Reviews (391)

Overall rating
4.4
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting business growth through increased sales and improved customer engagement. They appreciate its seamless integration with Shopify and robust features like advanced email automation, customer segmentation, and behavior tracking, which help enhance conversion rates. The app is also noted for its scalability and reliable performance, handling a large volume of contacts as businesses grow. Additionally, the responsive customer support is frequently praised for assisting merchants in maximizing the use of the platform’s comprehensive automation capabilities and customization options.

February 1, 2021

We're just getting started with this setup but we're loving the integration and the options it provides to craft our customer experience journey.

Dr. Anna Cabeca
United States
About 3 years using the app
September 17, 2021

Active Campaign is incredibly useful and allows you to effectively target your audience with deep Shopify integration. It's an essential tool in our marketing department and the team at Active Campaign continually push the bar with new innovations. It is very reliable and has been a huge help in our business. The service is easy to use and the results are measurable and have provided us with great ROI.

Learning Roots USA
United Kingdom
About 3 years using the app
April 7, 2020

I used this app to get lead from my shopify account. It help me to collect data, send reminders and perform automation to help my customers. Thank you

La boutique AlphaBody
France
About 3 years using the app
March 6, 2020

I use this app to do all my email marketing. I was using Active Campaign even before I started with Shopify. One of the greatest feature is the intergration with The store but you get to see a visual map of the email sequence and the triggers. Not only do I use with Shopify but I use active campaign with my other business outside of Shopify. I highly recommend. As your business grows you can grow with this app.

N.I.Kouture
United States
Almost 3 years using the app
December 31, 2021

Active Campaign has allowed us to build our email list while also integrating new marketing tactics with all of the amazing email and automation features they offer. The best thing we did was find Active Campaign to help be the powerhouse of our email marketing efforts. We switched from Hubspot as Active Campaign offered us way better pricing to better fit our needs and budgets. We highly recommend Active Campaign to anyone needing a platform for email marketing and other amazing and great features that come along with it.

OneNation Coffee
United States
Almost 3 years using the app
March 29, 2020

This app is working amazingly good! the portal they have is amazing all the details are written very well.

WizGear.com
United States
Almost 3 years using the app
February 19, 2021

We've been very happy with ActiveCampaign and all of the features it currently offers for our email automations. AC continues to add new and helpful features. We have always had great customer service with AC.

Kidpreneurs
United States
Almost 3 years using the app
March 8, 2020

I love this CRM software! It's really challenging to learn but I found the in person training helped a LOT. I wish I was able to attend the in person training in the beginning. I'm totally new to the CRm concept but love it once I got it going. There are a few character flaws but no major development flaws of the program and it does everything it promises. I like the many integrations and features it offers, you just have to take the time to learn the features. :)

PI
United States
Almost 3 years using the app
April 22, 2020

So simple to install. My favorite features include being able to track how my campaigns are working (how much I make per campaign), automations that are triggered as soon as actions are completed on my shopify store, and re-targeting customers based on their interests in my store.

NuVision Health Center
United States
Almost 3 years using the app
Edited January 12, 2021

We've been using both ActiveCampaign for a few years now and absolutely love it! Their flexibility when it comes to automations, tagging, and integrations is fantastic.

Messenger International
United States
Almost 3 years using the app