign has a lot more options for how to setup your automations/drip campaigns. For me, I love this because I can segment my audience as soon as they come in as a new subscriber and share information that they actually care to hear from me. Improves my subscriber retention and increase my sales! I also love that they offer free onboarding video calls to walk you through any questions that you may have. It was very helpful when learning how to properly setup the automations. Highly recommended!

Tiana Joelle
United States
Almost 4 years using the app
Edited March 6, 2020

After using Mailchimp for over 5 years, my switch to ActiveCampaign was a revelation. I can now see exactly how my customers interact with my website and marketing campaigns at every stage — and what results in the most sales. That's allowed me to hone my strategies in a way I never could before, while also saving me a lot of time. The automations (like abandoned cart emails, surveys, engagement tracking, and multi-email drip campaigns) have let me better understand what my customers want, so I can give them a great shopping experience. And the cherry on top? The integration was so easy to set up. 



I have been running my small business for 7 years now. This past year was my highest revenue-generating year to date. What changed? I now have ActiveCampaign.

Scofflaw Nail Varnish
United States
Almost 4 years using the app
October 8, 2021

The app works really well for my needs. I wanted everything automated for my store and this app helps me with all the automations.

Soul Stones Store
Canada
Over 3 years using the app
October 13, 2021

Fantastic app, links in really well with triggers, customer clicks and views and fast response times. Highly recommended

The Flavour Chef
Australia
Over 3 years using the app
Edited March 6, 2020

I've been using the ActiveCampaign app for a while. It's great that you can send automatic emails based on customer's behaviour and what they purchase. I also really like the ability to put this information into marketing emails so that it can customise the messages to what customers are interested in buying. All in all, it makes it selling easier.

MasteryScience
United Kingdom
Over 3 years using the app
October 22, 2020

The automation potential on this app is unreal. I can't say enough good things about it. It has helped us focus on marketing

Blonyx
United States
Over 3 years using the app