Overall rating
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and advanced automation capabilities. They value the ability to track customer behavior, automate emails accordingly, and segment customers for targeted marketing. The CRM and reporting features are praised for providing valuable insights and managing customer relationships effectively. Many reported improved email marketing results after adopting this app, commending its advanced features. The customer service is also noted for its responsiveness and helpfulness.

September 22, 2020

Here's the thing, it's not really an app, it's a direct connection from your e-commerce platform to your mailing list & automations. We were using Zapier for awhile to trigger individual actions and add customers to lists based on keywords/tags etc, but this just does it all for you, automatically, and it's beautiful.

The best thing that we use this for is for an automated abandoned cart automation. Shopify's is good, but with AC you can have it as long or as short as you'd like, based on parameters, triggers, etc etc. This overnight took our abandoned cart recover % from 0.08% to almost 2%. That's HUGE!

There are a lot of $15 apps we pay for, but as long as we're with shopify and/or AC I don't see any reason in the world why we wouldn't want to continue investing in this tool. Thanks AC & Shopify!

United States
Almost 3 years using the app
ActiveCampaign replied September 28, 2020

Thank you for taking the time to share this review! It's great to hear how our users are growing their business!

-Your friends at ActiveCampaign

December 20, 2020

I used this app as an email integration for clickfunnels, so I'm not sure exactly how the app operates in shopify, but the user interface for the actual Emaik Dashboard is very good and easy to use. I would say the one downside is that AC is a bit pricier

Le Miracle Mask
United States
Almost 3 years using the app
May 27, 2021

I have this app linked to my Shopify store and have just built my welcome series and plan to do much more work with it as I prepare for my official launch. I am also able to manage and cross promote with my other lists all in one account so I am very happy so far.

Fifty Skies
United States
Almost 3 years using the app
Edited October 12, 2021

We've been using Active Campaign for AgelessLX over 5 years and it just keeps getting better and better. AC has the highest deliverability rates of any ESP, easy/intuitive automation builds, forms, landing pages and seamless integration with our shopify store. While we're often switching out other technologies in our stack, it's comforting to know that we're solid with Active Campaign and have no intention of ever getting off this robust and evolving platform. If you want your emails getting through to your audience and clients - get Active Campaign.

United States
Almost 3 years using the app
March 6, 2020

Active Campaign boosted our sales dramatically. We were able to reach our customers really fast and their interface is super user friendly. Easy to operate and they have great features. We would recommend it to any store.

United States
Almost 3 years using the app
December 22, 2020

This is one of the best integrations we've made so far to create a better customer experience over all. It's easy to use, you get a lot of ready-made automations that are awesome and simple to understand. We've tried the abandoned cart automation and it's given us a greater chance to recover those forgotten sales. As a non techy person, I would suggest to adjust the information on the timing of the automations since it took me a while to understand when exactly the automations starts. Overall, great app!

Nissimoo Corporation
Costa Rica
Almost 3 years using the app
Edited March 8, 2020

We use Active Campaign for automated email synced up with Shopify. Any contacts or customers in Shopify are automatically available for campaigns and the triggers and monitoring is available for customization in the tool. Very intuitive and the customer support is incredible if you have any questions. Highly recommended!

United Kingdom
Over 2 years using the app
March 18, 2020

Had a very positive experience so far, particularly the onboading and support team! Would be great if it could connect direct to the newsletter sign up bar within the theme... but we can work round that.

Bon Tot
United Kingdom
Over 2 years using the app
Edited March 7, 2020

Active campaign is great! I switched over when my previous email marketing company suddenly stopped allowing shopify intregration. They walked me through the process of changing and even provided more support than my previous provider!

Naked Virgin Hair
United States
Over 2 years using the app
February 22, 2021

really good app and fast customer support! Using the app for a couple of months and everything works fine!

R2B Store
Over 2 years using the app